Resort Details
- CENIZANamed for the Spanish word for ash, Ceniza puts a spin on traditional wood-fired cooking techniques in this balmy beachfront setting. Under a palm-thatched palapa, you’ll be enchanted with its open-air ambiance and enticed by a sustainably-sourced menu of Mexican surf and turf dishes. Enjoy specialties like scallops and spiny lobster empanadas and soft-shell crab tacos, paired with woodfire-baked plantain for dessert. The possibilities are virtually limitless at our onsite Playa la Ropa restaurant. Celebrate a special occasion as a couple or with your closest friends, and we’ll take care of the details with our personalized service. All are available upon reservation.
- HAOWhether dining on the beach, by the pool or at our alfresco restaurant, you’ll enjoy seasonal ingredients prepared in modern Mexican style at this oceanfront all-day bar. Wake up to refreshing tropical fruit breakfast bowls and Zihua benedicts for breakfast, then mark your midday with whole local spiny lobster and grilled cheese ribeye tacos. Share the seafood hibachi grill under a canopy of lights for the perfect dinner to cap the evening. Thursday HAO Grill Out: Enjoy fresh seafood and premium cuts of meat, displayed and selected to be grilled oceanside against the background of crashing La Playa Ropa waves while live music envelops your culinary adventure. Saturday Taco Experience: Settle into a beachfront location where guests are invited to relax oceanside and dine on lobster, octopus, pork pibil, and short rib authentic tacos with handmade rolled tortillas. This authentically Zihuatanejo experience is followed by dessert, where decadent churro or cookies and cream taco invite you to indulge.
- Air conditioning†
- Baggage Storage
- Front desk
- Housekeeping
- Laundry Facilities†
- Parking†
- Wi-Fi†
† Fees may apply
- Beach †
- Fitness center on-site †
- Pool †
- Spa †
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
813 reviews
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Jan 26, 2026Nice Ixtapa and Zihuatanejo.
Beach is Gorgeous. The hotel has nice rooms, good food and the setting is very nice. I enjoyed very much the service and the great staff. Ixtapa and Zihuatanejo are lovely places to visit with the best weather all year round.
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Jan 24, 2026
Best New Year's Eve celebration
The Thompson Zihuatanejo Resort is an elegant, tranquil oasis with superb accommodations, food and drink. This being said, it is the resort staff that really helped make our stay that much more memorable. They were all genuinely warm and friendly and willing to aid us with any request. We have stayed along Playa Roja since 2010. Each time that we passed by this resort, we would tell ourselves that we would stay here one day. Well, that "one day" was this past New Year's Eve, and we departed kicking ourselves for not having stayed here sooner. We chose this destination and this resort as a way to decompress after the hectic holiday season and to just clear our minds without any itinerary in mind, just a lot of down time. We spent one entire day at the beach under one of their palapas. We stayed in one of the adults only swim-up rooms adjacent to the beach. The room was spacious, impeccably clean and quiet. It had ample storage capacity for our suitcases and clothes. The bathroom with double sinks was more than sufficient for the two of us. The shower (no tub) was spacious with sufficient hot water on demand. An added bonus was the adjacent, outdoor, open-air shower surrounded by tall walls and set in tropical landscaping as if you were under a waterfall in the jungle. The resort offered guests a New Year's Eve Celebration (for an additional cost) that we will not soon forget. It featured an elegant dinner, without any dress code - you are on the beach, in either of their 2 restaurants followed by a spectacular beach party with a DJ and dance floor, with a sort of Cirque du Soleil theme with costumed performers, some on stilts, some dancing on platforms and a woman elevated in the air in a ring like a trapeze artist. The culmination was an amazing fireworks show with shells fired from both ends of the resort beach front and under a Supermoon which lit up the night sky. The restaurants offered high quality fare, and we did not need to venture off site for any meal. It is important that we point out that they have gluten free options and their GF bread was superb and some of the best that we have tasted in our many travels around the world. We will be returning next year. Saludos y gracias to the General Manager and the entire staff.
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Jan 24, 2026
Aligail in reservations worked her magic
Our friend had a problem when checking into the hotel - our friend arrived a day late due to a passport/airline problem. This wasn't a Thompson problem. Abigail in reservations went above and beyond the call of duty, and solved the problem very quickly!
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Jan 14, 2026
Another Great Experience
This was our 4th visit and we had the same relaxing wonderful experience as always. Staff is so pleasant and helpful. Plus they work hard to remember your preferences on the beach and in the restaurants. Our favorite place is the infinity pool overlooking the beach and lounging under a palapa. Already thinking about dates for a return visit!
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Jan 13, 2026Nice Resort, needs some upgrades
I wanted to stay on La Ropa and this is by far the nicest resort on the beach. It is small, however, with only 56 rooms. The "boutique" was very sparse with a few beach cover ups and some very overpriced sunscreen. The "spa" isn't really a spa. You can get treatments, but they only have the treatment rooms. There is no lounge area (well there is, but it's not much of one and you don't get to use it), steam bath, sauna, pool, showers, etc. You get called in for your treatment and then you leave when you are done. Massage and facial were fine. The adult pool is just okay and oddly situated right next to the restaurant. However, the ocean and beach are amazing. Mattress and pillows were terrible and need to be replaced. Staff was friendly, room was clean, room service arrived in a reasonable time. Food was good. Overall, a good experience but improvements could be made.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed