Resort Details
- CENIZANamed for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
- HAOWhether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
- ROHBedding requests are not guaranteed. They are based on availability upon check-in.
- 1 K PLUNGE POOLBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - 1 KING BEDBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - BEACH SUITE WITHBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - LAGOON SUITE WITBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - OCEAN VIEW TERRBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - SWIM UP SUITEBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 adults, 1 child, total-2 - THOMPSON SUITEBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 adults, 3 child, total-4 - TWO BEDROOM BEACBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 adults, 3 child, total-4 - TWO BEDROOM GARDBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 adults, 3 child, total-4 - TWO BEDROOM LAGOBedding: king bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 4 adults, 3 child, total-4
- Air conditioning*
- Baggage Storage
- Front desk
- Housekeeping
- Laundry Facilities*
- Parking*
- Wi-Fi*
* Fees may apply
- Beach *
- Fitness center on-site *
- Pool *
- Spa *
- Tennis court *
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
848 reviews
-
Oct 23, 2026Beautiful location. Less chemicals and lower light desired.
This hotel is beautiful, based in a natural setting and clean. However, we wish that they would not use such highly toxic pesticides around the property, or the unavoidable harshly-fragranced chemicals to clean the bathrooms and common areas, though we do appreciate them accommodating us in our own rooms by NOT using chemicals or fragrance for us. The bright, LED spotlight in the main courtyard over the mural wall was also quite offensive, and detracted from the charm and natural beauty of the place. We did appreciate the friendliness of the staff and the availability of healthy food options. If they would make efforts to use less/no harsh chemicals, no fragrances, and have more charming, subtle lighting, we would consider returning.
-
Oct 05, 2026Zihua Thomson Review
Lovely beachfront hotel in the middle of La Ropa beach. Short taxi ride to town. Great sunset location. Resort is spread out so you are not bumping into people a lot. Open air restaurants are nice. Gym is ok. Beach walking is pleasant. Rooms are nice, large, and no issue with anything noted. Nice sitting area. Wifi worked fine. I recommend it for a great quiet vacation. Activities director arrange a 4-hour photography tour of Zihua and Ixtapa so I felt I had a good idea of the general area. Cost was only $90 USD.
-
Sep 07, 2026No US dollars at Thompson Zihuatanejo
BEWARE! This hotel does not accept or exchange US dollars. We couldn’t even buy a drink at the bar with US money! And they wouldn’t exchange our US dollars for pesos so we could pay for anything!
-
Jul 20, 2026
The perfect vacation.
The best location, beautiful atmosphere, great rooms, delicious food and perfect staff. Francisco our waiter was always so kind and helpful even when we need special food or drinks. And Mariana our cleaning lady did excellent job every day. Thanks to them our long stay was perfect!
-
Jun 23, 2026
Best hotel in Zihuatanejo
Absolutely the best hotel in Zihuatanejo, best location, service, food and facilities. Rooms are ample and comfortable absolutely impeccable, Food is farm to table everything fresh and delicious. La ropa beach is perfect for swimming and water sports. Employees are attentive and professional. After first stay at Thompson about 5 years ago this is the place we keep coming back when in Zihuatanejo.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 10% (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed