What We Love
- Enjoy a family-friendly check-in with Hollywood styling, including red carpet stairs and yummy welcome treats.
- Indulge your body and sprit in Spa luxuries such as the popular Chocolate Body Wrap.
- The Marina Vallarta Golf Club is within walking distance to the resort.
Things to Know
- The resort is only 10 minutes away from the airport
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Onsite activities and amenities are perfectly suited to adults and families alike.
Picture this: lounging on the golden sandy beaches, relaxing with your favorite beach read in one hand and a chilled drink in the other. Don't worry, the kids are having the time of their life in the Explorer's Club. Go ahead, order another drink.
This is just what you had in mind when booking that next family adventure. At Sunscape Resorts & Spas, you and your family are treated like royalty. Your comfort and enjoyment are an absolute priority. These smartly organized, home-away-from homes promise the perfect amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. The chances to laugh and smile at Sunscape Puerto Vallarta are endless.
You'll enjoy a wide variety of luxurious amenities, including:
- Comfy, spacious suites where you can savor sunshiny views from your private patio or balcony. If you're in a family suite, the kids will love the bunk beds.
- Dining at a variety of amazing restaurants with kid-friendly menus and jaw-dropping drink menus.
- Casual snacking any time you feel the need with 24-hour food/drink kiosks - healthy and kid-friendly.
- Sending your kiddos to the Explorer's Club (3-12) so they can burn off some energy with sand castle competitions, arts & crafts, and more.
- Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
- Cutting loose with dozens of land and water activities.
- All taxes and gratuities are taken care of.
Get MORE perks from your getaway to Sunscape Puerto Vallarta. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A professional couple or family photo
- 25% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include the Sun Club Romantic Suite Bay View and higher.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3731 reviews
A wonderful vacation! Great resort and staff !
We were here February 19-26, 2020. Myself, my husband and in laws, and 2 small kiddos. We have stayed at this resort before, and have always been pleased. From the moment we set foot on the property, we were treated like family. Manuel and Jorge are amazing, and went out of their way on a daily basis to make our stay perfect. We so appreciated the hard work, all the extras, and smiles laughs. All of the staff we encountered were helpful, kind, and ready to please. The kids club staff were amazing, and had lots of fun things for the kids to do. We were there over Mardi Gras, and my niece got to participate in an amazing Mardi Gras parade on the resort. We ate most of our food off site, in town, but the breakfast buffet was good, lots of options. Yes, the resort is older, but well maintained with some recent upgrades. Rooms were clean, and the house keeping was wonderful. The pool area is large, and clean, and the beach in front of the property was also large and had good sand. Love the vendors on the beach, respectful, and have great items to sell. The hotel is very close to downtown, quick, cheap cab ride. Overall, a great experience for the money! So many great memories made. ! We were so sad to leave, and so sad to hear of the resort closing due to COVID. We are sending prayers to everyone there, and hope you are all well. We will be back! Thank you !
Best Resort Vacation!
Of all the family trips we have taken, my kids insist that our stay at Sunscape Puerto Vallarta was by far the best (even better than our stay at a 4-star resort in Hawaii). When we arrived, Gabriela’s welcome at the front desk made us feel immediately at home. The entire staff was welcoming, friendly, and incredibly helpful throughout the duration of our stay. The rooms were impeccably clean, and our girls were delighted when Elizabeth went the extra mile to leave fun paper bouquets after making the beds for them to find upon returning to our room at the end of the day. I was impressed by the endless activities and entertainment and the constant enthusiasm of the staff. The food was great with a large variety to choose from (one of my favorites from the buffet was the au gratin vegetables in the mornings...delicious)! The staff at the restaurants were amazingly attentive and Miguel, our favorite server, would even ask about our well-being if he noticed that one of us decided not to join the others for a meal. The incredible staff really make this resort stand out, and we will look forward to many more return visits in the future!
Wonderful hospitality and a great family resort!!!
From the moment we set foot on the property, we were treated like family. From Ishmael’s friendly smile and his tidbits of advise as he brought our bags up to our room, to the excellent service we received from Miguel in the World Cafe (a true asset; he had our coffee and juice ready at the table every morning before we sat down and always greeted us like we were his only guests), the entire staff to a person worked tirelessly to make our vacation special. You can tell that this resort is well managed! Although the resort is older, it was well maintained and it appeared that the accommodations had been nicely updated relatively recently. The pool area is large (great that the resort staffs it with lifeguards; not all do) and the beach in front of the property was also large and had good sand. We especially appreciated the fact that the property was close to downtown Puerto Vallarta with all that it offers (loved the street tacos)! If needed, the concierge had lots of ideas for off-property excursions (there are many; try them). In all, a great experience for the money! We will be back! Kudos Sunscape Puerto Vallarta! Chris
Not 4t but amazing
This hotel is not 4 star. It is a little tired on places but......the staff are 5 star. Big shout to Jose Luis the pool waiter. Anna, Carlos capitan rodresus, and the entire team. Nothing is too much trouble they are truly amazing ......thankyou
Not 5 star but very good . Very spacious room , very comfy beds , large tv , shower worked great albeit a little loose . We were very happy overall , staff here were fantastic from start to finish even the last couple of days when things changed due to Corona virus they did their very best to cope in difficult circumstances . I wouldn't hesitate to book here again , we had a great stay and I'd like to thank the entire staff for helping us have such a good time