Resort Details
- CENIZANamed for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
- HAOWhether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
- Air conditioning†
- Baggage Storage
- Front desk
- Housekeeping
- Laundry Facilities†
- Parking†
- Wi-Fi†
† Fees may apply
- Beach †
- Fitness center on-site †
- Pool †
- Spa †
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
819 reviews
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Feb 09, 2026Beautiful location and great ambiance !
We had a swim up room that faced the ocean, the view was stunning. Our room had two showers and was nicely furnished. The bed was extremely comfortable. The Thompson is the nicest place to stay on La Ropa Beach. I did not give the hotel 5 stars as we did come across some minor issues. We were unable to get room service, some items in our room didn't work. Staff were very pleasant and helpful. We had at one point eaten Breakfast, Lunch and Dinner at the hotel. Breakfast and Lunch on the Beach were very tasty and well presented. Dinner had a beautiful ambiance, (we were sitting in the sand watching the magnificent sunset), but the meal was just average.
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Feb 06, 2026nicest hotel in Zihua
We have been to this hotel twice. Nicest hotel in Zihua, if you ask me. It is a small boutique hotel with beautifully moody modern rooms. We stayed in a swim up room the first time, which was good, but second time stayed in a lagoon suite on the second floor and it was absolute perfection. We keep trying to go elsewhere but just keep going back to Zihua. We have rented a villa, an Aparthotel, stayed in hotels in Ixtapa, and the Thompson absolutely shines. The service in impeccable, the food doesn't quite measure up to the rest of the hotel offerings, but it is ok. I don't go to Mexico for the Michelin star food. lol Make sure you secure sunbeds early. They are a hot commodity and often in short supply. I was actually really sick (something I ate) when I came here a couple of years ago, and the hotel staff took such good care of me. They have a doctor on call. She came to see me three times to check on me, gave me medicine, and the last time drove me to the hospital herself in her car where she gave me some much needed, iv fluids. She was an absolute angel and I felt a lot less anxious being so sick knowing I had a doctor caring for me. This hotel (and the people who work there) is top shelf. You won't find better in the region.
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Feb 04, 2026
super time on beach
Terrific experience -- great service, food and facilities. Beach service (Thanks Juan!) made hanging out at pool and on beach super relaxing.
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Feb 02, 2026
Elegance on the beach
Five stars in every way. Abigail in reservations, Ephraim and Franco on the beach, Juan and Eddie. Our room was beautiful with all the amenities and very clean.
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Jan 31, 2026
Exception Luxurious Beach Getaway
Our stay at Thompson Zihuatanejo was outstanding from start to finish. The beach was impeccably clean, our beachfront suite was spacious and beautifully designed, and the oversized shower and outdoor balcony offered truly stunning ocean views. We never used the plunge pool, as the beach and infinity-edge pool provided everything we needed. Breakfast each morning was delicious, and the resort staff & beach service was consistently attentive when needed. Overall, it’s an exceptional resort to truly relax and unwind. We will definitely return.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed