TRS Turquesa Hotel - All Inclusive, Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

19855 reviews

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  Wonderful Experience! Highly recommend

  My husband and I had a wonderful time at TRS Turquesa Punta Cana. The staff are friendly, quick, and professional. Big shoutout to Jose Luis at the pool bar and pool/beach waitress Dolores. They made our trip very memorable. The food is great, lots of options around the beach and pool and there are exclusive restaurants on the resort that are adults only as well. We don’t have children and found this resort to be really “adult only”. The gym is big and spacious, room is filled with all the toiletries you’ll need for your stay, robes and slippers are cozy and our Butler Edward was able to accommodate and get us whatever we needed. We will definitely be back next year. Thanks so much to all the staff that made this trip our best yet in Punta Cana.

  Dec 08, 2025
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  sister trip

  not worth it room not clean food awful staff nice would not return pool was nice show was good thats it

  Dec 07, 2025
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  Amazing Stay - Highly Recommend

  TRS Turquesa hotel adults only was the best experience I’ve ever had at an all-inclusive resort - everything from the cleanliness, to the butler, to the beach , Restaurants, entertainment was exceptional. They make you feel so special here. And the food is to die for it’s so good. I would say it’s even better than Canadian food honestly - highly reccomend staying here for your next vacation!

  Dec 07, 2025
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  GO TEAM

  I had an amazing stay at this all-inclusive resort! From the moment I arrived, the staff made me feel welcomed and taken care of. The property was spotless, beautifully maintained, and had everything I needed for a relaxing getaway. The food was delicious with plenty of options, and the drinks were always fresh and well-made. I also loved the entertainment and activities—there was always something fun to do without ever feeling overwhelmed. My room was comfortable and quiet, just a little hot. Every detail, big or small, was handled with care, and it truly made my stay special.

  Dec 07, 2025
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  A lovely hotel, a few small niggles

  We have just returned from a 9 day family holiday, and overall, had a wonderful time. Pros: We had a swim up room and a second floor room in block 58. Both were absolutely huge, with stunning four poster beds and whirlpool bath and were kept clean and well maintained. The beach is beautiful, as are the gardens / grounds of the hotel. Some of the food was excellent, particularly at the Japanese and Indian a la cartes. The chateaubriand at the French restaurant was also great. The staff are a real credit to the hotel. While I can’t call out everyone, a few special thank yous: Angela and Stephanie were so friendly and welcoming at Helios, greeting us by name and always with a smile. Dolores and Fairney, who delivered drinks by the main pool were excellent and very friendly. Cindy, the butler in block 58 was exceptional. She was so helpful and responsive over WhatsApp and was so friendly and fun in person. An absolute asset and made our stay so much easier with all her assistance. Richar, who was at Helios at breakfast and Tentazione a la carte in the evening was fun, attentive and an excellent waiter. My parents last visited this hotel three years ago and were pleased to see a lot of the same staff. The cons: There are nowhere near enough seats round the main pool given the size of the hotel, with people reserving these from early morning and not turning up until late in the day. There were also times when people from the other hotels on site would turn up too, adding to the over crowding. El Dorado is not a nice relaxing a la carte experience in my view. It’s casual, loud and chaotic if you have a later booking, with lots of people waiting to be seated past their reservation time. Food is not labelled at Helios, at either breakfast or lunch, so you just have to guess what it might be. There also aren’t enough serving utensils. Both of these factors increase the risk of cross contamination and must be a nightmare for anyone with food preferences or allergies. This isn’t something our family has to worry about but I still think this could be improved and I can’t remember the last time I went to a hotel buffet that didn’t label the food. Food at Helios is also presented in small dishes, and can quickly run out, and while there are chefs there to restock, it’s a pretty small buffet for the size of the resort. Overall, we had a lovely holiday which was made all the more special by the time, but I do feel there are a few areas where improvements could be made.

  Dec 06, 2025