Resort Details
- CENIZANamed for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
- HAOWhether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
- Air conditioning†
- Baggage Storage
- Front desk
- Housekeeping
- Laundry Facilities†
- Parking†
- Wi-Fi†
† Fees may apply
- Beach †
- Fitness center on-site †
- Pool †
- Spa †
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
802 reviews
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Dec 08, 2025Really great except for the illness
Great experience right on the one of the best beaches in Mexico. Special thanks to Victor! Unfortunately we both got sick in Mexico for the first time in 25 years!
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Dec 08, 2025Beautiful hotel, fantastic service
The Thompson Zihua is a magical place. The setting is unparalleled—-right on the beach with plenty of chairs (so there’s no fighting over them!) and a view that can’t be beat. The pools are beautiful, also overlooking the beach, and not crowded. The staff are uniformly friendly, responsive and skilled at their jobs. From the front desk to housekeeping, maintenance, and dining services we had attentive, professional service. We would especially call out Victor in dining services, who helped us immensely when one of us got sick (eating in a different restaurant) and needed some special food and drink to calm an upset GI system. He made sure we were doing ok each day, and ensured that the kitchen could meet our needs. He went above and beyond. We hadn’t stayed at the Zihua Thompson in many years (in fact, at the time we were there it was a Viceroy). We would definitely go back.
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Dec 07, 2025
This is our favorite place!
Francisco is amazing; so friendly and attentive. Our second time back and we always feel truly cared for. He makes every beach day effortless and relaxing. His service is unmatched and always genuine. We can’t wait to come back again because he makes the experience unforgettable.
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Dec 06, 2025
Excellent resort on a beautiful beach
I have just returned from my 3rd stay at Thompson in Zihuatenejo. As usual it was great. It is a beautiful, small , low rise resort on a spectacular stretch of beach. The service is great, the staff are attentive, kind and seem genuinely welcoming. I had a swim up suite this time and it is great. I’d get up in the morning, put on my bathing suit . Make an espresso in the room and then jump in the pool. Zihuatenejo is still small enough to walk around in and feel totally safe as a solo woman traveller. ( taking normal, common sense precautions) I would definitely recommend it.
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Dec 02, 2025
Barefoot chic little local get - boutique hotel vibes
One of the best beach vacations we’ve had. This is a pretty styling but laidback property. In my opinion, it has much more character than many of the bigger resorts in Mexico and feels more like a boutique hotel in many respects (particularly layout and design). The grounds are really well kept and it’s located on a very generous stretch of beach with delightful local character and charm. I think it says a lot about this hotel that so many well-heeled local folk stay here. The food is decent and the drinks are reasonable in my opinion (for a boutique hotel vibe), though some may disagree. The soundtrack is also pretty sweet. Definitely a great value, laid back option for down-to-earth travelers who appreciate lowkey style.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed