What We Love

  • It's small, and privately owned, so you'll be spoiled and you can easily get around the resort.
  • The rooms - boho chic with either ocean, pool or garden views from your own Private Idaho private balcony.
  • The oh-so British afternoon tea. You'll feel so freakin' royal.
  • Karma Spa that offers ice baths for detoxing and purification.
  • Creche/nursery for your babies and Teen club for your zesty adolescents.

Things to Know

  • It's only 15 short minutes from the airport and located in the UNESCO World Heritage Site. Woo hoo!
  • The capital, Bridgetown, is just 10 minutes away.
  • If you want to get hitched, you can get the Sugar & Spice Wedding Package. It's dreamy.
  • The Mount Gay Rum Factory is near. Gotta get a taste of this.
  • The George Washington House, the South Coast Boardwalk and the Garrison Savannah Horseracing track are just a short hop away.
With a backdrop of tangerine and lime bungalows, you sit (drink in hand) on a sugar white beach staring at a peaceful, deliciously blue lagoon. The next thought is a tough one: where to dine for dinner? Sushi or steak? International or pizza? But you're in no rush to decide. You've still got hours of beach bliss to go.

This is the paradise you've been waiting for.

Location

Beach
Grantley Adams International Airport : 20 miles

Property Information

Year Built: 2015
Deluxe: 31
Room: 81
Suites: 13
Total rooms: 138

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Important Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will be confiscated and persons will be charged accordingly.
Advisory A mandatory Government imposed fee of $9.63 is charged and collected by the hotel either at check-in or check-out. This fee may not include tax and is subject to change.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2181 reviews
  • 1.0 star tripadvisor rating
    Not going back. Bait and Switch.

    One of the only “All inclusive hotels” i have been to that isn’t really… Bottle of the barrel liquors, limit on how many times you can eat dinner. It was a total bait a switch. Beds are pretty hard and the A/C might get the room cool by morning. Want to swim in their protected area? Forget it, they never clean up the seaweed, just let it sit there. We live Barbados, but will never come back to this resort.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Superb Sugar Bay

    Firstly, do not believe the negative reviews as I cant believe that they stayed at the same hotel. Yes the beach had seaweed but that is mother nature and it cleared in a few days Niggles not negatives- Room cleaning could have been a bit better. It was left tidy but the bathroom shelves werent cleaned during out stay, but hey ho how long do you spend in the room. Water took a while to get hot and sometimes went cold whilst in the shower. Had an issue with booking an excursion with St James Travel as we only had cash, no credit card or phone. The receptionist spoke to them and it appeared as though they were talking and sniggering about me which I found very unprofessional. Not everyone especially the older generation has technology. Please be respectful of all age groups and their preferences. Pros (and plenty of them) Check in was quick and easy and taken straight to our room on 3rd floor in garden block. After climbing the stairs a couple of times we needed to change rooms as it proved to be too much for us. Asked reception if they had a ground floor room available. After just 1 hour we had to moved to the ground floor. Room- Spacious and nicely furnished albeit dated and in need of decoration. Large sink with counter top. Plenty of storage, kettle, tea, coffee and safe. Nice terrace facing the pool but die to me being prone to mossie bites couldnt sit out much even with repellant on. A wooded area at the back of the room where we saw monkeys and humming birds. Reef buffet- For a small hotel the buffet was amazing with a good variety of food at all meal times. Choices of seating areas. The chef is English, Paul, and makes sure that everything is fresh . A sunday roast and a good british pudding is on offer. Eggs to all tastes, waffles, fruit and all manner of fayre to be sampled. Colins bar and grill- Lunch here was good. Burgers, hot dogs and fries if you fancy 'fast food' Sizzles- A small steak house. Probably the best steak we have had in the Caribbean. Portions a good size Umi- Asian fusion. Starter was large so had trouble eating our main. Not to our taste but good. Reef bar- Set on the beach. Staff were ace serving any drink you care to name. Even invented one if you asked. Many brands were top shelf and were not watered down at all. They made a lot of mocktails as well. Entertainment- Different entertainers every night. Quite loud and can be heard in some of the rooms but as it finished at 10pm it was fine. For those wishing to extend the evening there is a pub on site that closes at 1am Pool- Fairly small and shallow so not able to swim properly but ideal for a cool down. Water is ideal and not cold. Pool had water toys such as balls and large rings. Swim up bar was not manned all the time which needs to be addressed. As well as the blue towels you are given, which can be exchanged daily the pool man gives out very large white towels. There are plenty of beds that have mattresses, which are comfortable and parasols for those that require shade. Some people do reserve their beds but there wasnt an issue when we were there. Pool was kept clean. Beach- Didnt use the beach but there were plenty of beds. Seaweed was abundant due to tides etc but it went in a few days. Staff- Every member of staff had a smile on their face and asked about your day. All very polite. Extra special mentions have to go to Samantha, Kelli-Ann, Cherise and Kay in the restaurants. Jaleni, Omari, Nathan ( who makes the best Passion fruit martini and Daniel at the bars. Kimberley who cleans the lobby areas and makes sure that toilets are spick and span. I have never seen a cleaner toilet in a hotel before. Pedro the manager, who walks around dressed casually and always has the time for a hug and conversation. I never saw chastising staff at any time in public. He simply quietly pointed it out and it was put right. This sort of management is how it should be. Excursions- Island jeep safari was great fun with plenty of rum punch. Roads are very bumpy off road so beware. Also went to the wildlife reserve where we saw monkeys, tortoise, deer and other animals. Get there for feeding time. The monkeys get up close and sit next to you while they eat. A wonderful experience for young and old. Summary- A fantastic small hotel with everything you need, The water is fine to drink so just filled up bottles and put them in the fridge. A place we would certainly return to. Easy to get to know other people and we met some people that we will never forget for all the right reasons. We would certainly recommend it. Go and enjoy the hospitality of Barbados

    Jun 16, 2024
  • 5.0 star tripadvisor rating
    Exceptional quality hotel and staff.

    Our stay at Sugar Bay was beyond spectacular. June 7 -10. The food was great and the staff was exceptional. The place was well kept and all staff were well mannered and pleasant. They even went above and beyond so that we could get some Bajan Souse. It was delicious. This was my very first time in Barbados and it was great. Looking forward to staying there again soon. Big thanks to hotel staff Samantha and Kay. You represented well.

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    10 days in paradise!

    We have just come back from Sugar bay after spending 10 nights there and I can honestly say I can’t recommend this hotel enough. The view of the beach and the incredible food was a highlight for us. Usually all inclusive food is repetitive and not of high standard but every meal we had was cooked to perfection with lots of variety. We had a vegan in our group and they went above and beyond to accommodate. However for us Sugar Bays staff set them apart from the rest. Everyone we had interactions with was lovely, always had a smile on there face and couldn’t do enough for us. Justin, Akiel,Hadiko,Kay, Liam were a huge stand out for us. They went above and beyond and really made our trip amazing. We can’t thank them enough. Rashad at water sports is the biggest credit to the hotel he made our experience. He was always happy to play games and interact with us. It was my sisters birthday out there and he sorted it all for us! The staff here are all amazing and in my opinion make this hotel what it is. Thank you to all the staff for making our stay a dream!

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    We love Sugar Bay

    We’ve just returned from our 7th visit at sugar bay! We love everything about it, the food is excellent and the beach is gorgeous. What makes the hotel so special however are the staff, who go above and beyond to make sure your holiday is as enjoyable as possible. We would like to give a special mention to Akiel and Aykeem, who are excellent and of course Nathan, who sadly won’t be there next time we go, but who was a brilliant bartender, making the best surprise cocktails. If your lucky enough to be visiting sugar bay soon, hope you love it as much as we do!!

    Jun 12, 2024