What We Love
- We loved the rainforest setting of this resort. The hotel was built on former colonial sugar plantation, so the scenic views are breathtaking.
Things to Know
- We absolutely love the butler service and the plunge pools right outside of our rooms. You truly feel spoiled at this resort.
Even kids feel right at home here. They can enjoy the rainforest environment with beach walks, volcano tours, crafts and more, while learning a little marine biology along the way. The resort's concierge can help parents, who need a little "us" time, arrange to hire a babysitter, making a family vacation even better.
Another draw is the onsite Rainforest Spa. Here, the skillful staff incorporate natural, regional ingredients, like banana leaves, coconuts and aloe vera, into soothing facials, massages and other treatments. Unwind in one of the spa's treehouse gazebos, or retreat to the exotic, earthen steam room, which is warmed by volcanic spring water.
Best of all, the resort offers a pristine beach; relax in a lounger under the shade of a palapa. When you're ready to play, the sailing, snorkeling and kayaking are waiting. Don't forget diving! Each guest can enjoy one certified beach dive daily and one beginner's dive per stay, excluding Sundays. After the underwater thrills, chill by the pool as the sea breeze caresses your skin.
All that vacation fun is matched by two scrumptious restaurants for your dining pleasure. Sample local dishes at the open-air Bayside Bar & Restaurant, where you get an authentic taste of St. Lucia. With Old World charm, The Great Room has an elegant atmosphere. Here, chefs use fresh, local ingredients to create mouthwatering entrees with seared scallops and Kobe beef. Be sure to save room for the Cane Bar, where the "rummelier" guides you through a selection of national and international rums. Then it's time for sweet dreams in one of the lovely and luxurious rooms.
This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
LocationSt Lucia - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2048 reviews
Excellent Stay at Sugar Beach
General: My boyfriend and I stayed at Sugar Beach for five nights to celebrate his birthday. I have ZERO complaints about this hotel. From the moment you walk in, everything is top-notch. We were greeted with a delicious coconut water (served in the actual coconut) and a cool towel. The resort manager, Petra, immediately came over and introduced herself and inquired about our trip. Side note about Petra: she is incredibly upbeat and nothing is too much for her or her staff. This hotel really exemplified A+ customer service. Someone is always checking in with you, the minibar is always stocked, you get little treats in your room each night, etc. Location: This hotel’s location cannot be beat. It is at the base of and in-between the two Pitons. The views from the beach/pool and rooms cannot be beat. We stayed in a Superior Sugar Mill Room (#2). We had an ocean view as well the Pitons. Even walking to the gym each morning (which is a hike because you go up the mountain- a little addition to your actual workout) has great scenery. Specifics: The spa at Sugar Beach is a must. It’s built in a series of tree houses and has such a unique feel. At the hotel, we had dinner at the Great Room and Cane Bar- both were delicious. People have commented about the prices of food- yes they are high, but you are at a 5 star resort at the base of a mountain. The price falls in line with where you’re staying. If you want to dine at Jade Mountain, contact Jade Mountain directly before your trip. Jade Mountain only accepts reservations from Sugar Beach the day of. We spoke to a few other couples who contacted JM a month prior to their trip and were able to have dinner there. Outside of the resort, we dined at both Ladera (amazing sunset) and Boucan- both were excellent. I would also recommend Sugar Beach’s sunset cruise. The views of the coastline from the Catamaran are unparalleled. Overall, the experience at Sugar Beach was amazing. We’ll be back!
We had a memorable one week stay here before coming home to the coronavirus chaos. The villa was beautiful and spacious with the most amazing view and it’s own pool. We were looked after so well by our butlers - Ethan, Keitha and lovely bubbly Makela. I can’t rate them highly enough. There were little treats left for us each day. At the beach they brought round cold drinks, cold lavender scented flannels, frozen jellies... the list goes on. The food was good but prob the priciest I’ve seen in a hotel. The weekly bbq was good with a great ceviche station. Rum punches were to die for. The shuttle service to get around was flawless and everyone so friendly, chilled and helpful. We went to relax and relax we did. Hard to find fault. One last thing. I saw somewhere on tripadvisor somebody thought that the security on the beach was over the top. Most of the time I would agree that although discreet, it did feel unnecessary.... until on Saturday a large bunch of drunken travellers arrived on a boat and then the two security men made it clear that they couldn’t just go and wander around the resort or throw rocks around. Just that one day I was glad they were there.
Very well-run hotel in a magical setting
Stayed at Sugar Beach for the first time having stayed at Little Dix Bay in BVI and Four Seasons Nevis previously. The experience was very enjoyable in every respect. The staff are very friendly and professional and the setting between the Pitons is something else. The food - especially the Cane Bar - is good (for the Caribbean which can be mixed). Facilities are in great condition. There are plenty of excursions nearby: Piton climb, zip lining, sailing, chocolate making etc. Scuba diving is a must if you are certified or interested. I was really impressed by the quality of the reefs and the abundance of marine life. On par with the best in the Caribbean. Also recommend the sunset cruise. Not much more to add. Loved it.
Another wonderful vacation
This is the second year in a row we have vacationed at Sugar Beach. Once again it does not disappoint. The staff, butlers, drivers, wait staff reception, everyone, are all wonderful, so helpful and really nice. The property is beautiful and rooms with private pool such a treat and so private. The restaurants are all super good, there is nothing but high marks to report. Will definitely be back.
Best location on the island
Hotel was great, and the beach pristine. The food was average and overpriced. Service we good although the Butler Service is not 1 to 1, this service is shared and is more like 20 to 1. Water sports - Scuba Diving was very professional. The concierge service was 5 star.