What We Love
- We loved the rainforest setting of this resort. The hotel was built on former colonial sugar plantation, so the scenic views are breathtaking.
Things to Know
- We absolutely love the butler service and the plunge pools right outside of our rooms. You truly feel spoiled at this resort.
Even kids feel right at home here. They can enjoy the rainforest environment with beach walks, volcano tours, crafts and more, while learning a little marine biology along the way. The resort's concierge can help parents, who need a little "us" time, arrange to hire a babysitter, making a family vacation even better.
Another draw is the onsite Rainforest Spa. Here, the skillful staff incorporate natural, regional ingredients, like banana leaves, coconuts and aloe vera, into soothing facials, massages and other treatments. Unwind in one of the spa's treehouse gazebos, or retreat to the exotic, earthen steam room, which is warmed by volcanic spring water.
Best of all, the resort offers a pristine beach; relax in a lounger under the shade of a palapa. When you're ready to play, the sailing, snorkeling and kayaking are waiting. Don't forget diving! Each guest can enjoy one certified beach dive daily and one beginner's dive per stay, excluding Sundays. After the underwater thrills, chill by the pool as the sea breeze caresses your skin.
All that vacation fun is matched by two scrumptious restaurants for your dining pleasure. Sample local dishes at the open-air Bayside Bar & Restaurant, where you get an authentic taste of St. Lucia. With Old World charm, The Great Room has an elegant atmosphere. Here, chefs use fresh, local ingredients to create mouthwatering entrees with seared scallops and Kobe beef. Be sure to save room for the Cane Bar, where the "rummelier" guides you through a selection of national and international rums. Then it's time for sweet dreams in one of the lovely and luxurious rooms.
This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
LocationSt Lucia - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2047 reviews
We had a memorable one week stay here before coming home to the coronavirus chaos. The villa was beautiful and spacious with the most amazing view and it’s own pool. We were looked after so well by our butlers - Ethan, Keitha and lovely bubbly Makela. I can’t rate them highly enough. There were little treats left for us each day. At the beach they brought round cold drinks, cold lavender scented flannels, frozen jellies... the list goes on. The food was good but prob the priciest I’ve seen in a hotel. The weekly bbq was good with a great ceviche station. Rum punches were to die for. The shuttle service to get around was flawless and everyone so friendly, chilled and helpful. We went to relax and relax we did. Hard to find fault. One last thing. I saw somewhere on tripadvisor somebody thought that the security on the beach was over the top. Most of the time I would agree that although discreet, it did feel unnecessary.... until on Saturday a large bunch of drunken travellers arrived on a boat and then the two security men made it clear that they couldn’t just go and wander around the resort or throw rocks around. Just that one day I was glad they were there.
Very well-run hotel in a magical setting
Stayed at Sugar Beach for the first time having stayed at Little Dix Bay in BVI and Four Seasons Nevis previously. The experience was very enjoyable in every respect. The staff are very friendly and professional and the setting between the Pitons is something else. The food - especially the Cane Bar - is good (for the Caribbean which can be mixed). Facilities are in great condition. There are plenty of excursions nearby: Piton climb, zip lining, sailing, chocolate making etc. Scuba diving is a must if you are certified or interested. I was really impressed by the quality of the reefs and the abundance of marine life. On par with the best in the Caribbean. Also recommend the sunset cruise. Not much more to add. Loved it.
Another wonderful vacation
This is the second year in a row we have vacationed at Sugar Beach. Once again it does not disappoint. The staff, butlers, drivers, wait staff reception, everyone, are all wonderful, so helpful and really nice. The property is beautiful and rooms with private pool such a treat and so private. The restaurants are all super good, there is nothing but high marks to report. Will definitely be back.
Best location on the island
Hotel was great, and the beach pristine. The food was average and overpriced. Service we good although the Butler Service is not 1 to 1, this service is shared and is more like 20 to 1. Water sports - Scuba Diving was very professional. The concierge service was 5 star.
Amazing spa, poor beach service
I can’t say enough amazing thing about the spa, even bayside restaurant was pretty good. After spending about $600 at their spa and at lunch at their bayside restaurant, we wanted to spend some time at the beach even as non residents and were disappointed that they still wanted to charge us $50/person for beach chairs (despite knowing what we just spent at resort) and that they would only rent us chairs in the last row from the ocean, saying that all others rows are only for resort guests. There were many empty chairs in the first few rows as well so there was availability too. The whole conversation with the beach attendant made us feel like second class citizens, and after having spent so much at the resort. They ended up offering us 1/2 off the price of beach chairs so we ended up getting 2 beach chairs for $50, but I think the resort needs a better policy for non residents who use spa or restaurant/who spend a certain amount at resort and want to enjoy the beach.