Resort Details
- Ginger Sushi
- Heliconia Bar
- La Laguna Bar (The Lagoon Bar)
- Las Ventanas (The Windows)
Dinner 6:00 PM to 10:00 PM
Enjoy the best fine dining in La Fortuna, Arenal in our incredible restaurant Las Ventanas where the only thing better than the view is the food. Be careful to avoid the window seats if you are afraid of heights because the windows are angled out to allow you to look almost straight down a thousand feet to the river below! At night the distant mountains twinkle with the lights of cities thirty miles away. Be sure to dine here at least once during the day and once during the evening to capture the complete experience.
- Los Perdidos Bar (The Lost Ones)
- The Ranchito Bar (The Little Rancho)
- Treetops Grill
- Tres Cascasdas (Three Waterfalls)
Our gourmet buffet restaurant would be appropriately described as a “Tasting” experience. Here you will sample to your heart’s content a complete salad bar with our signature dressings, hot and cold soups of the day, assorted fresh baked breads, and a selection of hot entrée items of which a few will be specially prepared for you right at the buffet. The menu changes daily and may tend toward Italian one day to Asian the next. Our dessert bar offers small bite size portions to minimize your guilt while sampling them all and, of course, maybe returning for an extra piece of your favorite. Fresh fruit juices, tea and coffee are included. Even though it is a buffet you will have a waiter attending to your every need. We like to refer to it as a “Full Service Gourmet Buffet”.
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Elevators
- Express check-in
- Express check-out
- Game room†
- Gift/News stand†
- Health club†
- Horseback riding†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Elevators
- Express check-in
- Express check-out
- Game room†
- Gift/News stand†
- Health club†
- Horseback riding†
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking
- Pool
- Restaurant†
- Spa†
- Tour/sightseeing desk
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- Animal watching †
- Bike rental †
- Fishing †
- Health club †
- Horseback riding †
- Kayaking †
- Nature preserve trail
- Outdoor pool15 Outdoor pools onsite.
- River †
- River rafting †
- Spa †
- Water activities
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3480 reviews
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Sep 04, 2025EXCELLENTE
Gustavo, the new bar manager- provided an excellent experience from the music playlist to the mixology of the drinks. He knows his bar knowledge, gives great recommendations and service with a smile. Would happily come back, 5 stars, cannot ask for more!
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Sep 02, 2025
One of our favorite hotels ever!
Everything about this hotel is wonderful! This was hands-down one of our favorite places we have ever stayed! The staff was incredibly friendly and helpful. The rooms were very spacious, clean, and beautiful! We absolutely loved the various Hot Springs. Although most of our days were quite cloudy, we did get one beautiful day of volcano views. I was so happy I built in time to each afternoon to spend at the hotel Hot Springs, we didn’t want to leave! We visited in August 2025, since it was not peak season there was much less people, we had no problem finding Hot Springs with no one else in them. Club Rio activities were a bonus, we did the wildlife tour and the river tubing tour, both were great! We had the breakfast buffet daily and never got tired of it, we also loved the restaurants on site, Tres Cascadas and Las Ventanas. Highly highly recommend!
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Aug 30, 2025
Beautiful place in the forest
Jefry was an amazing bell's men from the day we arrived to the day we left. He was very polite & showed us around & picked us up! We will be back to the Spring & spa resort without a doubt!!! Beautiful room overlooking volcano.
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Aug 29, 2025
Amazing stay!
The experience was amazing, our bartender Antonio Ferreto was the most attentive and helpful, I’d recommend it to everyone
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Aug 23, 2025Solid 4.5/5 resort!!!
Overall, a solid 4.5/5 stars!!! We really wanted to give this resort a 5/5 but the food was hit or miss during our stay and overpriced for the quality. We genuinely enjoyed our time there and would recommend it 100%! First, the service and attention to detail is top notch! Our concierge, Stephen, was so helpful and his recommendations were spot on! Our favorite server and bartender - Juan Carlos- always made our drinks to perfection and was always smiling - he even remembered our drinks and the names of everyone in our party. The rooms were spacious, clean (despite a few ants), and had great views of Arenal volcano. The grounds never felt crowded- in fact, it felt as if we had the resort all to ourselves most of the time! The kids also really enjoyed the game room and never wanted to leave! The activities were extra but so much fun for us and our children. We had a couple of mishaps during our trip but the staff was quick to make it right and they did!! We hope to be back!!
- Check In: 3:30 PM
- Check Out: 11:30 AM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.