What We Love
- It's small, and privately owned, so you'll be spoiled and you can easily get around the resort.
- The rooms - boho chic with either ocean, pool or garden views from your own Private Idaho private balcony.
- The oh-so British afternoon tea. You'll feel so freakin' royal.
- Karma Spa that offers ice baths for detoxing and purification.
- Creche/nursery for your babies and Teen club for your zesty adolescents.
Things to Know
- It's only 15 short minutes from the airport and located in the UNESCO World Heritage Site. Woo hoo!
- The capital, Bridgetown, is just 10 minutes away.
- If you want to get hitched, you can get the Sugar & Spice Wedding Package. It's dreamy.
- The Mount Gay Rum Factory is near. Gotta get a taste of this.
- The George Washington House, the South Coast Boardwalk and the Garrison Savannah Horseracing track are just a short hop away.
Resort Details
- Bluch CafeCoffee shop is also available in the Sugar Bay Chattel Village (not a part of the all-inclusive plan).
- Colin's Bar & Grill
Colin’s is a fun rum shop, beach bar and restaurant. Serving everything from hot-dogs and burgers to paninis and pizza, Colin’s Beach Bar will satisfy your cravings. Colin’s is located near to the water sport hut, Karma spa, the kids crèche and teen hut making it the perfect place to dine for all ages.
- Lazy Mongoose Pub
Unwind at The Lazy Mongoose located in the Sugar Bay Chattel Plaza. Based on an English Pub theme, The Lazy Mongoose will feature leather chairs and an oak bar counter. The Pub features local brews such as Banks Beer and late night snacks.
- Sizzle Steakhouse
Located in the Sugar Bay Chattel Village, Sizzle Steakhouse is open for dinner. The wood covered walls and designer furniture pieces gives Sizzle that unique setting and features communal tables as well as private dining. Guests can wine and dine at Sizzle up to twice per week. Please note that while this restaurant is a part of the all-inclusive package, some premium menu items are subject to a surcharge.
*Limited dining
- The Reef
Travel around the world without leaving beautiful Barbados. At Reef, enjoy delicious international buffets every day right in the heart of Sugar Bay. Reef, located beachside is a cool looking buffet restaurant and beach bar decorated in driftwood and pastels.
- UMI
UMI (Japanese for Ocean) is an elegant, romantic sushi restaurant decorated with driftwood and modern white furnishings. UMI overlooks the main pool on one side and the sea on the other. UMI specializes in Sushi cuisine and offers upstairs seating. Below UMI is a large lounge area for families and those who want to lounge poolside. Join us for dinner at UMI up to twice per week.
- Babysitting†
- Car rental desk†
- Children programs†
- Dry cleaning†
- Exercise gym†
- Game room†
- Gift/News stand†
- Grocery store†
- Hairdresser/barber,Offsite†
- Lounges/bars†
- Babysitting†
- Car rental desk†
- Children programs†
- Dry cleaning†
- Exercise gym†
- Game room†
- Gift/News stand†
- Grocery store†
- Hairdresser/barber, Offsite†
- Lounges/bars†
- Pool
- Restaurant†
- Spa†
- Water sports†
- Conference Suite†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †
- Fitness center on-site
- Non-Motorized Water Sports
- Pool
- Spa †
- Teen programs †
- Volleyball
- Motorized Water Sports
- Scuba diving †
- Barbados Museum
- Bridgetown
- Garrison Historic Area
- George Washington House
- Mount Gay Rum Factory
- South Coast Boardwalk
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2503 reviews
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Feb 10, 2026In general it was a good experience I
Resort was very good, pleasant atmosphere, clean room, service was great. The food was very good in all restaurants, but the limited time to eat in the two specialty restaurants was very disappointing, once per a week stay in each restorant was not satisfactory by any standard.
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Feb 10, 20268.5 out of 10
(1)Nice weather. (2)Extremely friendly staff. (3)reef buffet very good food in general. (4) UMI EXCELLENT. (5) SIZLER steak house, very good. EXCEPT we were only allowed to eat one time.per 5 days. Not good policy. Resort very clean. Our room 206 the bathroom way to small. Entertainment good, but way to loud. Beach nice . Ingeneral we had a very nice time.our group was overcharged for our tour of of Harrison cave we could not get an adjustment or refund of the over charge. Overall the waitresses at all restaurants were very attentive.Schewanna really stood out and was very special! Kaydean, excellent and went out of her way for us. She does deserve outstanding service.
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Feb 09, 2026
Take ear plugs if you like a peaceful holiday
Big spacious room, but no storage, Only furniture was a single draw bedside cabinet in the bedroom. Fairly inadequate hanging area with no shelves! Food pretty good for buffet., breakfast lunch and dinner, varied and largely hot. Beach area area good size but rarely a lounger without towels on pre breakfast, same around the pool. Main gripe was pigeons all over the tables especially at Collins the beach bar where we found the food to be very good, but a constant fight to keep the birds away. They Also infested the main restaurant. The other gripe was the Loud music! It started around 7.30 am and finally stopped at 10pm. Repetitive rap music by the pool, shouty girl bands by the main bar. And the deafening evening singers prevented any conversation, and had us resorting to Ear Plugs!! Staff were largely indifferent, with just a few exceptions. Snorkeling from the beach, disappointing with virtually no fish. Room cleaning? Very little done, and not every day, and no towels changed. Would we go back...No!
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Feb 07, 2026Amazing!
What a wonderful place! The hotel was everything we could ask for and the Team who work there were ALL so hardworking, friendly and wonderful people.
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Feb 06, 2026Not a 4-star experience – left after 3 nights
We booked Sugar Bay Barbados for a 7-night stay but checked out after just 3 nights due to poor customer service and a lack of willingness to accommodate us as guests. We travelled as a family with a baby and had clearly stated our dietary requirements at the time of booking and again at check-in. Despite this, the food options were extremely limited and unacceptable for a hotel advertising itself as a 4-star all-inclusive resort. No effort was made to improve this or offer alternatives. We were allocated a room accessible only by three flights of stairs, with no lift available. This was completely inappropriate given that I was recovering from a C-section and carrying a baby multiple times a day, made worse by wet, slippery stairs. When I asked to be moved to where there was lift access, I was told this was only possible if we paid extra to upgrade. The staff member we dealt with, Leanne, was rude, dismissive, and showed no empathy. The room itself was also very disappointing, with poor hygiene standards and a run-down bathroom more in line with a budget motel than a 4-star resort. Due to these ongoing issues, we chose to leave early. The hotel refused any form of refund and made no attempt to resolve our concerns or retain us as guests. Overall, we would not recommend Sugar Bay. Based on our experience, it does not meet 4-star standards. We spent the remainder of our stay at Wyndham Sam Lord’s Castle and the difference was night and day. The staff could not do enough for us, went above and beyond, and genuinely made our stay feel special. Although it meant paying extra, it was absolutely worth it and we would highly recommend Wyndham Sam Lord’s Castle.
- AdvisoryImportant Notice The wearing of camouflage and/or military apparel is illegal in Barbados. Clothing of this nature will be confiscated and persons will be charged accordingly.
- AdvisoryA mandatory Government imposed fee of $9.63 is charged and collected by the hotel either at check-in or check-out. This fee may not include tax and is subject to change.
- Check In: 4:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.