Hotel Promotions
Kids Stay Free.
Extra Premium Perk.
Honeymoon Inclusions.
All Inclusive Amenities.
Premium Amenities.
Premium Deluxe Room Amenities
Guests are allowed to have up to 2 kids 12 and younger stay free of charge .
Important Information: Surcharges will apply to kids 13 -17 years old. Group restrictions may apply.
Applicable Dates:
Booking Dates: 16 Jun 2023 to 31 Oct 2025;09 Jul 2025 to 31 Oct 2026;21 May 2025 to 31 Jul 2025
Travel Dates: 23 Aug 2025 to 31 Oct 2025;23 Aug 2026 to 31 Oct 2026;21 May 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
In addition to the Premium Inclusions, guests will receive:
• Complimentary Late check out / or early check in , guest can choose preference
Additional Information will be provided at check-in.
Applicable Dates:
Booking Dates: 21 May 2025 to 31 Jul 2025
Travel Dates: 21 May 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
A bottle of sparkling wine upon arrival in room + special room decoration
Important Information: To receive this offer, you must put ""Honeymoon Booking"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Wedding certificate (no later than
6 months after the wedding date) is required at check in.
Applicable Dates:
Booking Dates: 22 Jun 2024 to 31 Oct 2026
Travel Dates: 01 Nov 2024 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
The All-inclusive program includes the following amenities:
• Breakfast and lunch served in the buffet restaurant with either open air or air conditioning
• Dinner service in your choice of 2 a la carte restaurants or international buffet with different theme nights
• Alcoholic and non alcoholic national brands available at 5 different bars on the premises
• Kids club, nightly entertainment, daily activities
• WIFI access in public areas of the hotel
• non motorized water sports, outdoor gym, daily water activities in the pool, beach volleyball, beach futbol, tennis, table tennis
Important Information: Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 21 Jun 2024 to 31 Oct 2026
Travel Dates: 01 Nov 2024 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
In addition to the hotel's All-inclusive amenities, guests staying in the Premium Deluxe Room category will receive these additional amenities:
• High speed wifi at all areas including rooms
• bottle of wine upon arrival in the room
• International alcoholic beverages
• 25% discount on services at the Spa located in the hotel
• A mini bar included beers and refrescos
• Access to our VIP lounge beach front bar
• Stay in 1, Reef Playacar enjoy 2 (access to our sister hotel The Reef Coco Beach , included (transport throughout the day at pre-set hours between 10 am - 5pm)
• Access to our gourmet Japanese restaurant SAMURAI (upon availability , reservation required)
Important information: Additional information will be provided by the hotel at check-in. Above amenities are subject to change without notice. Some products or services additional charges may apply
Applicable Dates:
Booking Dates: 16 Jun 2023 to 31 Oct 2025
Travel Dates: 01 Nov 2023 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
In addition to the hotel's all-inclusive amenities, guests staying in the Premium Deluxe Room category will receive these additional amenities:
• High speed wifi at all areas including rooms
• Bottle of wine upon arrival in the room
• International alcoholic beverages
• 25% discount on services at the Spa located in the hotel
• A mini fridge in room with beers and soft drinks
• Access to our Premium VIP area beach front
• Stay in one, enjoy 2 (access to our sister hotel The Reef Coco beach), unlimited visits (transport throughout the day at pre-set hours between 10 am - 5pm)
• Invite to enjoy our gourmet Japanese restaurant SAMURAY at our sister hotel The Reef Coco Beach (upon availability, reservation required, transport available at preset hours)
Important information: Additional information will be provided by the hotel at check-in. Above amenities are subject to change without notice. Some products or services additional charges may apply
Applicable Dates:
Booking Dates: 09 Jul 2025 to 31 Oct 2026
Travel Dates: 01 Nov 2025 to 31 Oct 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Resort Details
Choose from delicious buffet and mouth-watering specialty options.
OnSite Dining
- Various BarsDELI SNACK BAR: Located in the pool area, close to the beach, Deli Snack Bar offers light meals and snacks such as pizzas, burgers, French fries, chicken wings (from late morning to sunset) and a Mexican taco-style menu (for late night snacking).
AZUL 48: Our swim-up pool bar serves ice-cold beer, tropical drinks and non-alcoholic beverages.
PAPO'S BAR: A relaxed atmosphere and friendly bartenders make this a favorite evening entertainment area.
LA CHIQUITA: Bordering the beach, this sunny and relaxing retreat opens early and serves cocktails until sundown.
NICO'S LOUNGE BAR: Luxurious Nico's pairs a beachfront location with music and premium-branded cocktails. This bar is only included with the Premium package. A surcharge applies for Standard package guests.
LA CASCADA: Decorated in Mediterranean style, this is a relaxing spot in the lobby to enjoy a cocktail at almost any time of the day. - Various RestaurantsBOTTICELLI: Enjoy freshly prepared Italian dishes in an elegant atmosphere with air conditioning. This restaurant is included with all of our packages.
TERRAZA GRILL: Dine indoors in air-conditioned comfort or on the elegant outdoor terrace. This restaurant is included in the Standard and Premium packages.
ICE CREAM PARLOR: A favorite later afternoon spot for coffee and ice cream, the outdoor eatery overlooks lush tropical gardens and a natural cenote.
CENOTE: Enjoy tea time with a tropical twist in this charming outdoor café serving tea, flambéed coffees, fresh-baked cookies and finger sandwiches.
CHULAVISTA: The main restaurant with three buffet areas offers international delights with a spectacular view of the Caribbean Sea.
Enjoy a fitness center, free Wi-Fi in the lobby area, a club for kids and more.
On-Site Amenities
- Aerobics instruction†
- Internet services†
- Spa†
On-Site Wedding Services
- Please contact the hotel for additional information.
† Fees may apply
The entertainment never ends, with plenty of activities to take you from day to night.
On-Site Recreation
- Fitness center on-site †
- Golf †
- Spa †The Reef Playacar Spa is nestled amid the charm and fragrance of tropical gardens. The beauty of this place is reflected both in the architectural design and in the quality of the treatments. Our therapists offer a selection of different services, including massages, facials and full body treatments. Enjoy your massage in a palapa on the beach or in our private rooms surrounded by trees.
- Theatre †Nightly shows and live entertainment at The Theater.
- Water activities †Home to our five-star PADI Dive Center, The Reef Marina is your one-stop shop for all things aquatic. Stop in to arrange a diving or snorkeling excursion to a nearby reef, rent a Wave runner or take out a kayak. Our well-equipped marina also has changing rooms, showers, restrooms and more.-Five-star PADI Dive Center-Wave runners-Kayaking-Parasailing (solo or with a friend)-Scuba demos in the swimming pool
Off-Site Recreation
- Skydiving †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8208 reviews
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Jul 08, 2025Amazing Trip!
Elena de entertainment was amazing! She made us feel very comfortable and made us feel welcomed. She made the pool side experience so much better! Elena thank you for everything hope to see you when we come back !!
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Jul 08, 2025
Chill resort
Went here for my honeymoon trip and staff was friendly. Elena and the rest from entertainment, made the poolside very fun! She made us bracelets and provided some fun games. Food at buffet was okay but the Italian restaurant is a must, so delicious!
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Jul 08, 2025
Entertainment
Had a blast here at this hotel! Thank you Elena and the entertainment team for everything you all do. I would definitely recommend your resort to family and friends.
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Jul 08, 2025
Fun times!
Was a great time! David the manager was always very helpful and made sure we always had what we wanted. He is very kind and respectful. Would come back again!
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Jul 08, 2025
Awesome vacation!!
The service was awesome! David, Norma and Santiago ensured our dining experiences were always top notch. The late night tacos were a huge hit with the kids. The resort was clean and beautiful with plenty of activities for everyone. We had an awesome time!
Hotel Advisories
General Policy
- AdvisoryThere will be a $4 per day, per room Environmental tax fee. This can be paid by guest upon arrival. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination in the area and its surroundings.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - The hotel will not accept any student groups. Student groups are considered young kids between 16-22 years old.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.