What We Love
- We loved the rainforest setting of this resort. The hotel was built on former colonial sugar plantation, so the scenic views are breathtaking.
Things to Know
- We absolutely love the butler service and the plunge pools right outside of our rooms. You truly feel spoiled at this resort.
Resort Details
- The Great RoomOld world colonial charm serving Caribbean influenced fare in candlelit, air-conditioned surroundings. Dinners only.
- The TerraceSet on the ground floor of the Great House and with stunning views of the lily pond and glistening Caribbean. Breakfast only.
- Various Lounges/Bars- Palm Court
- Bayside Bar
- Cane Bar
- Babysitting†
- Baggage hold†
- Children welcome
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym†
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Babysitting†
- Baggage hold†
- Children welcome
- Concierge desk
- COVID test onsite
- Elevators Not Available
- Exercise gym†
- Free parking
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach
- Fitness center on-site †
- Hot tubThere are 2 outdoor hot tubs.
- Non-Motorized Water Sports †
- PoolThere is 1 pool on-site.
- Sauna †
- Spa †
- Tennis court †There are 3 lit tennis courts on-site.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2960 reviews
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Oct 12, 2025Romantic and Beautiful
Everything about our stay at Sugar Beach was great. The customer journey was exceptional from booking to arriving at the resort. We were greeted by our concierge coordinator who had everything ready for us. My husband was impressed and loved the personal touch added to our villa. The chocolatier and dining experience was amazing. We thought the Latin dinner was overpriced. However, we loved it and breakfast. The employees were warm, helpful and professional.
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Oct 06, 2025
Sugar beach is great!
I went for a day pass coming from The Royalton Resort. The beach is amazing and very peaceful. The service is a 10/10. The staff makes sure you are taken care of even if you are not a guest. Specifically, Otis who was the staff taking care of us, is amazing and very attentive. If you go make sure you ask for him!!. Food prices and drinks were reasonable for an expensive and exclusive resort like Sugar Beach.
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Sep 27, 2025
My special getaway
Apart from the breathtaking view of the pitons, what stood out most to me was the customer service. Our butler Beverly was attentive and friendly. Nyama was engaging and made us feel like we were at home, and appreciated. Melanie and Clian at the Bonte restaurant super attentive, great service. Anthea took care of us at the beach we enjoyed our conversations. As someone who is part of the service industry, I fully understand the impact of great customer service on a business. These are some of your superstars we encontered. Accomdations were comfortable, food was great!!!!
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Sep 24, 2025
Breathtaking views, above average beachfront
This review is long overdue. I went in October 2022 and had a lovely experience. We stayed in the junior villa which was incredibly clean, airy, and spacious. Our personalized Butler went above and beyond for us. For example, after one of the piton hikes my sneakers were covered in mud and he made sure they were spotless before I left. The beachfront at this resort is very comfortable and the view of the ocean adjacent to the volcanoes is breathtaking. I believe the beach is actually manmade and so the sand is perfect, no rocks or seaweed. All of the loungers are well equipped with appropriate shade, charging ports, and reliable wifi. The resort offers thoughtful excursions and we enjoyed hiking, visiting a chocolate plantation, and a sunset cruise. The food was fine. I have no complaints but nothing really stood out. You must try their pina coladas though, made from scratch and scores better than anything I’ve ever ordered in the states! All in all, ideal for honeymoons and relaxing beach getaways for couples. Personalized butler service made the experience feel super super luxe. Above average beachside service and amenities. PS: Don’t be afraid to visit in October. Bursts of rain are short and you can still enjoy being outside most of the day.
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Sep 24, 2025
Probably the best resort experience you will find anywhere.
An outstanding experience all round. The people were amazing, the service was amazing, the facilities were amazing, the dining was amazing and the location was extraordinary. Thank you for a wonderful weekend. I really could not rate this resort too highly. To visit here is an exceptional experience.
- AdvisoryThe Government of Saint Lucia will impose a mandatory Tourism Levy. Government Levy will be charged per person per night. This will be paid directly to hotel from the guest upon check in. - 18 years and up: $ 6.00 per night - 12 to 17 years: $3.00 per night - 0-11 years: $0.00 In addition Value Added Tax(VAT) for room rate will be reduced to 7% nightly from 10%
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed