What We Love

Ritz-Carlton San Juan has a grand and elegant casino, and it's cool that this is the first casino in a Ritz-Carlton hotel. It's the perfect setting to court Lady Luck!

Things to Know

This spa truly is world class. The staff is friendly and professional. The products are top of the line. We definitely recommend their signature Rainforest Stone Massage.

The Ritz-Carlton - San Juan: Luxury Beckons in Sunny San Juan

Indulge in island bliss at The Ritz-Carlton, San Juan. Set on eight acres of perfect, beachfront real estate, this hotel is near the bustling business district, as well as historic Old San Juan, so you can soak up the city's festive atmosphere or the sun at the resort's glorious pool.

Guests of The Ritz-Carlton, San Juan can woo Lady Luck at a grand casino that has the distinction of being the first among Ritz-Carlton hotels. With more than 340 slot machines and traditional games, try your hand at baccarat to feel like James Bond. After a thrilling night at the tables, schedule pampering at the hotel's world-class spa. Lose yourself in a 75-minute Rainforest Stone Massage, or experience an invigorating Cafe Con Leche Body Exfoliation. Then show off your glowing skin at the spa's steam room, whirlpool or co-ed sauna.

Meanwhile, the beach beckons with sun-drenched sand and warm water. The Ritz-Carlton in San Juan also has an expansive oceanfront pool and Jacuzzi. Pavilions, cabanas and lounge chairs are yours to enjoy, along with a frosty margarita from the poolside bar. If you're traveling with children, the Ritz Kids has full and half-day programs for little ones ages 5-12. At Ritz Kids, caring counselors provide educational entertainment, beach games, nature tours and fun.

When it's time to eat, get ready for award-winning dining options. Head to Il Mulino New York for a taste of Italy. Slice into a juicy steak at BLT Steakhouse. Or just nibble and graze your way through tapas and sushi at the Lobby Lounge. Speaking of the Lobby Lounge, this bar has a weekly wine tasting each Wednesday, as well as a monthly wine seminar. Enjoy live music and entertainment there each night, too. On the weekends, the Casino Lounge, with live music and a huge video screen, is the place to see and be seen.

And when day is done, retreat to an opulent room for a night of the sweetest dreams thanks to Frette linens and the down comforters. You'll love the luxurious touches at this world-class resort.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.


Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International : 5 miles

Property Information

Year Built: 1997
Last Renovation: 2015
Accessible rooms: 1
Floors: 10
Total rooms: 416


Resort Details


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Hotel Advisories

Advisory The destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.
Advisory A mandatory hotel-imposed resort fee is included in the room rate. For detailed description of what’s included in the mandatory fee please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

No name changes allowed. Reservation should be cancelled and rebooked.

General Information -Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel. Resort Fee and room taxes are included in vacation price.

Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.

Transfer Policy- A price may display when children stay free, if your vacation includes transfer to your hotel.

Resort Fee Inclusions:
• Complimentary use of the Spa Fitness Center
• Access to 800# calls
• Local phone calls in the San Juan Metropolitan Area
• High-speed and wireless internet access in all guest rooms
• Limited services at our 24 hour Business Center
• Wireless internet connection in public areas, at the pool and on the beach
• Beach chairs, towels, & umbrellas
• Use of the tennis courts
• In-room coffee and tea
• In-room bottled water
• Participation in the following activities (weather permitting and based on availability): Selection of Daily Fitness Classes

The above list may not be comprehensive. The hotel can provide current inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3267 reviews
  • 5.0 star tripadvisor rating
    Ritz Carlton San Juan Rocks!!!

    Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.

    Aug 19, 2018
  • 3.0 star tripadvisor rating
    Not up to Ritz standards but very nice

    I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.

    Aug 08, 2018
  • 4.0 star tripadvisor rating

    We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI

    Aug 06, 2018
  • 5.0 star tripadvisor rating

    We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH 🤗😍🙌🏽

    Jul 31, 2018
  • 4.0 star tripadvisor rating
    Lovely oasis in San Juan

    My family of 6 stayed in 2 rooms at this hotel. We found the entire hotel quite lovely, the staff very friendly and the pool and beach areas were gorgeous indeed. Also walking distance to quite a few restaurant options which was great! Can't wait to go back. Our hearts go out to the people of Puerto Rico and we pray for a strong recovery.

    Jun 04, 2018