Guests will receive $100 Food and Beverage Credit, per room per day.
Important Information: Food & Beverage Credits are applicable to food and beverage purchases at Sandbar, Cliff Dive Grill, Coral Reef, Mai Tai Bar, Teppan-yaki Dan, and Black Rock Shave Ice
The credit may not be applied towards room and tax, resort fee, parking or any other charges/outlets not mentioned above. Unused credits are non-refundable and have no cash value. Redemption information will be provided by hotel at check-in.
Resort Details
- Black Rock Shave IceCool off with Hawaiian style shave ice, a local favorite. Offering over 30 flavors!ar.
- Cliff Dive Bar
This open-air restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.
- Coral Reef
Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast bu?et. At night, enjoy Paci?c Rim cuisine highlighting locally-grown ingredients.
- Exclusive Oceanfront DiningSheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests.
- Mai Tai BarAt the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.
- Maui Nui Luau at Black RockEnjoy music, dance and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
- Teppan-yaki Dan
At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree.
- The Sandbar
This beach bar and lounge offers Starbucks coffee beverages and refreshing breakfast options. In the evenings, enjoy panoramic views of Kaanapali Beach, signature cocktails and local bites infused with island flavors, plus live entertainment.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter†
- Child programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Game room†
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service - limited hours†
- Safe deposit box
- Shuttle to local attractions
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Internet Access†
- Full wedding services and wedding coordinator available on site.
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Direct access to a beach23 Ocean-front acres directly on the beach.
- Fitness center on-site †
- Hot tub1 Outdoor Hot Tub
- Non-Motorized Water Sports †
- PoolThere is 1 pool on site. Sheraton Maui's pool is a 142-yard long lagoon-like pool that starts at one end of the property with a Keiki (kiddie) pool and meanders the length of the property with bridges and waterfalls and lava rock formations and a jacuzzi in the center and ends up at the deep end where the adults tend to gather.
- Spa †The Spa at Black Rock occupies the entire first floor of the Hale Nalu (building 4) and features indoor and outdoor secluded relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures and pedicures.
- Tennis court †Lighted outdoor tennis courts.
- Golf †
Ka'anapali's Royal and Kai courses offer some of the most unique challenges in Hawaii with sweeping views of the Pacific Ocean.
The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. in 1962 and renovated by Robin Nelson in 2006. The 6400-yard, 18-hole Kai Course is more of a strategic round and was designed by Arthur Jack Snyder in 1976 and renovated by Robin Nelson in 2005.
- On-site EntertainmentNightly torch-lighting and cliff-diving ceremony every night at sunset followed by Hawaiian music, hula dancing and entertainment.
- Haleakala
- Hana
- Iao Valley
- Lahaina Cannery Mall
- Outlets of MauiHotel offers complimentary resort shuttle to The Outlets of Maui, an oceanfront mall with outlet shops.
- The WharfHotel offers complimentary resort shuttle to The Wharf, where you can find an array of shopping and dining outlets.
- Other Local AttractionsUpcountry: Makawao --a Paniolo (cowboy)Town with cute shops, Ali'i Lavendar Farm, Tedeschi Vinyards, Paia Town-- old surfing town, Hookipa-- windsurfing capitol of the world.
Sunset Luau at Black Rock: Enjoy music, dance, and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
fees may apply.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5380 reviews
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Jun 11, 2025Very nice with one improvement needed.
Hotel is in a great location with a nice family atmosphere. The pool, beach and garden areas are well kept and nearby there are plenty of restaurants. Rooms are clean and comfortable with good facilities. I have to dock one star because the balcony, the chairs and table were full of bird excrement so we couldn’t sit outside.
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Jun 10, 2025Maui dream vacation.
You are staying in a postcard! The rooms, staff, common areas, pools, restaurants, views, beach and black rock cliff, just perfect! Perfect sandy beach with wildlife galore. Selection of restaurants and casual dining. Close to the local mall for shopping and more restaurants. I do recommend contacting Waiola Surf Academy for lessons, they didn't have lessons on property. We will be back.
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Jun 08, 2025Perfectly on brand for Sheraton: Outdated, Overrun with Families and Variability in Service
Good - Location at end of long walkable beach, west facing perfect for sunsets, and wonderful service and attitude by a waiter named Gavyn. Bad - Very dated exteriors, kids all over the place (which is fine is you’re on a “kids all over the place” vacation) and variability in service, expensive (like you pay $12 for a small “Pina Colada smoothie” that is actually pina colada mix with ice) Overall - want a kids family vacation mega resort, then this might be your place, but if you are looking for a couples relaxing vacation you should absolutely avoid this place.
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May 29, 2025
Paid additional for ocean view but given resort view.
We recently stayed at the Sheraton Maui Resort & Spa for 10 nights to celebrate our 50th anniversary. We booked an ocean view. We checked in after being up and traveling for about 20 hours. We had a 9 ½ flight and a 5 hour time change. We were told we were being upgraded to a deluxe room for our anniversary. Of course we thought that was great. We did not see what was deluxe about it. It looked like any other hotel room we have stayed in. After our jet leg wore off and we took a 12 hour Road to Hana tour we had more time to spend at the hotel. We started realizing we were actually downgraded not upgraded. We were given a resort view. We could see only a tiny bit of the ocean in the distance if we stood in the corner of our room in front of the sliding door. We let the travel agent know that we wanted a refund for the additional money we paid for an ocean view since we did not get one. We were told if we could see any part of the ocean from our balcony that is considered an ocean view. If we had been told this we would not have paid for an ocean view. We did enjoy our stay. It is a nice hotel and good location. We prebooked the breakfast buffet which was very good. The pools are nice. But you do have to save a chair by the pool early since they sell day passes to the hotel.
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May 28, 2025
Exceptional Service in a Beautiful Location
Our stay was made truly memorable thanks to the incredible service—especially from Anjelica! She went above and beyond to ensure we were comfortable from the moment we booked through our entire stay. Anjelica is the kind of person who never says “can’t”—she finds a way to make things happen, always with a warm, positive attitude and great communication. She truly elevated our experience, and we’re so grateful. The location near Black Rock is unbeatable—snorkeling with sea turtles just steps away is something we’ll never forget. The rooms are a bit dated overall, but very clean, and it looks like some renovations have been done, especially in the bathrooms. We tried a few on-property dining spots, which were convenient but a bit pricey for the quality. That said, the area is full of great local restaurants we enjoyed exploring. We actually prefer to support local anyway, so this didn’t take away from our experience. We’ll absolutely be back—thanks again to Anjelica and the team for making it such a great stay!
- AdvisoryThe following fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $30 + 17.416% tax per room, per night This fee is subject to change. The hotel can provide current inclusions when you check-in.
- AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
- AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort Charge inclusions will be as follows:
•Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina
•Welcome shell lei
•Enhanced Wi-Fi access
•Wellness offerings
•Cultural activities
•Daily Go-Pro rental
•Daily use of tennis and pickleball courts and equipment
•Hawaiian tote bag
•2 Refillable water bottles for use at the resort’s complimentary filtered water stations
•Fitness center
•Raw Elements reef-safe sunscreen dispensers throughout the resort
* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula
Punch drinks at The Sandbar lobby bar.
For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the
Resort Charge inclusions will be as follows:
-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)
-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)
-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)
-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:
Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic
Lahaina Lown
-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)
-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)
-Welcome Shell Lei
-Use of two adult pool floats daily
-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests
- Pet Policy : Pets Not Allowed