Resort Details

Dining
OnSite Dining
  • CENIZA
    Named for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
  • HAO
    Whether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
On-Site Amenities
  • Air conditioning†
  • Baggage Storage
  • Front desk
  • Housekeeping
  • Laundry Facilities†
  • Parking†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
  • Fitness center on-site †
  • Pool †
  • Spa †
  • Tennis court †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 795 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort experience I've ever had!

    This was probably the best resort experience I have ever had. Typically we travel using short term rentals as the extra perks of a resort don't seem worth the added expense. In this case, it was quite the opposite. The location is amazing, the beach was clean, felt safe and the service was impeccable. We booked a beach suite and it was amazing! Great views, lovely interior, and super comfortable. The on-site dining was great (probably the best fish tacos my wife and I have ever had - we ate them on at least 5 different occasions). The beach palapas were comfortable and the service was amazing. Highly recommend and we will definitely be returning.

    Nov 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    All the stars

    The property is beautiful, very clean and all staff are friendly. This property is an amazing experience and I cant wait to go back!

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Everyone’s needs met…

    Want all your needs taken care of on a vacation? Here’s your place. Stretch class in the morning outdoors with hearing the ocean waves beyond with Maria is just the way to start the day. Then get yourself a lounge chair and watch the world go by. Or… do it all on the water. What a trip.

    Nov 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing Location and staff!

    Amazing location, rooms very comfortable with great AC and hot water. Staff were incredible and so attentive. Two reasons it does not get a 5 star, one the food was way too expensive to eat at the resort and two there was a wedding that went on till 12 midnight where the music was so loud, even with earplugs in I could sing along to every word of each song. We did get a nice apology and acknowledgment the next day.

    Nov 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A magical place

    We traveled to this resort for my son’s wedding . He got married at Casa Angelina . From the moment you step into the shuttle, to the short ride to the resort you feel safe ! The staff is polite and very accommodating. A special shout out to Francesco who was amazing during our stay . He was so kind and thoughtful and made us feel like family . Also , if you choose to buy from a vendor on the beach I suggest asking for HIME ( hi-me) . He and his wife hand make the jewelry and it is spectacular !!!! I would travel back to this resort 1000%. !!!!! If you get the chance GO . D.H. Pittsburgh PA.

    Oct 29, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed

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