What We Love
- The resort's location is one of its best features. The beach has earned the Costa Rican Tourism Institute Blue Flag Eco Award for its cleanliness.
Things to Know
- The resort offers excellent golf, a beautiful beach and on top of that, wonderful amenities. It's an all-inclusive vacation perfect for everyone.
Resort Details
- BambooAsian Blend dinner restaurant. Open for Dinner. Dress Code: Casual Elegant. (require reservations)
- CaracolaBuffet ServiceOutdoor palapa by the pool offering Costa Rican and American menu. Open for Lunch. Dress Code: Casual.
- Cauri BistroA la carte Tapas restaurant. Open for dinner. Dress Code: Casual Elegant.
- FaisanelaInternational menu. Exclusive for Royal guests during breakfast & lunch. Available to all guests for dinner. Dress Code: Casual Elegant.
(Westin Club Guests only) À la carte service - La SabanaGuanacaste Rodizio, traditional cattle-rancher cooking style, offering fire-roasted meat selections and Costa Rican dishes. Open for dinner. Dress code: Casual Elegant.
- ManglarBeachside-style seafood eatery. Open for Dinner. Dress Code: Casual Elegant.
- MitraThe International buffet restaurant to enjoy lavish buffets. Open for Breakfast.
- Ranchito (Poolside)BBQ style by the pool, open seasonally for lunch.
- SpirulaBuffet ServiceIn-house trattoria, serving up traditional Italian cuisine and rustic Mediterranean decor. Indoor or outdoor setting, open for lunch and dinner. Dress Code: Resort Casual.
- Various Lounges/Bars- Cauri Bar
- Imperial Bar - Our Sports bar will provide a menu (attached) available from 6:00 p.m. a 11:00 p.m.
- Triton Bar
- Astrea Bar
- Nautilus Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's program, onsite
- Fitness center on-site
- Golf location (onsite/nearby) †There is an 18-hole golf course available.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Tennis court †There are 4 lit tennis courts on-site.
- Golf †Golf course located within a mile of the property.
- Zip Line at W Costa Rica• 1 cable from the Living Room (Lobby área) to Zona Azul Beach Club at the Beach level.• This is exclusive for W Costa Rica guests as part of their W experience and is FREE.• Not available for Westin guests nor external visitors• Max guests: 40 people
Zipline is a cable line that goes from a metallic structure (usually towers) from one point to another point. A canopy involves the cable line being anchored to the tree canopy. In the case of the experience of this new amenity it is a mix between both.It is a medium-moderate intensity tour for people aged from 5 years onwards.From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.
Prior reservation is required to do the tour.
- Aerial Adventure by Sky Adventures• A Canopy Tour of 8 cables + tibetan bridge + tree climb + quick flight• Exclusive for guests staying at The Westin Reserva Conchal & W Costa Rica. Not available for external visitors.• Operation by: Sky Adventures y Swiss Travel• Reservations: at Swiss Travel tour desk located at each hotel
It is an amenity that has 8 cables (canopy), a Tibetan bridge, a tree climb and a quick flight (quick jump from a tree). Don’t worry! The last one is completely optional!It is a medium-moderate intensity tour for people aged from 5 years onwards.From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.
Prior reservation is required to do the tour.
Not included in package, fees apply
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7717 reviews
-
Dec 21, 2025My Favorite Place!!!!
I am a 5 repeat visitor to this resort every December. I look forward to coming every year. The rooms, restaurants, and grounds are immaculate. But I come back every year because they make me feel like family. Josiline and Stephanie in the club. Javier Braun, Jeffery Guti, and of course Nelson at the pool and in the Towers. At the club restaurant in the morning the people are fantastic. Eddie, Jorhan, Rachel,Fernanda, Paola. They are so welcoming and kind and the reason I keep coming back year after year. I hope to see them all again next year. I highly recommend this resort not only for adults but for families as well. The food is very good. The people are most excellent.
-
Dec 21, 2025Disappointed. The food is very average. The beach is public so you have vendors approaching you. Rooms are dated.
Very mediocre. We have stayed at Westin resorts before. This is not the best. It fell below our expectations. The food is very average. The rooms are outdated. The beach is public so you are bombarded with vendors. You have to make reservations for half the restaurants the day of and they are booked up unless you want to eat dinner at 9pm. Simple amenities like bottled water and sunscreen are not provided. We had to chase the bottled water down. They want $50 for a bottle of sunscreen. The staff was very friendly and tried to be accommodating. The staff only has so much they can do. Sorry Westin you missed the mark on this resort.
-
Dec 21, 2025
Great Resort - Fun time had by all
This was our third time in Costa Rica and our second time at the Westin. Our first time at the Westin was cut short, as it was March 2020 and the resort was closing due to COVID, so we had to leave. Anyway, we had a great time at the Westin. The staff was great and all of the amenities were perfect. The place is very clean including the restrooms by the pool. 3 of the restaurants require reservations made thru the Westin app BUT you must wait until after 8am and it’s first come first serve. I never had an issue reserving a time at any of them. Some people did complain but they tried to make reservations later in the afternoon and all the slots were filled. The entertainment was good and the overall feel of the resort is that of being in a jungle. Howler monkeys will sound like barking dogs, we saw multiple deer around the resort and the iguanas by the pool were fun to watch. The only minor issue I had was the buffet could have had more daily variety for lunch. The selections are good but more change during the week. Maybe a day or 2 of Costa Rican foods from the local flavor but this is by no means a deal breaker. The resort is mid-sized and there are workers driving golf carts to take you where you want to go at any time. I never waited more than a few minutes for a ride but make sure to raise your hand to signal them. Overall, an excellent resort and a great time at the Westin.
-
Dec 20, 2025• So Far, Not the Resort Experience We Expected
We arrived at the hotel late last night after a very long journey from Canada, followed by a lengthy drive from the airport to the hotel. To begin with, I was surprised that there was no complimentary airport transfer, especially given how far the hotel is from the airport. In our experience traveling to the South and the Caribbean, this is usually standard at resorts. There was also no welcome drink upon arrival, which is something we normally expect at a resort of this category. The rooms feel quite dated and are expensive for what is offered. Basic amenities are missing, such as a shaving mirror or a full-length mirror, which is disappointing at this price point. So far, we have only had dinner at Mitra Market, and the food quality was very average. The setup feels more like a food court, where you order and then pick up your food yourself, which again does not align with expectations for a resort experience. At this stage, I have to say that I am not impressed, although I do want to mention that all the staff we have encountered so far have been extremely friendly and welcoming, which is appreciated.
-
Dec 16, 2025
Great hotel-Great experience!
We had a great time! We booked the hotel through Costco, and the experience was seamless. We booked the Club Room in the Adult Tower, and our room was huge. It can overlook the pool or the trees, and ours faces the trees. Had a nice balcony and felt very private. No rooms here have beach views, but that was not a problem the forest was beautiful. Our concierges Kenny and Bergen were great at making sure we had everything we needed, for example Kenny called and arranged a breakfast for us at 6:15am via room service (breakfast is not on the menu that early). We had booked an excursion thru Erik G that left at 7am. The excursion was fantastic!! You can find Erik at the entrance to the beach in a blue shirt. We chose the La Leona waterfall hike, and the river tubing. Erik was great at keeping us informed about what to bring for the trip and checked on us via text to make sure our experience was great. The waterfall hike was beautiful, and the tubing was exciting! Both were very safe, and we felt cared for. The tour driver picks you up at the Westin lobby. Lunch is included, and was tasty and delicious! You can pay cash or credit card via PayPal. TIP: Ladies, wear a one piece swimsuit or if possible, wear bike/board shorts or rash guard leggings- don’t wear bikini bottoms.The Erik G trip was the highlight of our vacation! I highly recommended his tour services! Restaurants: You need to make reservations for only 3 restaurants, Bamboo, Spirula, and Manglar. You use the app “Bonvoy Experience” and select the Westin Conchal. We were able to get tables no problem. We ate at both Bamboo and Spirula. The food was good, but we preferred Fasinella for both food and ambiance. The staff at the restaurants seem to rotate, so you may see your favorite servers at different places. The staff here is wonderful! Everyone is very kind, gracious, and hardworking, interested in making sure your experience is great! We definitely plan on coming back to the Westin in our return trip to Costa Rica, and will even take the Erik G tour again as it was so much fun!
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed