Resort Details
- ChayaDiscover our Italian restaurant in Playa del Carmen with handcrafted pasta, wood-fired flavors, and fine Italian wines. This journey from the Alps to the Mediterranean pairs tradition, fresh ingredients, and refined comfort.
- Duryea's Beach Club - Season IIWinter 2025â??2026 marks the return of Duryeaâ??s Beach Club to The Best Address in Riviera Maya. Indulge in seaside luxury at its finest, from iconic lobster salads to afternoons that linger with Rosé in hand.
- Jack's ClubAdults Only. Unwind at our casual American sports bar in Riviera Maya that boasts an outdoor terrace and plunge pools. Sample a selection of some of the best finger food, like truffle fries, mini burgers and touchdown wings, while you watch the big game.
- Pik NikThe Pik Nik delights diners with an enchanting high-end space dedicated to the restorative powers of culinary and retail therapies. Pick up a to-go meal before you head out to your next adventure at our resort or elsewhere in Quintana Roo.
- RivieraOur seafood restaurant in Playa del Carmen captures the flavors of Mexico's Pacific and Caribbean coasts, blending traditional techniques and fresh, local ingredients with an innovative touch for a seafood-forward menu that's authentic and modern.
- The LibraryDelight in chocolate and conversation with fellow travelers to Mexico in this charming space. We invite luminaries from all walks of life to taste delicacies prepared with Mexican cacao or to experience our acclaimed Afternoon Tea.
- The St. Regis BarMingle at The St. Regis Bar, located on the top floor of our resort in Quintana Roo. Relax amidst a refined bar experience that brings guests closer to the stars. Sip beverages inspired by the constellations, creatively crafted to surprise the senses.
- ToroDine amidst an eclectic, well-appointed residential environment at Toro restaurant. This bespoke dining venue invites guests to sample dishes reflecting the spirit of Mexico and Latin America under the direction of Chef Richard Sandoval.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Accessible parking
- ATM/Cash machine,Offsite†
- Babysitting
- Barber shop†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk,Offsite†
- 24-hour front desk
- 24-hour room service
- Does hotel have accessible parking?
Grab bars in bathroom
Raised toilet seat with grab bars
Roll-in shower available
Service animals allowed on property for people with disabilities
Service dogs allowed
Toilet seat in guest rooms for disabled person - Accessible parking
- ATM/Cash machine, Offsite†
- Babysitting
- Barber shop†
- Boarding pass print-out available
- Buffet breakfast†
- Car rental desk, Offsite†
- Carryout breakfast†
- Check cashing policy
- Cocktail lounge, Offsite
- Cocktail lounge with entertainment†
- Cocktail lounge with light fare†
- Coffee shop†
- Complimentary in-room coffee or tea
- Complimentary shoeshine
- Concierge desk
- Continental breakfast†
- Currency exchange†
- Direct dial telephone
- Dry cleaning†
- Efolio available to company
- Elevators
- Exercise gym
- Food and beverage outlets†
- Free parking
- Front desk
- Full american breakfast†
- Full service housekeeping
- Hair dryer
- Hairdresser/barber†
- Health club
- High speed wireless
- Hot breakfast†
- Housekeeping - daily
- Interior corridors
- Laundry/Valet service†
- Limousine service
- Lounges/bars†
- Meeting rooms†
- Non-smoking rooms available
- Onsite laundry†
- On-Site parking
- Outdoor pool
- Parking
- Pets allowed†
- Pool
- Public area air conditioned
- Restaurant†
- Room service†
- Room service - full menu†
- Safe deposit box
- Room access through interior corridor
- Spa†
- Travel agency†
- Turndown service
- Valet cleaning†
- Valet same day dry cleaning†
- Wakeup service
- Whirlpool†
- Wireless internet connection in public areas
- Meeting Facilities
- Telephone
- Voicemail
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †
- Gym †
- Health club
- Outdoor pool †
- Pool †
- Spa †
- Whirlpool †
- Tulum Archeological Site
- MUSA - Underwater Museum of Art
- 3D Museum of Wonders
- Xplor Park
- Museo Frida Kahlo Playa Del Carmen
- Dolphins Beach
- Parque La Ceiba
- Isla Mujeres
- Reserva de la Biósfera Sian Ka'an
- Cozumel
- Tulum Archeological Site
- Valladolid
- Playa del Carmen 5th Avenue
- MUSA - Underwater Museum of Art
- Xcaret Park
- Akumal
- Cobá Archeological Site
- Isla Holbox
- Las Coloradas
- Chichen Itza
- Playa del Carmen
- Cancun
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Jan 28, 2026
Phenomenal, Tranquil, Rejuvinating
Wow. What a phenomenal resort. Visually it is spectacular. There really is no place else that has a comparable design or feel to it . This is probably my favorite resort that we have ever stayed at, and we have visited some very nice places over the years. The service is excellent, it is immaculately clean. I would strongly suggest staying here if you want a restful and rejuvenating break. The saltwater pool is heated and enjoyable. We had a room with a plunge pool, it was very nice to be able to dip into it at our own leisure, the plunge pool is heated, but you must send a message to your butler to turn on the heat if needed. We did not have any issues with mosquitoes or bugs. The beach service is excellent. Dinner at Toro was outstanding and I strongly recommend. Dinner at Duryeas was just ok. I would have liked more options for lunch on site. We did venture over to the edition one day which was a nice golf cart ride and fun to spend a few hours there, you can charge back to your too from the restaurants there. The kids area is safe and clean, little kids will want to stay there for hours. Butler service was great, very responsive and accommodating to requests. If you appreciate unique properties that are clean and offer a high level of service this is a must stay at least once. We rarely visit the same property twice however, if we did have to choose one to return to, this would certainly be the one for now.
-
Jan 22, 2026
kanai St. Regis bar
The bartender, Mario, is the best. I tried the Kanai Mary and the Palo Santo Batanga, which were the best cocktails of my life. He also kindly explained what Mexico is, which was great. If you come to the Kanai St. Regis, don't forget to visit the St. Regis Bar. The food is delicious too.
-
Jan 19, 2026
Great cocktail class!
Mario was amazing to learn from during our cocktail class! My husband and I loved every minute - he was so kind, knowledgeable, and made the experience feel really special.
-
Jan 15, 2026
The St. Regis excels in hospitality!
The St. Regis is a beautiful resort & it appears that most rooms have beautiful views of the beach. Eric was our attendant on the beach & was outstanding! He even made sure that the umbrella provided us with protection no matter the position of the sun ;-) Not only was he attentive to our every need, he is exceptionally personable. Dinner at So’ol was delicious & our server, Manuel, provided us with stellar service. All of the staff we encountered were exceedingly friendly & helpful. The hotel excels in hospitality.
-
Jan 13, 2026
kosher accommodation
i was there last year . hotel and staff was great. i have reservation for for feb 8 . breakfast for 2 is included. i called to make sure reservation was noted kosher and they would not do it. 4 nights $5800. and they would not modify even when chase travel called. i dont know why the supervisor would not do it . 9176936444
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13
- Pet Policy : Pets Allowed: 1 pet per room with 200USD Non Refundable fee per stay