What We Love

  • World-class spa treatments (with stress-smashing treatments) featuring the only hydrotherapy rooms in Ixtapa.
  • Classes where kids can learn to be a DJ and take photography lessons.
  • Open air Bali beds and palapas for your beach shade with full food and drink service.

Things to Know

  • The resort is only 20 short miles from the Ixtapa Zihuatanejo International Airport (ZIH).
  • Zihuateanejo is only 10 minutes away and features cute folk art shops, boutique hotels, and excellent restaurants. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers

Resort Details

Dining
Authentic Mexican, Italian and more delicious cuisines are served at various restaurants.
OnSite Dining
  • Bluewater Grill
    Grilled steak favorites served in a seaside setting.
  • Coco Cafe
    Coffees, teas and pastries served daily.
  • Da Mario
    Serving delectable Italian cuisine.
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Tamarindo
    Authentic Mexican favorites served nightly.
  • The Kids Korner
    Kids bar serving fun, non-alcoholic drinks.
  • The Snack Machine
    A variety of grilled favorites and snack foods served from a fun, colorful food truck.
  • Various Bars/Lounges
    - Barracuda
    - Manatees 
    - Rendezvous
    - Starlight 
  • Windows
    Serving a variety of international delicacies buffet-style.
The resort offers wedding services along with a business center, Wi-Fi in public areas and more.
On-Site Amenities
  • 24-hour front desk
  • All-inclusive meal plan
  • Babysitting†
  • Beachfront
  • Bell staff/porter
  • Business center†
  • Car rental desk†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • 24-hour front desk
  • All-inclusive meal plan
  • Babysitting†
  • Beachfront
  • Bell staff/porter
  • Business center†
  • Car rental desk†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Currency exchange†
  • Golf, Offsite†
  • Internet services†
  • Laundry/Valet service†
  • Pool
  • Poolside service
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Wedding gazebo available. Contact hotel directly for pricing and available packages.

    Sunscape Sun Kissed Wedding Package - This package is complimentary when booking at least 7 nights in the Sun Club Honeymoon Suite or higher, or if 5 rooms, any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony.

† Fees may apply

Water sports, golf, children and teen programs, fishing and more fun activities are available.
On-Site Recreation
  • Beach
  • Children's program
  • Fishing †
  • Fitness center on-site
    Fully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.

    :: Sportswear and tennis shoes are mandatory Sportswear and tennis shoes are mandatory
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    One main pool with activities, children's pool, two waterslides and swim-up bar.
  • Scuba diving †
  • Spa †
    Pamper yourself at Sunscape Spa by Pevonia, our A la carte spa.
  • Teen programs †
  • Whirlpool
    Adults-only.
Off-Site Recreation
  • Golf †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7159 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Canadian Chef Highly Recommends Sunscape for A Perfect Vacation Destination!🧑🏻‍🍳🇲🇽🧑🏻‍🍳🥰

    Dear fellow traveller’s, I returned to revisit Ixtapa and stayed at Sunscape & The Thompson this trip . I frequently stay at Secrets , Hyatt and the Excellence Collection & a few other brands and this was my first time visiting Sunscape. I was pleasantly surprised by Sunscape in all areas with a few minor details. The Staff are the Stars of the resort with their dedication to providing Exceptional Hospitality! The Chief Concierge Christofer Delgado was Impressive and professional and one of the key reasons in making this a Fantastic resort to revisit! I see a Very Bright Future in the Hospitality industry and expect Christofer will be a General Manager soon for whatever brand he chooses! Christofer’s Concierge Team is Excellent and they all were Amazing and True representatives of Genuine Mexican Hospitality! My Oceanfront Suites and Presidential Suite were spotless and well appointed and I Loved the Gorgeous views! Many thanks to the Housekeeper Team and especially Florencia for their great attention to caring for us guests!⭐️💕⭐️ All the Bartenders are Fantastic especially Thomas and the other Bartenders in the Sun Club 🥂❤️🥂Lounge . Tasty snacks and the ceviche was delicious!🧑🏻‍🍳 The beach club was a top notch choice for breakfast and lunch and the Service was Fabulous by all the Wait Staff and Anna was Amazing !!!💕 I enjoyed my meals at Bluewater Grill and the Staff were great! Dinners at Da Mario were always good and the Service was Excellent! The Lasagna was delicious!🧑🏻‍🍳 Coca Cafe was great for goodies and Lattes!🍰 Tamarindo was unfortunately closed so I missed out on my Favourite Mexican delicacies. I see it is still closed and that’s disappointing 😭 Windows had a nice assortment of foods and I hope to see a little more care in foods being covered and properly handled.🧑🏻‍🍳 All the Sunscape Team members are the Stars of the resort and the Bellmen are Fantastic and super nice and welcoming!!!! I am returning in a few days and looking forward to seeing Everyone!!! Perfect weather and Exceptional Staff keeps Sunscape a top notch choice to revisit and I have highly recommended your hotel to my friends and colleagues & everyone has spoken very highly of their experiences! Well done Sunscape Team!!! 💕⭐️⭐️⭐️⭐️⭐️💕

    Oct 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It was amazing, the servers, food, rooms, and everything were amazing. I definitely recommend to people who haven't come

    It was good, service was amazing. One of our servers Gilberto definitely deserves a raise!! The food was amazing and me and my family had a wonderful time.

    Oct 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    EXCELENTE EXPERIENCE

    Dining at BlueWater Grill was a delightful experience from start to finish. The food was exceptional, the staff attentive, and the ambiance was perfect for a cozy evening. Highly recommended!” “We enjoyed everything about our visit in this restaurant. The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend the the fish and lemon pie. The service at The WaterGrill is unmatched. The staff was attentive, ensuring everything was perfect without being overbearing. Their attention to detail made me feel like a VIP!” The Capitan Juan Rivera and his team went above and beyond, accommodating every request with a smile. They ensured we had everything we needed and made the evening special. This was more than just a dinner it was an experience! The staff remembered my allergy details and ensured I had a safe and delicious dining experience. Bravo to the team at BLUEWATER GRILL. Azereth Gonzales

    Oct 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable

    We enjoyed our dinner very much. Excelente service by Pati and Santos. They were very personable. We would certainly recommend this hotel to our family and friends. Thank you so much.

    Oct 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Ignacio a standout!

    Ignacio was great! He really livened up our dinners and made us some flaming bananas foster. Made this entire trip worth it. As far as the hotel, the themed nights were the best I've experienced in the hotel area. Food was great and offered VEGAN options!!! I was so excited about that. Kitchen managers came by to check on us a couple of times throughout our stay so that was a nice touch. We appreciated the attention on top of everything that was already so great and detailed. I'd come here again!

    Sep 17, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information -     Room taxes and service fees are included in vacation price. 
    Minimum night stay restrictions may apply. 
    Reservation changes may not be permitted unless authorized by the hotel.

    - Sun Club Inclusions -

    - Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.


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