Resort Details
- Various Bars and LoungesSip & Dipo Wet & Dry baro Refreshing drinks by the main pool, with ocean view.
Sea Breezeo Located at the main lobby, close to the restaurants and meeting rooms, the perfect place to chill and relax atwelcome.
Starstrucko Refreshing drinks by the theatre.
Sharky’so Bar located at the Sun Club Family Area in front of the Water Slides.
The Sun Club Beach Baro Bar located at the Beach exclusive for the Sun Club Family clients.
The Sun Club Baro Bar located at the Sun Club Adults Only Lounge with outdoor terrace and pool view.
Sun Club Pool Bar Adults Onlyo Bar located in between adults’ pools.
Flip Flopz Bar & Snacko Bar located at the Sun Club Adults Only beach section with stunning view while you relax and chill with drinks andhave some bites.
Tortugao Ocean Front Bar
Coconutso Main beach bar located in front of the beach.
All-Star Sports Bar hours: 6 p.m. – 1 a.m.o Located close to the main pool and beach - Various RestaurantsCoco Cafeo Coffees, teas, pastries, and snacks served daily
Da Mario
The Pizza Shopo Pizza & Burgers
Tierrao Amazonia cuisine
Chopsticks (reservations required)o Authentic Asian favourites
Tiki Tacoo Authentic Mexican favourites served nightly.
Blue Water Grillo Steak & international cuisine located at the beach area.
Kaleidoscopeo International buffet served in a seaside setting – Exclusive for Sun Club guestso Served at Sun Club Lounge.
Windowso A variety of international delicacies served buffet-style
The Snack Machineo A variety of grilled favorites and snack foods served from a fun, colorful food truck located Sun Club Family Poolarea.
Sunny Side GrillA la carte Caribbean speciality by night.o A variety of grilled favorites and snack foods served located at the beach area, including delicious Caribbean flavoredplates a la carte.
Steak & Lobstero Steak & Lobster cuisine located at the beach area. Fee may apply for Lobster and Premium Steak
Un-Wined Cellaro A variety of wine, cava and spirits drinks, with additional cost. *Private dining available upon request. Additional feesapply.
- 24-hour front desk†
- Babysitting†
- Car Rental Services†
- Child programs†
- Concierge desk†
- Currency exchange†
- Laundry Facilities†
- Wireless internet connection in public areas
† Fees may apply
- Fishing †
- Fitness center on-site †Fully equipped fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, and elliptical machines.
- General †Family FunThere’s no better place to enjoy some family time.
Beach volleyballPing pongBoard gamesBeach soccerBatting cages - Golf †
- Kids beach club †
Kids Clubs
Kids and teens can have their own adventure.
Explorer’s Club For Kids ages 3-12 (no parents allowed), including indoor arts and crafts, movie nights, a playground, and sandcastle competitions. Open daily from 9 a.m. – 10 p.m.
Core Zone Teens Club for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 9 a.m. – 10 p.m.
- Motorized Water Sports †
- Non-Motorized Water Sports †
- Pool †Total 7 pools are there. One main pool with activities, children's pool, two waterslides and swim-up bar.kids splash pool.
- Scuba diving †
- Spa †Discover an oasis of relaxation you’ll never forget.
Relaxing massageBody ScrubsReflexologyHigh performance facialsManicures and pedicures - Tennis court †
- Water activities †
- Whirlpool †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1865 reviews
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Apr 27, 2025Made the best of it but would have loved not to have spent this much money
The good: The report is smaller so it’s easily walkable from one side to the other. -It’s directly on the beach, pretty nice. Lots of seaweed but this may be seasonal. Plenty of food options and later availability- 24 hour room service with a small basic menu if you upgrade to sunclub. -the renovated rooms are quite nice if you can snag one. -plenty of pools -lots of seating around pools and on the beach The bad: -This resort is noisy af. If you are looking for some peace and quiet, this may not be the spot for you. Unless you are tucked away in a middle buiing somewhere, it’s noisy. We upgraded to a beachfront renovated room and the evening entertainment was heard through the walls. Totally ok if you’re here for a party… we were not and weren’t aware it was this rowdy. -it’s overpriced for what it is. You will find better value elsewhere. Most rooms on the non-sunclub sides are not renovated. Very “lived in” super rough and dated. -sunclub family area rooms suck. Simple as that. -the lineups are insane here… for everything!! If you want to eat, be ready to wait or get there early. -a lot of local traffic in this resort on the weekend. -family area of sunclub is on a small local road that has continuous music and noise night and day. (We moved from this area but honestly the noise around our new room has been worse so far! If you don’t care about spending 5 to 6 grand for a “meh” resort, and a party, go for it! If you want high end and quiet, go elsewhere. We are regular Hyatt customers and have stayed in some of their best. Grand Hyatt downtown San Francisco was one of our faves. This is a disappointment.
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Apr 27, 2025Great Vacation 🌄☀️🏝️🏖️
We just returned, my 19 year old daughter and myself. I will start at the start Check in - smooth! But - I had booked a double room, we got a king bed, but the room was great very spacious, clean and comfy (very basic, but hits the basics) so we didn't bother switching. Beach - beautiful, but yea some seaweed issues, got better as the week went on! Pools - nice, basic, a bit too busy for my preference Restaurants and booking them - Yes you have to get up at midnight and book your a la cartes for that day. Seems daunting but it wasn't that bad once I got help from concierge to set up my app. We loved both meals at chopsticks, loved Tiera, and the one on the beach was ok Quite enjoyed the Mexican and Italian buffets. Regular buffet was good for breakfast. We absolutely loved the pizza place on the beach, as well as the window at the flip flops bar. The cafes make amazing cappuccino- but always busy, always a line up even at 6 am I couldn't believe it! This may be my only complaint...lack of staffing, making the service just meh. Overall we had a wonderful week. It's not the best resort nor the worst I've been to! If you get a decent price - do it!
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Apr 27, 2025Stay at SCPC
This is my 2nd review of the hotel. We stayed for 5 nights. C/IN process took almost 50 min with 1 person at Front Desk. Why? She had a speed of an old turtle. Room was lovely. We were in 15108. Kids club was fine. Water park was fine too. Everything seems to be ok...seems to be... well... main buffet... there are no words to describe the dining room. Every day they run out of: utensils, paper cups for coffee, plates, hot water for tea...etc... no mater at what time we went for breakfast or lunch or dinner buffet looks like half eaten... no one was replenishing empty platters and if you TRY to get any buffet staff to ask for something they ignore you. I'm sorry to say that but I felt as I was bothering them and interrupting their conversations with each other. They simply DO NOT care. Entertainment at night is nonexistent. 9:30PM!? Are you serious??? Not even 1 show with native music or native dances! Nothing! Why? RD has such a beautiful folk music and dances... such a shame. Lots of alga's on the beach - must be the season for it. Music was blasting for Sunday and Monday night from locals next door. ALL NIGHT LOMG. I thing they had speakers mounted up high to annoy hotel guests. Wednesday night they were blasting music as well and on top of it they were burning trash. No comments...
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Apr 27, 2025Wonderful vacation in Punta Cana!
We had a wonderful week at this resort. We were initially in building 15, which didn’t work for us so we upgraded to Adults only, and it was definitely worth it. I cannot say enough good things about the staff at this resort!! They are all wonderful and go above and beyond to make your stay enjoyable. Our private concierge Jorge Luis was very helpful by making our dinner reservations for us, and always ensuring we had everything we needed. He definitely made our stay even more wonderful and we are very appreciative of him. The Kaleidoscope buffet was our favourite with plentiful and delicious options. As for the a la carte, we absolutely loved the Teppanyaki and Terrier. Overall this is a beautiful, well kept resort. I would definitely recommend.
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Apr 26, 2025
We had a fantastic holiday
Kaleidoscope restaurant was excellent. Carlos, Yeico and Jennifer all great attentive service 5 star all the way. There was always a variety of fresh food for breakfast lunch or dinner. The food at Flip Flops beach bar was also good although simple.
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.