Sugar Bay Barbados - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2488 reviews

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  A very very good hotel that just falls short of excellence. Unofficial score 4.5/5.

  Sugar Bay is a lovely hotel. For an all inclusive hotel you shouldn’t be disappointed by the food or drink. The standard of the buffet and the specialised restaurants is excellent. The bar staff create a wonderful array of drinks, with an extensive menu and they will also accommodate other drinks requests. The hotel is clean and very well maintained. Staff are on the whole polite and friendly, with some of them being amazing. Our hotel room was cleaned each day, fresh towels provided and water replenished (I did leave a polite reminder note and tip). The beach is the jewel, it’s stunning, the water is clear and the bay that has been created provides a lovely place for a dip. There are floats in the sea to sit on, or you can snorkel around the rocks, there are plenty of fish to swim with. On land there are a few monkeys that roam around the hotel, and the pigeons and doves tend to spend much of the day sourcing bits of food, but on the whole they provide some entertainment and seem to have decent manners for wildlife! Official entertainment is provided each night, normally a singer, but also dancers and groups, all have been very good. We had one problem at the hotel, the lock on our room broke leaving us locked out overnight. The staff addressed it, found us a large deluxe room to stay overnight and refunded some other costs. One of those things and dealt with professionally by Leanne, Maggie and the team. Is this hotel perfect. No it’s not. My only small gripe is that I would like a proper glass to drink from, not a plastic one when I’m not on the beach, they use those heavier plastic glasses u get for picnics, they look cheap, and make the otherwise excellent local beer and cocktails seem cheap. Some of the rooms could probably do with a spruce up, our air con was very loud but not so much that it was a major issue and has been previously mentioned the lack of ventilation in the bathrooms can cause a mild damp smell. On the whole the amazing things outweigh the gripes. Would I return again, yes definitely.

  Jan 15, 2026
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  I didn’t spot a big screen tv!

  We stayed at this hotel for a few days, as an add on to a cruise around the Caribbean. It was old school, where the staff listened to and took care of the customers. There were enough sun loungers and shade for everyone. The drinks and food were well above the average all inclusive fare. The rooms and hotel were clean and the decor of blue and white was aesthetically pleasing. The different nightly vocalist was in keeping with the rest of the hotel’s friendly relaxed attitude. I cannot fault this hotel and if I could suggest an improvement… A little cafe area with a proper barista would be very welcome… Well done Sugar Bay!

  Jan 14, 2026
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  Best Birthday Celebration

  We just returned from a week at Sugar Bay. I have nothing negative to say about this resort. My first and foremost criteria is the beach and SB does not disappoint. The beach crew run around tirelessly all day placing umbrellas where you wish! No need to rush out at 6 am to get a chair. We didn't spend much time at the pool but there is a swim up bar there which seemed popular. No cheesy shows at night, but live entertainment which we love. Our room was ocean view and had some modern upgrades, two balconies and a comfortable bed. The Reef Restaurant had a wide variety of items each day to suit the most picky eaters - evenings always included fish, seafood or shellfish, plus a carving station. For my birthday, we went to Sizzle Steakhouse which had great service and food. The restaurant provided a bottle of champagne and sweets for the occasion. The staff are soooo friendly! I will try to name a few - Re-Shawn, Shawntee, Aykeem, Keshawna, Kaydean, Andrea, Tremaine, Chloe. I have been watching this resort for a few years and finally got to go! I will definitely be back. Thanks for a wonderful birthday visit.

  Jan 13, 2026
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  Excellent hotel with great food. & lovely staff

  We loved sugar bay. One of the “ smaller” big hotels. No issue to get sun lounger nor queues at the buffet. I was not a fan of a buffet but sugar bay has changed my mind. Great food, lot’s of variety & high quality ingredients. We enjoyed the Sizzler but less so Umi. With hindsight, I should have had 2 starters as the mains were fairly bland. Alcohol was plentiful & although not top of the range, definitely mid so no complaints. Beach is gorgeous with protection from the breakwater. I was a little concerned that we were Atlantic side but sea definitely felt Caribbean. We would highly recommend.

  Jan 13, 2026
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  Great staff, aging resort

  We went for a family wedding at the start of December. After check-in we were assigned a less than stellar room in the detached part of the hotel opposite the reception and next to the generators, it was not great but tiredness from travelling won and we slept through it. The next morning we complained and were able to swap to a room next to the main pool which was far nicer even though the same grade. This goes into my main point that the staff were excellent throughout the resort. They were helpful and polite at all times. Akeem and Joan particularly at the bar and Keshawna in the restaurant were so great. The resort itself is showing its age, I'd say it's a 4* but needs some TLC in places. Bathroom ventilation is not good for example. Not enough electric points in the rooms is evident as well. Wi-fi average too Food in the buffet was on the whole very good with a decent variety, especially the fish which was delicious most days. Beautiful views and friendly staff won the day and we enjoyed the holiday.

  Jan 12, 2026