What We Love
- Elevate your luxury experience with red carpet check and delicious chocolate chip cookies made specifically to celebrate your arrival.
- Kids will receive a fun passport that kicks off a thrilling scavenger hunt.
- Soak in the magnificent view from the comfort of your sap tub.
Things to Know
- Exclusive adults-only areas for those seeking a kid-free vacation.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Unique historical landmarks and unbelievable natural beauty are only a stone's throw away.
Imagine: you and your kids getting the royal treatment as you check in at the resort on the red carpet while nibbling on chocolate chip cookies, then setting off to swim with electrically colorful, exotic fish at the world's second largest barrier reef.
This epic beach getaway is waiting for you.
At this resort, you and your family are treated like royalty. These smartly organized, one-of-a-kind beach homes host an unbelievable amount of family-centric activities. At this all-inclusive Cozumel resort, the Unlimited-Fun® is designed for adults and children alike. Simply put, the chances to laugh and smile are endless.
You'll have access to a wide variety of outstanding amenities, including:
- Dwelling in comfy, spacious suites with dreamy views.
- Dining at a variety of acclaimed gourmet restaurants, many of which feature kid-friendly menus and unlimited drinks for adults.
- Make your stress evaporate with highly effective, soothing spa treatments.
- Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
- Sending your 13-17 year-olds to the Core Zone.
- Enjoying total access to a diverse schedule of outstanding family entertainment.
- Cutting loose with dozens of land and water activities.
Get MORE perks from your getaway to Sunscape Sabor. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- Assorted cheese and fruit plate on arrival
- 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include the Deluxe Ocean Front, Suite Ocean View and the Honeymoon Jr. Suite w/ Jacuzzi.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3438 reviews
First let me say how I pleased I was with the level of safety & sanitation precautions that the resort is taking. Upon arrival we had to sanitize our hands, had temperature taken, completed a health form and our luggage was sprayed with sanitizer as well. As guests we were not required to wear masks but the resort did an excellent job of making it easy to social distance from other guests. The employees did wear face coverings all the time. There was hand sanitizer available throughout the resort at all times. The resort is operating at 30% capacity therefore not all restaurants and bars were open. This was not an issue whatsoever! Drinks were plentiful and food was delicious and a good variety. We had a great visit and felt completely safe the entire time!
We really had a great time here! We have been traveling to Mexico for a number of years and this property really brought back some nostalgia. The restaurants were nice and the food was excellent! the oceanfront view for breakfast was the perfect way to begin the day. All of the staff were friendly and helpful. The beachfront is actually part of the protected reef and snorkeling 10 feet from the water's edge was some of the best! fish, rays, and coral are all living right in front of your room! They're also building LOTS of brand new rooms there that are going to be fabulous. the fire show on the beach was cool too!
SO HAPPY TO BE BACK AGAIN!!!
I was so happy to be back at Sunscape Sabor for their reopening. This resort is like my 2nd home & the staff is like family. I arrived on opening day & was very pleased with the safety & sanitation precautions that the resort has adopted. I was asked to sanitize my hands after exiting van from airport. All staff wore masks 100% of the time & social distancing markers were in place everywhere. Each guest was required to complete a health assessment form & have their temperature taken prior to check in. My room was ready & my luggage had been sanitized before it was brought to my room. Additional precautions in my room included that the tv remote, AC remote, & toiletries provided were all individually packaged in sealed packages. I thought the resort did a great job with restaurant & bar service since operating at only 30%. All restaurants were using tongs to put down clean placements & napkin wrapped silverware. Portofino was open daily for breakfast which was a smaller buffet than normal & a server plated your selections for you - no omelette bar at this time. There was also self serve fruit plates & yogurt available. Lunch was available at El Patio. Dinner was available at El Patio or Portofino & they swapped menus every other day. Before I departed Portofino had also started lunch service. I thought the food was greatly improved since my last visit in a January (with the exception of breakfast buffet - which was adequate for my needs). The salads, fajitas, poblano soup & the Provenzal fish at El a Patio were all excellent. I only had dinner once at Portofino & had the excellent lasagna from Da Mario menu. I did have lunch at Portofino on my last day & enjoyed the Tuscany sandwich. Only Tortuga bar near the main pool was open but I did see servers at both pools providing drink service. There is some significant remodeling being done right now but it was not an issue or noise problem for me. All of the hotel rooms in the garden section were being completely renovated. Some of the ocean front rooms were being painted. I also noticed a huge improvement in the water pressure in the shower!!! Nice. I had a great visit & look forward to returning soon. Special thanks to all who made my visit special: Juan Carlos, Antonio, Irving, Pablo, Karina, Andrea, Rigo, Rucel, Justo, Margherito, Mario, Leonardo, Reyes, Santos, Wilberth, Gaudencio, Marcos, Luis Alfredo. I also enjoyed several great days of scuba diving with Dive Palancar which is located on site, beach front, near the Secrets pier. These guys always take great care of me: Luis, Juan, Alex, Ramiro, Chuy, Gustavo, Alberto, & El Capitan.
Will never go back again!!
We went down on 7/16/2020. They opened up the day before. When we arrived, we had to wait 5 hours for them to get our room ready. They did not have a swim up bar like was advertised on you tube videos. They had 3 resteraunts, but usually only one was opened. Called every day during the week to stock the mini fridge, and it never got stocked. Stopped serving drinks to early at the pool. Food was fair but there was not a good selection of it, the same thing, breakfast, lunch, and dinner. Right now, I would not recommend this motel. I know the covid virus had some to do with this, but it still could have been a lot better.
Sunscape Sabor, is our families favorite spot to go! The location is wonderful, but the Employees are the main reason we have returned 6+ times and will continue to return! The activities are abundant, and they try to make sure you enjoy every moment! One of the main things that amaze me is how after just a short bit they remember your name, what you like with your coffee and so on. Their attention to details are very much appreciated, are group is usually 20-30 people and wow how the treat us! LOUNGE Irving Pablo Karina Samuel Daniel Bellboys Marco Antonio Juan LOUNGE Bar Christian Wilberto Isabel Alfredo ENTERTAINMENT Brian David Eduardo Javier Heyti Manuel PORTIFINO David Leonardo Cristel Salvador Rigo Gloria Mercedes Mario Alfonso Kelvin Jimena Francisco Miguel Yuritza Maria Jose AMSTAR Atorro Ricardo Stephanie Andrea SEA SIDE Louis Agustin MAIDS Rosario Aislin Elia COCONUTS Wilberth Roy Totuga Alfredo Manuel Lius These wonderful people are part of our group and will continue to be! They have a special place in all of our hearts! They work so hard to make your stay very special, and to us. They truly did, Sunscape Sabor is our home away from home! Looking forward to our next trip! The Richter’s Sorry, so many pictures and hard to chose just one lol ! So come enjoy this little Gem, it’s all what you want to make of it, and we chose to make it our Second Home, cause that’s how it feels! Thank you to all the employees that helped!!!!❤️❤️