Resort Details

Dining
OnSite Dining
  • Various Bars and Lounges
    Sip & Dip
    o Wet & Dry bar
    o Refreshing drinks by the main pool, with ocean view.

    Sea Breeze
    o Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax at
    welcome.

    Starstruck
    o Refreshing drinks by the theatre.

    Sharky’s
    o Bar located at the Sun Club Family Area in front of the Water Slides.

    The Sun Club Beach Bar
    o Bar located at the Beach exclusive for the Sun Club Family clients.

    The Sun Club Bar
    o Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.

    Sun Club Pool Bar Adults Only
    o Bar located in between adults’ pools.

    Flip Flopz Bar & Snack
    o Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks and
    have some bites.

    Tortuga
    o Ocean Front Bar

    Coconuts
    o Main beach bar located in front of the beach.

    All-Star Sports Bar hours: 6 p.m. – 1 a.m.
    o Located close to the main pool and beach
  • Various Restaurants
    Coco Cafe
    o Coffees, teas, pastries, and snacks served daily

    Da Mario

    The Pizza Shop
    o Pizza & Burgers

    Tierra
    o Amazonia cuisine

    Chopsticks (reservations required)
    o Authentic Asian favourites

    Tiki Taco
    o Authentic Mexican favourites served nightly.

    Blue Water Grill
    o Steak & international cuisine located at the beach area.

    Kaleidoscope 
    o International buffet served in a seaside setting – Exclusive for Sun Club guests
    o Served at Sun Club Lounge.

    Windows
    o A variety of international delicacies served buffet-style

    The Snack Machine
    o A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Pool
    area.

    Sunny Side Grill
    A la carte Caribbean speciality by night. 
    o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavored
    plates a la carte.

    Steak & Lobster
    o Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak

    Un-Wined Cellar
    o A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional fees
    apply.

On-Site Amenities
  • 24-hour front desk†
  • Babysitting†
  • Car Rental Services†
  • Child programs†
  • Concierge desk†
  • Currency exchange†
  • Laundry Facilities†
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Fishing †
  • Fitness center on-site †
    Fully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
  • General †
    Family Fun
    There’s no better place to enjoy some family time.

    Beach volleyball
    Ping pong
    Board games
    Beach soccer
    Batting cages 
  • Golf †
  • Kids beach club †

    Kids Clubs

    Kids and teens can have their own adventure.

    Explorer’s Club For Kids ages 3-12 (no parents allowed), including indoor arts and crafts, movie nights, a playground, and sandcastle competitions. Open daily from 9 a.m. – 10 p.m.

    Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.

  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Pool †
    Total 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.
    kids splash pool. 
  • Scuba diving †
  • Spa †
    Discover an oasis of relaxation you’ll never forget.

    Relaxing massage
    Body Scrubs
    Reflexology
    High performance facials
    Manicures and pedicures
  • Tennis court †
  • Water activities †
  • Whirlpool †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2160 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Female solo travellers stay away!

    I would not recommend this resort to any solo female traveller. I frequently travel solo but the experience I had in this resort was the worst I had. I travelled on my own from Ireland for 5 days and from when I arrived to when I left I didnt feel at all safe. When checking in with the bell boy he checked my name and made the comment "oh you're alone" in a monotone manner. I was frequently stared at by hotel staff around the resort which made me feel very uncomfortable. The worse of my experience happened on a Wednesday afternoon at 1:15pm when I was sitting quietly in my room when someone opened the door and closed it. I went to the door to see a man working in the resort walk away from my room. My thought is he was checking to see if his key card opened my door to potentially return later. It does not bare to think about what his intentions were. Ive never stayed someone where someone let themselves into my room unannounced and unwelcomed. I was terrified and could not sleep at for my last 2 nights there. Please stay away if you are a solo female traveller.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great vacation

    Check in was a breeze. We had an upgrade properties very nice. The food in all the restaurants were amazing. I felt the rooms were a little dated clean housekeeping was on point. The beach was phenomenal. I would recommend this property highly!

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So amazing and relaxing

    Pineapple absolutely amazing no complaints. great experience lovely atmosphere fabulous people. would reccomend for anyone.

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wholeheartedly recommend

    It was a great experience. The beach and the pool were beautiful and so much fun. Ginger, the head of entertainment was friendly as well as Lourdes, who gave me an amazing manicure and pedicure. I loved the buffet most of all, so many choices to eat.Overall, I think this was a wonderful experience and would recommend it.

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Has everything you need.

    The Jr Suite was great. The Sun Club was a better experience than the regular experience (this is our second time). Will be back.

    Jun 30, 2025
Hotel Advisories
  • AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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