What We Love
- World-class spa treatments (with stress-smashing treatments) featuring the only hydrotherapy rooms in Ixtapa.
- Classes where kids can learn to be a DJ and take photography lessons.
- Open air Bali beds and palapas for your beach shade with full food and drink service.
Things to Know
- The resort is only 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).
- Zihuateanejo is only 10 minutes away and features cute folk art shops, boutique hotels, and excellent restaurants.
- Maximize your vacay hours by checking pick-up times on scheduled transfers
Resort Details
- Bluewater GrillGrilled steak favorites served in a seaside setting.
- Coco CafeCoffees, teas and pastries served daily.
- Da MarioServing delectable Italian cuisine.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- TamarindoAuthentic Mexican favorites served nightly.
- The Kids KornerKids bar serving fun, non-alcoholic drinks.
- The Snack MachineA variety of grilled favorites and snack foods served from a fun, colorful food truck.
- Various Bars/Lounges- Barracuda
- Manatees
- Rendezvous
- Starlight - WindowsServing a variety of international delicacies buffet-style.
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- 24-hour front desk
- All-inclusive meal plan
- Babysitting†
- Beachfront
- Bell staff/porter
- Business center†
- Car rental desk†
- Children programs
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Pool
- Poolside service
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
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Wedding gazebo available. Contact hotel directly for pricing and available packages.
Sunscape Sun Kissed Wedding Package - This package is complimentary when booking at least 7 nights in the Sun Club Honeymoon Suite or higher, or if 5 rooms, any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony.
† Fees may apply
- Beach
- Children's program
- Fishing †
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
:: Sportswear and tennis shoes are mandatory Sportswear and tennis shoes are mandatory - Motorized Water Sports †
- Non-Motorized Water Sports
- PoolOne main pool with activities, children's pool, two waterslides and swim-up bar.
- Scuba diving †
- Spa †Pamper yourself at Sunscape Spa by Pevonia, our A la carte spa.
- Teen programs †
- WhirlpoolAdults-only.
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7223 reviews
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Dec 07, 2025Too many seat savers
Not enough shade. Food was just average and very few choices. Eating dinner at 7 pm is too late Music is loud and go on till 12 or 1 am
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Dec 07, 2025Couples relaxing holiday.
Just returned from a 2 week vacation at Sunscape Dorado Pacifico. I really cannot think of one complaint! We had a couple issues with our room, that were dealt with immediately. The staff were probably overall the best we have seen! It was very busy, but the staff were all smiling and very attentive. The staff that stood out for us were Zenon and Jesus. Bell boys that went above and beyond with information and help. Also they were very pleasant and quite amusing. The other one that stood out was Larissa. She seated us every morning for breakfast, and was working at the snack bus at lunch. Always remembered our room number and preferences. Such a beautiful young woman, and putting a lot of effort into learning English. Which she was doing very well. Food was very good. Room was very clean and nice. Good a/c. ALL the staff were excellent. Would definitely go back.
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Dec 03, 2025Relaxing in gorgeous Ixtapa
Our room was on the 19 th floor and had a gorgeous view of the water and beach. The timing could have been better as the hotel was undergoing maintenance while we were there. Such as the buffet being closed and the electrical system turned off. We had exceptional bar service on the beach with Giovanni , he went above and beyond making us feel very comfortable and special
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Dec 01, 2025
Horrid food, great location, comfy beds, great staff & clean rooms make this a mixed experience
Great location and very clean hotel but the food is mostly inedible. Stayed for a week with Mom over Thanksgiving. We’ve been coming to Ixtapa for 40 years on family trips; after MUCH research gave Sunscape a shot. Positive: VERY clean, the maids are amazing and Alma was wonderful. The beach chairs and sunbeds are nice and Giovanni was an awesome server. English is pretty common and the staff worked really hard to make sure you have what you need. Beds were comfy, AC was strong. Location is great, on a gorgeous spot of the beach and walkable to most everything in town in minutes. Negative: We got food poisoning on day two at lunch and only ate breakfast at the hotel the rest of the week. Honestly, the food at Sunscape is god awful. Most of the meat is questionable and simmering in water/sauces. We got sick from the water grill “freshly made to order” fish that was just awful. The lighting in the bathroom is so bad you can barely see yourself. It’s an olddd hotel. If you are spending USD $400+ a night on a hotel that includes food - it should be edible. I’ve stayed at hundreds of hotels and many all inclusives, and instead of totally relaxing we had to eat two meals out a day at local restaurants. I would only recommend Sunscape to anyone fine with eating most of their meals out.
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Nov 29, 2025
Great stay!
Great stay with kids! Naidelin and crew kept kids and adults busy and fun at the pool area every day! Cooking classes every other day were super tasty! We will make the salsa the same way from now on( with dark beer and tequila)!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.- Sun Club Inclusions -
- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.