Resort Details
- Various Bars and LoungesSip & Dipo Wet & Dry baro Refreshing drinks by the main pool, with ocean view.
Sea Breezeo Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax atwelcome.
Starstrucko Refreshing drinks by the theatre.
Sharky’so Bar located at the Water Slides Area.
Barracuda Baro Bar located at the Beach
The Sun Club Beach Baro Bar located at the Beach exclusive for the Sun Club Family clients.
The Sun Club Baro Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.
Sun Club Pool Bar Adults Onlyo Bar located in between adults’ pools.
Flip Flopz Bar & Snacko Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks andhave some bites.
Tortugao Ocean Front Bar
Coconutso Main beach bar located in front of the beach.
All-Star Sports Bar hours: 6 p.m. – 1 a.m.o Located close to the main pool and beach - Various RestaurantsCoco Cafeo Coffees, teas, pastries, and snacks served daily
Da Mario
The Pizza Shopo Pizza & Burgers
Tierrao Amazonia cuisine
Chopsticks (reservations required)o Authentic Asian favourites
Tiki Tacoo Authentic Mexican favourites served nightly.
Blue Water Grillo Steak & international cuisine located at the beach area.
Kaleidoscopeo International buffet served in a seaside setting – Exclusive for Sun Club guestso Served at Sun Club Lounge.
Windowso A variety of international delicacies served buffet-style
The Snack Machineo A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Poolarea.
Buffet and à la carte restaurants with previous reservations required
Sunny Side GrillA la carte Caribbean speciality by night.o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavoredplates a la carte.
La Calao Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak
Un-Wined Cellaro A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional feesapply.
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- 24-hour front desk
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Lounges/bars†
- Restaurant†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-siteFully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
- General †Family FunThere’s no better place to enjoy some family time.
o Ping-pongo Board gameso Beach volleyballo Basketballo Zumba or Yoga Lessonso Golfing* (nearby)o Tennis courto Soccer Court - Kids beach club †
Kids Clubs
Kids and teens can have their own adventure.
Explorer’s Club Explorer’s Club for Kids ages 3-12 with supervised activity programs daily, including a Splash Pad for kids to enjoy. Open daily from 9 a.m. – 10 p.m.
Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- PoolTotal 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.kids splash pool.
- Scuba diving †
- Spa †Discover an oasis of relaxation you’ll never forget.
Relaxing massageBody ScrubsReflexologyHigh performance facialsManicures and pedicures - Tennis court †
- Water activities †o Aqua aerobicso Water poloo Pool volleyballo Motorized watersports*o Scuba diving*
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2499 reviews
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Sep 15, 2025Subpar Experience
The resort is gorgeous! Rooms are pretty but I think I was given a horrible room though sadly (ac didn’t work, refrigerator didn’t work, smelled like cigarettes, and I chose a tropical side which wasn’t tropical and I still received the pool side, shower leaked into the toilet room which is probably why my room smelled moldy). Food could be a lot better at the buffets but the speciality restaurants were good. It is hard to make a reservation at the speciality restaurants for large parties but they’ll try to work with you if you’re patient.
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Sep 15, 2025Amazing vacation.
Carlos is very friendly efficient server. He makes sure that the guests are happy and satisfied. Kaleidoscope restaurant.
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Sep 14, 2025It was good
First day was great until they drained the main pools with swim up bar completely with no previous warning through the travel agents we booked through.The resort has smaller pools between the building that we used but the surprise the next day heading there with towels to see red tape closed for four weeks.The room was great perfect sleep quality "Gladys " was our made she did a great job room was swept mopped fresh towels and bedding every day she is the best.The air conditioning is locked to 25 i do not believe it is intentional i believe it is that way to protect people from going into shock if to cold from how hot it is there the air worked 24-7 never stopped ounce.The bars were good was the best very happy pleasant bar maid a smile all the time good service. Entertainment was good very good they go out of there way to impress you that they did.DJ was happy to take requests play classic rock old school and of course nice Dominican music! the best.The food was not good the breakfast was but you found your self begging for the second cup or glass of water.The buffet lunch was the exact same as dinner buffet it was not good recycled .I was interviewed by management about this they agreed they would try to improve! i hope they do this resort could be one of the best? The beach was a bummer water was dark brown from the sea weed not the resorts doing it was nature.The beach was dragged and cleaned every day perfectly.Drinking water you cant get any out side breakfast buffet until 10-30 ish am i believe they need to put at the end of all bars including pool ares a self serve jugs with taps like mentioned the breakfast staff needs upgrade.Servers in the lunch and dinner buffets were good never an empty glass or a dirty plate on your table and they always smiled.So thanks for reading my review i hope Management will learn from it and improve it all the best to the staff and management and all new comers.
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Sep 13, 2025Terrible hotel with many many reasons you should Not stay here
Reasons to not stay at this horrible "resort" 1. Alarm went off every night saying to evacuate hotel room. 2. Main pool was out of service so everyone was cramped into the upgraded members pool making the upgraded status pointless. 3. They advertise 11 restaurants but only had 2 buffets with horrible food and 2 al la cart restaurants that did have decent food but were hard to book since everyone was trying to book the same places. 4. Male staff was very creepy with female guests around the pool. The second woman arrived at the pool, male staff would harass them. 5. Some of the rooms have mildew smell that is so bad it will make you sick.
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Sep 13, 2025
Great Vacation.
We had a great five nigjts. Food was great. Staff were great. Beautiful place. Do Not Believe the bad reviews. We will be back. It has everything we wanted.
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.