What We Love
- Enjoy a family-friendly check-in with Hollywood styling, including red carpet stairs and yummy welcome treats.
- Indulge your body and sprit in Spa luxuries such as the popular Chocolate Body Wrap.
- The Marina Vallarta Golf Club is within walking distance to the resort.
Things to Know
- The resort is only 10 minutes away from the airport
- Maximize your vacay hours by checking pick-up times on scheduled transfers
- Onsite activities and amenities are perfectly suited to adults and families alike.
Picture this: lounging on the golden sandy beaches, relaxing with your favorite beach read in one hand and a chilled drink in the other. Don't worry, the kids are having the time of their life in the Explorer's Club. Go ahead, order another drink.
This is just what you had in mind when booking that next family adventure. At Sunscape Resorts & Spas, you and your family are treated like royalty. Your comfort and enjoyment are an absolute priority. These smartly organized, home-away-from homes promise the perfect amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. The chances to laugh and smile at Sunscape Puerto Vallarta are endless.
You'll enjoy a wide variety of luxurious amenities, including:
- Comfy, spacious suites where you can savor sunshiny views from your private patio or balcony. If you're in a family suite, the kids will love the bunk beds.
- Dining at a variety of amazing restaurants with kid-friendly menus and jaw-dropping drink menus.
- Casual snacking any time you feel the need with 24-hour food/drink kiosks - healthy and kid-friendly.
- Sending your kiddos to the Explorer's Club (3-12) so they can burn off some energy with sand castle competitions, arts & crafts, and more.
- Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
- Cutting loose with dozens of land and water activities.
- All taxes and gratuities are taken care of.
Get MORE perks from your getaway to Sunscape Puerto Vallarta. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A professional couple or family photo
- 25% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include the Sun Club Romantic Suite Bay View and higher.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3731 reviews
Wonderful hospitality and a great family resort!!!
From the moment we set foot on the property, we were treated like family. From Ishmael’s friendly smile and his tidbits of advise as he brought our bags up to our room, to the excellent service we received from Miguel in the World Cafe (a true asset; he had our coffee and juice ready at the table every morning before we sat down and always greeted us like we were his only guests), the entire staff to a person worked tirelessly to make our vacation special. You can tell that this resort is well managed! Although the resort is older, it was well maintained and it appeared that the accommodations had been nicely updated relatively recently. The pool area is large (great that the resort staffs it with lifeguards; not all do) and the beach in front of the property was also large and had good sand. We especially appreciated the fact that the property was close to downtown Puerto Vallarta with all that it offers (loved the street tacos)! If needed, the concierge had lots of ideas for off-property excursions (there are many; try them). In all, a great experience for the money! We will be back! Kudos Sunscape Puerto Vallarta! Chris
Not 4t but amazing
This hotel is not 4 star. It is a little tired on places but......the staff are 5 star. Big shout to Jose Luis the pool waiter. Anna, Carlos capitan rodresus, and the entire team. Nothing is too much trouble they are truly amazing ......thankyou
Not 5 star but very good . Very spacious room , very comfy beds , large tv , shower worked great albeit a little loose . We were very happy overall , staff here were fantastic from start to finish even the last couple of days when things changed due to Corona virus they did their very best to cope in difficult circumstances . I wouldn't hesitate to book here again , we had a great stay and I'd like to thank the entire staff for helping us have such a good time
We will Return!!!
Entertainment team were above and beyond!! Not sure when they slept but Marco, Jessica, Samantha, Marisol and Dany never stopped. The adults and kids around the pool deck were always doing something. Bartenders were super busy and nonstop but that's expected at an all inclusive. They always greeted me with a smile, especially Enrique at the beach/pool bar. Room was basic and clean, as expected. Only issue we encountered was when our Mom and Friends (70 yrs+) tried to come to the resort to say goodbye(they were at Villa DelPalmar) captain security treated them like criminals. Was mean and incredibly rude to all of us. He was an older guy (not a gentleman)that could have definitely done his job differently. He was the only blemish on a wonderful week. He's very lucky no one was hurt when he made them exit.
Great time and great location
I find people harsh in some reviews to what we lived during the same period of time. The location is absolutely fantastic. Everything is close by to the resort. Downtown is a 15 minutes bus ride for 20$ pesos for 2 worth going and so charming. People are so nice and polite and are happy. The site is very clean and well maintained. Food is some what repetitive but lots of varieties to choose from and we found it good. Some attention to details good be better as at the buffet a couples of night we found that the choice of music was aggressive (ROCK) and could of been a more ambient chill out music but no complaints on our behalf. Another point we found annoying was 2 to 3 times at lunch and dinner when we asked for white wine we were told there wasn't anymore and had to go to the lobby bar to get some which we did but found it awkward that we had to go our self and not the waiter going for us and its not like we did not tip, we tipped for each service at all time between $20 and $40 pesos. I guess red wine seems to be more popular than white I guess. The staff are attentive if you ask for anything. They will do everything possible to get what you need. Rooms done everyday and nicely decorated. Loved the beach and like other reviews beach a little rocky but not that bad. If your looking for a Cancun or Cuba beach this is not for you. Water is not as transparent more soily looking and a bit colder in my opinion. These points are so minor and at the same price we would go back anytime. Thank you Sunscapre team for a great vacation. Keep up the good work. You must try the Coco Cafe in the Lobby, Patricia will makes you superb Espresso, lattes, Americanno, Etc