The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7586 reviews

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  Great hotel, but wouldn’t go back

  A beautiful hotel with beautiful rooms. We stayed in Westin family and our room was in a great location. The shops were cute and had some great souvenirs. The food was just ok, nothing super great. The hotel offered snorkels, kayaks, paddle boards, etc which we definitely took advantage of. Overall, there was a lot going on, always had music going at the pool and then if you tried to relax on the beach, you are hounded by the local vendors trying to get you to buy stuff or do their activity. The beach is not relaxing because they will not leave you alone, my kids even commented that they just kept telling the same people over and over no. I fully understand this is not the Westin’s fault, but it definitely dampened the experience. If you are looking for relaxation, consider a different area with a private beach.

  Jul 04, 2025
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  Easy family vacation with friends!

  If you like all inclusive vacations this one is great for families with older children. We traveled with two families and four kids (9-11yo). The food was amongst the best I’ve had and included local dishes. There was enough but portions did not feel wasteful. Lots of fruit, fish and meat, harder to find good vegetables. The sit down restaurant service can be slow (like two hour lunch slow) and they don’t take reservations so seating parties larger than 8 could be a challenge. We appreciate they are trying to be environmentally mindful. The plastic bottles are collected. Barware is reusable. The to go cups and to go containers paper. We came in the off season and there were plenty of people but it didn’t feel overcrowded. The public hotel areas and beach are kept very clean. Bar service was easy to get but you do have to go to the bar. I heard there is poolside service but I never saw anyone. The pool is way too warm. The beach is refreshing. Chairs and umbrellas are available but the can run out. Boogie boards, kayaks and paddle boards are included but you have to know how to use/launch them. Beach is public so there are people selling things but they give you space. A plug for the beach massage ladies (yellow tent was our fave) who for $40 do a lovely job. Also consider booking your excursions with the beach guys. We used Erik (blue shirt) to zip line, waterfall hike, surf and airport transportation and saved $$. He is honest and responsive. The rooms are nice though we did have to make several calls for towels/shampoo/robe/to fix a leak the first day. Service response was quick. There are monkeys in the mango tree outside our room! The entertainment folks work so hard and are excellent. Eric (hotel Eric) led a group run with humor. We later met again for cocktail making which was a highlight. Samuel’s water aerobics were high energy and vigorous (push ups!). Julissa’s beach yoga a relaxing chance to pause and listen to the waves. Eduardo was our star, leading a very informative bike tour. I’ve been repeating his facts to others all week! The kids have been entertained by popcorn and drinks and hair braiding and ping pong. We feel safe letting them around the resort with their key and to eat at the mitra buffet without us. I’m not usually an all inclusive person but this one made for a relaxing vacation with my family and our friends.

  Jul 04, 2025
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  Nice resort with a lot to offer

  Currently at the end of our week long stay at this resort. Overall it’s been a great experience. The grounds are incredible and you get to see wildlife daily. The staff does a great job keeping everything clean and are always polite. The buffet is great, but the restaurants can be very hit or miss. One thing that was frustrating was the lack of food available near the pools. There are very few servers walking around taking orders, and the only option to grab a quick meal is a poolside grill that consistently only had 1 worker. This meant extremely long waits for a simple burger. He was doing the best he could, but needed more staff. The only other options for lunch are the buffet or restaurants which means having to pack up and leave the pool area. The beach here is great and there are local vendors selling items, offering massages, and booking excursions. We used Erik G in the blue google shirt for multiple excursions and he set us up with some amazing tours, I highly recommend him. The catamaran tour was the highlight of our trip. Overall the resort is great and has lots to offer, but the restaurant food could be improved.

  Jul 01, 2025
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  Great all-inclusive resort!

  The grounds of this hotel is amazing. It felt huge and everywhere you looked was lush vegetation. Loved how many animals we saw including monkeys, iguanas, and more. The room service was great! We are almost all of our meals as room service, and always loved it. The beach was great with hotel provided long chairs and umbrellas. There are also people selling things on the beach (not associated with the hotel) which I highly recommend you try! We did a wave runner ($90 for 30 mins) and had a massage ($20 for 30 mins). You can’t beat those massage prices! We had Sarah at the green table do ours. The rooms were always cleaned spotless every day! The employees were always very friendly and helpful! Such a wonderful resort and can’t wait to return!

  Jun 29, 2025
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  Looking forward to our next trip!

  We spent the 2nd half of our Costa Rican vacation at the Westin Conchal. It was amazingly nice! The lobby was welcoming and a shuttle took us and our luggage to our bungalow. The resort is quaint and primarily made up of 8 rooms to a building. Pathways to walk around/to the pool are surrounded by trees and landscape. We saw several Pizotes, Monkeys and Iguanas everyday! The pool was great and there were multiple activities during the day for families and kids- bingo, water aerobics, water polo, occasionally popcorn & cotton candy, a ping pong tournament, etc. The pool bar was well stocked with great bartenders! The restaurants often had long waits in the evening, so we would try somewhere else or just do the buffet. The app was often misleading on times/locations for the restaurants hours and activities. It rained every night and would have been great if there was an indoor facility for the activities/shows or just to sit and hang out. The beach was ok, very hard and full of crushed shells towards the right but soft and pretty on a short walk to the left. The resort sits in a nice cove, so while public, was very private. We wanted to take advantage of the kayaks but they said they aren’t allowed for kids under 17 (even if we had one adult with a kid). Rooms were nice, we had a pull out sofa bed and 2 double beds. There was quite a bit of storage in the closet but also a lot of unused space in the bathroom. The light switches are outside the bathroom which made using it at night a challenge to keep everyone from being blinded by unexpected light. As an American, I was prepared to tip and did not see many others tipping. Very different experience than my other trips to different countries where most people would tip. Overall, 5 stars though and we would love to return!

  Jun 28, 2025