The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7745 reviews

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  Amazing family vacation!

  My family stayed at the Westin Reserva Conchal last week and had an amazing stay. Our room was clean, the food was good and the pool area in the Family Westin was awesome! We booked an excursion through Erik( blue google shirt) for a waterfall hike, zip-lining and whitewater tubing! It was awesome and was a perfect for everyone in our family from my 10 year old to the grandparents. Definitely would recommend booking through him! We hope to be back next year!

  Jan 14, 2026
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  loved our first all-inclusive experience

  We had a lovely stay at the Westin Reserva Conchal. We especially wanted to give a shout-out to Bryan and Jordy and all the staff at Faisanella Restaurant. We had never stayed at an all-inclusive resort before, so it took us a couple of days to feel oriented. We wandered into Faisanella the first night and ended up eating there several nights because the staff was so friendly, good-humored, and attentive, we just felt at home there. Bryan and other servers were especially accommodating of my partner's gluten and dairy intolerance, which makes it tricky to find dishes he can eat. Our favorite dishes there were the Nicoise salad, served with a generous portion of perfectly prepared tuna and the shrimp with polenta (shrimp with sauteed vegetables) for my partner). Really, everyone at the Westin Conchal was friendly and helpful, always smiling and kind. It was so nice to be walking along and have drivers give a friendly wave and ask if we needed a ride or had any questions. It's a beautiful resort on the most pristine, picturesque beach, with so much wildlife right on the property. We saw howler monkeys pretty much every day.

  Jan 14, 2026
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  Fourth Time…at Westin Reserva Conchal

  This was our fourth visit to the Westin Reserva Conchal over the past eight years, and overall it was another memorable experience. We were very impressed with the enhancements at Mitra restaurant, including the additional food stations and the new outdoor entertainment and bar area. The late-night snack shack near the Imperial Bar was also a great addition. Throughout our stay, food and beverages were plentiful, the quality was consistently excellent, and we truly did not have a bad meal. The service across the resort was fantastic and staff members were warm, welcoming, and attentive. While the themed restaurants offered excellent food, we did experience challenges with the reservation system. To secure a table at the three restaurants requiring reservations, we found it necessary to log in exactly at 8:00 AM, as availability was typically gone by 8:01 AM. Most available times were quite late (8:00 PM or later), and we had to speak with the lobby manager multiple times to obtain a reservation at Bamboo. At numerous occasions, we noticed that many tables remained open throughout the evening, suggesting the restaurants were not operating at full capacity despite the limited online availability. This disconnect made the process unnecessarily stressful for guests. Regarding entertainment, we felt the nightly acts were not as strong as in previous years. In past visits, we enjoyed professional entertainment teams, magicians, and acrobats. This year’s offerings felt less engaging, and as a result, we spent most evenings at the Imperial Bar instead. For transportation and excursions, we highly recommend Erik G. whom we have used for our last four trips for airport transfers, tours, and going to Tamarindo. He is friendly, reliable, and an excellent communicator. Guests can easily find him on the beach wearing a blue hat and blue shirt. Two excursions were particular highlights of this trip: • Waterfall and Tubing Tour: A private tour for our group of three, featuring a scenic 45-minute trek involving rock climbing and creek crossings to reach a beautiful waterfall, followed by a fun tubing experience with three attentive guides for the three of us. • Zip Lining: Another private experience with two guides, featuring nine lines through the surrounding mountains and hills. We felt safe through out the excursion and had so much fun! Overall, this was another wonderful stay at the Westin Conchal Resort with great food & beverages, fantastic service, and unforgettable private tours arranged by Erik G!

  Jan 11, 2026
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  Beautiful resort, with a few missing things that would’ve made our experience exceptional.

  Just returned from our trip. Pura Vida! The resort was gorgeous and so cool to have so many animals roaming around. No need to bring an alarm clock, the monkeys will be your wake up call. The resort is big, but there are so many golf carts driving around at all times that you could ride if you wanted to or you could walk if you wanted to so the size wasn’t really an issue. We had rooms in the Westin Club, which I highly recommend. The rooms were gorgeous and huge, and the access to the club restaurant and the club pool was really nice. The pool was pretty quiet and not crowded at all (though people do reserve chairs. I was headed to the gym one morning at 6:00 AM and people were already out there saving chairs). The club pool was running specials on cabanas for $70/day so we utilized that for the week when we were at the pool. Pool service was great. There was also a swim up bar where you could go to the club lounge for drinks and snacks. For excursions, we did white water rafting one day, which was a complete blast, we did ATVs and zip lining, my daughter and husband did a sunset, horseback ride on the beach, which they said was amazing. The guide took them to one of the local towns. My daughter also got a massage on the beach which she said was really nice. While the beach is public, we thought it was great. The hotel has chairs and umbrellas for your use that they will set up for you, and while there’s no service on the beach, it is very close to the main pool bar so very easy to get drinks. I did not find the vendors to be pushy at all. They all pretty much stayed in a defined area. There weren’t a ton walking back-and-forth on the beach, and they were very polite. If you said no, they kept moving. We went to some of the evening entertainment, which is not the best, but our last night there there was a Fire Show, which was really good and we enjoyed watching. The only four improvements I would have them make that would have enhanced our overall experience. 1) not having to make reservations through the app at 8:00 AM. It’s kind of like the hunger games. You really have to be on your game and have several people trying to get a time. In my opinion, if you’re staying on the club side, you should have access to dinner reservations, or have them made for you. I don’t want to be stressed on vacation. Luckily, at the time we went, only three of the restaurants required reservations. 2) overall, the food was just mediocre. I was hoping that some of the reviews that I read would be incorrect, but they were true. The best restaurant by far was the Asian restaurant, Bamboo. If food is a reason why you are going to this resort, you may not want to do it, or plan to eat off of the resort somewhere. Our vacation last year was to the Grand Velas in Los Cabos. The food there was absolutely amazing from poolside to the restaurants, so this was a definite step down. I am usually not at all picky about the food, but this really was just mediocre, especially for this level of a resort. 3) the fitness center is WAAAY too small for a resort of the size. You had to go pretty early in the morning to find open machines. I feel like they need to have a couple of fitness centers spread out on the property. 4) oddly, there were no drawers in our rooms. Which was strange because of the rooms were very large. Also, there was only one hook in the bathroom to put a towel on. There were a few open shelves in the bathroom that I put my clothes and things on, but my husband and daughters just left their clothes in their suitcases. I think this could be a very easy improvement to the rooms. Now, there might be drawers in the bungalow rooms, but not in the club suites. Overall, we will definitely return to Costa Rica, but likely not to the same resort. The resort was beautiful, and we had a great time, but I think we are looking for a bit of a higher experience. Happy to answer any questions you might have.

  Jan 10, 2026
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  Consistently a pleasure to stay here

  This is a resort that has a lot of repeat vacationers. I have stayed four years in a row. There multiple restaurants which change up their menu selections on a regular basis. The food is very good at every restaurant and they all have a different theme. The staff is exceptionally well trained regardless of where you are on the resort. Their English varies however it is all very good. Rooms are what you would expect from a Westin hotel so no surprises there. It’s a popular spot for conventions and weddings so you need to book early if you have a preference of rooms. Well worth the trip and cost. Being part of a reserve adds beautiful views and landscape along with golf course and spa.

  Jan 10, 2026