What We Love

  • The Fives Spa will have you indulging your mind, body and soul. 
  • A variety of cuisine is available at the resort’s on-site gourmet and casual restaurants.

Things to Know

  • This resort is located just 35 minutes south of Cancun International Airport.
  • You’ll enjoy proximity to the restaurants, nightlife and shopping of downtown Playa del Carmen.

Resort Details

Dining
Enjoy Italian, Thai and other delicious specialties throughout your stay.
OnSite Dining
  • AREZZO – ITALIAN
    With floor to ceiling windows for an unobstructed view of our beautiful gardens, Arezzo is an open kitchen, Italian restaurant which emphasizes in culinary authenticity. An array of freshly homemade pastas and grilled to perfection seafood, poultry and meats compose a mouthwatering menu.

    *Reservations required
    *Premium american steaks available with an additional charge
  • BREEZE BAR
    This beachfront bar is an ideal place to relax with your feet in the water. Here you can read under the shade of large trees and tropical palms or simply soak up the sun while enjoying a chilled beverage. Choose your favorite signature cocktail or opt for a frozen colada or mixed tropical fruit juice. Located at the infinity pool.
  • BREEZE N’ BURGER
    Beachfront gourmet corner where you can taste a delicious burgers, empanadas and hot dogs, ideal to satisfy your appetite while relaxing in a sun bed facing the sea.
  • CANTINA 1910
    Contemporary design carrying on 200 years of tradition awaits you at Cantina1910. Less than pleased with the service he was being offered, Francisco "Pancho" Villa, one of the most prominent Generals in the Mexican Revolution, once fired a bullet in the ceiling of a cantina to get the attention of the staff. Thankfully there is no such service shortfall at Cantina 1910, only a wide selection of local and international beer; some of the best tequila and mezcal in the country are also on display, do not miss tequila & mezcal tastings.
  • FLAVOURS- WORLD CUISINE
    Flavours offer a buffet for breakfast and dinner. This restaurant provides a very relaxed and family-oriented atmosphere where guests can enjoy a variety of mouth- watering preparations and cool off in the air-conditioned space. Also, guests can appreciate spectacular views of a true cenote, which is a natural winding river unique to the destination.
  • KOH THAI – WOK CUISINE
    A 15-foot standing Buddha greets you on arrival
    as your senses are assailed with aromas of lemon
    grass, ginger and holy basil emanating from our
    fragrant kitchen. Sample popular classics such
    as pad thai, green curries and coconut soup or
    any of our contemporary wok creations prepared
    by our trained Chef. For outdoor dining, ask for a
    creatively appointed pagoda ($). Thailand just
    feels a few steps away.
  • LA BRASSERIE – BISTRO CUISINE
    (Adults-only Restaurant)

    Contemporary Bistro Cuisine awaits our guests in this old world inspired restaurant. The area ambiance rich in wood and brick will set the tone for an evening of modernized culinary classics such as fillet steak, mustard salmon, duck with pepper sauce, fish beurre blanc, pork with orange sauce and rack of lamb Bordeaux.
  • LA CASA DE ROSA ($)
    "La Casa de Rosa" is born through the inspiration of our history, customs and our home. Its purpose is to pay homage and honor to the diversity and cultural richness of our people. We invite you to enjoy a concept that just like Mexico; is unique, rich in aromas, flavors, colors and textures, a place where you will learn to cook authentic Mexican food. All while basking in a warm family atmosphere and the ambience of a space pure in the style of a true Mexican home.

    * Reservation required & Additional cost
  • LA TAQUERIA
    Extraordinary location just a few steps from the ocean, La Taqueria invites you to try our traditional mexican tacos.
  • LIZARDS
    This pool bar & terrace offers a delightful selection of light bites such as Andalusian gazpacho, kimchi, thai or quinoa salad, summer rolls, vegan black bean burger and pita falafel. Sample local favorites like fresh juices, margaritas or beers.
  • MANGLAR BAR
    This bar is a perfect place to enjoy a cool drink surrounded by the pool and a few steps away you will be bounded by the tropical lush forest and wildlife.
  • MESTIZO
    Overlooking the nearby pool and mangrove area, this fresh and bright restaurant makes a dramatic jump into the modern Mexican Cuisine, with a contemporary view of Mexico ´s national gastronomy. All in a warm, eclectic and intimate ambience, that reminds us that simplicity and hospitality are not at war in the kitchen.
  • NATURA DAY CLUB AND GRILL
    If you’re looking for an escape to a tropical oasis with an elevated dose of originality, Natura Day Club and Grill is the spot. This sandy poolside hangout at The Fives Beach Hotel & Residences Playa Del Carmen encompasses a lounge, grill and bar serving unrivaled exotic drinks that keep your senses alive and refreshed.
  • NATURAL
    With its bright, airy atmosphere and central location, Natural is a great spot to spend time chatting with family and friends, surfing the web or catching up on your favorite book. Sit back and enjoy a smoothie, signature frappe, health drink and home-baked treat. And if you are a sports person and you are looking for extra vitamins, detox or a blast of energy choose from a variety of boosters ($) and simply ask our smoothies master to add it to your smoothies.
  • OKA - SUSHI BAR
    Overlooking The Fives Plaza, with artful design, pleasant outdoor balcony, Oka Sushi brings to your plate the finest meals in the Riviera Maya. Whether you are enjoying some of our makis, nigiris or the lustrous pleasure of sashimi, Oka always shines. Fresh ingredients are the cornerstones of our delightful culinary offering and ur talented team of sushi Chefs is there to make the experience one to remember.
  • ORIOLA BEACH CLUB GRILL
    Endless turquoise view of the Caribbean Sea greets you at Oriola Beach Grill. Delight yourself with a bounty seafood selection ceviches, fish tacos and sumptuous salads. The casual, colorful and beachcomber feel, promises to be a great place to satisfy those afternoon cravings.
  • PALMAS
    Palmas swim-up bar is the perfect place to chill out with an ice-cold beverage to your favorite cocktail.
  • PISCO NIKKEI CUISINE & RAW BAR
    Immerse yourself in our modern atmosphere, Pisco Nikkei Cuisine & Raw Bar offers a natural selection at its finest with innovative cuisine. Live the Nikkei experience at our contemporary ocean front restaurant, delight yourself with the latest gastronomic sensation, the century-old cooking style is a fusion of Japanese and Peruvian cuisine. Relax yourself in a caribbean spirit with our expert’s mixologist and taste the authentic expression of Peruvian Pisco.

    *Reservations required
  • SEA OLIVE- CUISINE DU SOLEIL
    The French Riviera, coastal cuisines of the Mediterranean and Mexican flair are what inspires the flavors of Sea Olive. The menu features fresh, authentic dishes to satisfy even the most discerning palate. Dine inside our contemporary restaurant or enjoy “al fresco” dining on the outdoor terrace, with spectacular ocean views.
  • THE BEACH CLUB
    With its emblematic restaurants and bars, its prime location overlooking the Island of Cozumel, the Beach Club is also home to our Zky Wedding deck. Whether it be lunch at Oriola, dinner at Arezzo or a romantic candlelight dinner, you are sure to become well acquainted with its fantastic All Senses Inclusive® offering and spectacular views.
  • THE FIVES PLAZA
    With more than 4,000 m2, the heart of The Fives Beach Hotel & Residences, comes alive early. Beautifully landscaped, its lush setting invites you to unwind and lounge in its manicured gardens. Marvel at our nearby cenote sipping your favorite refreshment. Home of four amazing restaurants and two signature bars, is a perfect gathering place to enjoy an afternoon drink or a pre-dinner cocktail. Also, to be found around The Fives Plaza is our Fitness Center, The Fives Spa, Natural, Ice Cream Shop, convenience stores and we proudly serve Coffee Shop.
  • THE GIN BAR
    Enjoy a classic Gin & Tonic or indulge in one of our handcrafted cocktails at this sophisticated and modern gin bar. Offering a variety of premium gins from around the world, this upscale, stylish lobby bar is the perfect place to unwind on your arrival, meet with friends and family throughout your stay or enjoy a nightcap on our grand terrace under a sky filled the star.
  • ZKY BAR
    Zky Bar is the perfect place to spend a night out and enjoy cocktails under the stars. This sophisticated bar and lounge has a second-floor location to take in the views of the Caribbean with Cozumel in the distance. Guests can enjoy their favorite sport games on the screens or just listen to lounge music and sample a trendy cocktail. Grab one of the lounge chairs at the outside terrace with cocktail service for a relaxing evening.
You'll have access to a gym and spa so that you can pamper yourself anytime.
On-Site Amenities
  • Babysitting†
  • Car Rental Services†
  • COVID test onsite
  • Exercise gym†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool†
  • Restaurant†
  • Spa†
  • Valet parking†
  • Babysitting†
  • Car Rental Services†
  • COVID test onsite
  • Exercise gym†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool†
  • Restaurant†
  • Spa†
  • Valet parking†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Non-motorized watersports and a supervised club for kids are available.
On-Site Recreation
  • Children's program †
    ALUXITOS PLAY HOUSE:

    Daily supervised activities program for kids 4-12 years old.
    -Exclusive kid’s pool and playground area.
    -Video games, nap, toys room and art & craft activities
  • Kayaking †
  • Teen programs †
    Outdoor activities program for teenagers during the day.
Off-Site Recreation
  • Fishing †
  • Scuba diving †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 18330 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great all inclusive!

    My family had a wonderful time relaxing The Fives Beach Hotel and Residences. We enjoyed the restaurants, poolside eating, the Infinity Pool and the beach area. They put on a fun New Years Eve party. Our suite was clean and comfortable. Would highly recommend this property.

    Jan 06, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great staff, good food.........4 out of 5 overall

    We recently returned from a week at The Fives. Overall, we had a great time. It was my family of 6 (4 boys, ages 12-20) and another couple plus their 14 year old daughter. Pro's: The staff. They were awesome. Alejandro at the Gin bar made the best Espresso Martini's, amazing. Rocido by the pool was incredible. She took care of us all week and always did so w/ a smile, great service. The food was very good for an all inclusive. We ate at the Thai 2x (because of the shorter wait time) and Italian by the main pool (their pizza was amazing, get it as an appetizer). Sushi place is listed in the cons. Lots of pool options. We preferred the main pool, lots going on and close to food options for lunch. The burgers and tacos near that area were very good! The New Years Eve party was great. Just don't let them try to talk you into a table. They were charging $400, $750 and $1k for a table!! Not joking. This started at 9, so no food. They wanted that much money for a table! So unnecessary. The private tables blocked access to the bathrooms so you had to go into the nearby Italian place to go. We had a penthouse/rooftop suite, it was great. No complaints. Great room. The rooftop comes with a tub, but it's not a hot tub despite having jets? Odd. Cons: The beach. Lots of rocks, even in the sand. The stretch of beach with ocean swimming is very small, but we took a few walks in each direction which were nice. The ocean is not very swimmer friendly, again lots of rocks. If you're a beach person, this is not the place for you. On a funny note, the locals seemed to like to set up their chairs and umbrellas right next to the volleyball court.........bad choice. The wait times for dinner were long. They claim not to take reservations, yet ask if you have one when you arrive? The service is hit or miss. The Sushi place took the longest and then they placed all the food in the middle of the table w/o saying what was what and whose food was whose. Quite a mess trying to figure out who had what. That on top of the nearly hour wait for food was not fun. After dinner everyone was still hungry and went for tacos. They were very high pressure on upselling. They wanted the wives to sit through a time share pitch. I said no, right away. They offered the ladies massages and bali beds if the husbands came to the presentation too, zero chance that was happening. They asked us every day, despite me saying NO every day. Enough, let it go. It was annoying. A few we talked to said the presentation was high pressure and a complete waste of time. Not enough loungers pool side. There was plenty of bali beds to rent, most of which were empty. This is another money grab that comes at the expense of those that want to sit pool side. We were those people at the pool by 7 to claim our chairs, but we alway had someone stay there and ate in shifts. By 9 AM our entire crew of 9 was there and only left our chairs to go into the pool or for lunch. We saw some reserve chairs early and not show up til after 1 PM, very rude. This could be remedied with more free loungers and less paid bali beds. We had a concierge, but after we said we had already prebooked our excursion and didn't want to be upsold anything else, he disappeared. The excursion was Xcaret Adventure Park, it was awesome. Highly recommend. Overall, we had an amazing week. Weather was great. We made some new friends from the UK and thoroughly enjoyed our stay. Would I return? Probably not. There are different things to see and I preferred the experience at Secrets, seemed much better organized in regards to meals.

    Jan 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Resort & Location.

    We spent almost three weeks here during Christmas. The staff are incredibly friendly, the rooms are excellent, quality of food is really high. Our kids are older but lots to do for younger children. Lots of people here complain about the wait times for dinner but we found it wasn’t nearly as bad as described. The restaurants are all really good so choose one, book in and wait with a drink! We loved the Sushi and the Thai the most. Fernando in the Thai restaurant was superb, funny and all round a great guy. Would highly recommend a visit.

    Jan 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    first class holiday at the fives beach Playa Del Carmen

    Stayed in the fives beach late november early december 2025.Fabulous holiday despite all poor and negative reports on trip adviser and other platforms which worried us before we left the uk. One bedroom penthouse was a pleasure especially the rooftop tub.Very spacious and well maintained apartment which was huge.Great choice of food from all restaraunts especially the buffet and pop up food courts.All drinks good quality with fast and efficient service wherever you were.Wild life very interesting especially spider monkeys with babies on their backs, Only one minor complaint. The beach was poor compared to British beaches, Too many rocks and some very course sand which made it somewhat dangerousll Pools very clean especially the main pools and the adult only pool.Finally,all the staff were outstanding,helpfull,happy and friendly and i could not praise them enough. Special mention to Martin and I.sreal who served in various places and went to great lengths to see that we were well looked after.Finally,do not be suspect of this complex as it is a first rate holiday complex and we will return if possible at a later date.

    Jan 04, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Half Good/Half Bad

    I have mixed feelings about our stay here. The pros: The service was excellent. Everyone went above and beyond to be kind and make sure we were happy. One morning for breakfast one of the cooks even went out of his way to make one bowl of oatmeal without milk (I have an allergy) just for me when I hadn’t even asked. The beach area and pools were great. We went around 10am each time and always found seat. Our room and the grounds were very clean. The cons: The rooms were dry dated and looking run down. Stains on the ceiling and walls. Just not very comfortable or nice. The food was AWFUL. And I don’t just mean it wasn’t very good. It was actually bad. A few times we didn’t even finish what we ordered. The Thai restaurant was ok, compared to the rest. The room service menu was so bad.

    Jan 01, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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