Resort Details

Dining
OnSite Dining
  • Black Rock Shave Ice
    Cool off with Hawaiian style shave ice, a local favorite.  Offering over 30 flavors!ar.

  • Cliff Dive Bar

    This open-air restaurant serves a range of tempting lunch and dinner options inspired by the flavors of Maui. Located right on Kaanapali Beach, join us for the nightly torch lighting and cliff dive ceremony.


  • Coral Reef

    Start your day with delicious a la carte breakfast service and our popular No Ka Oi breakfast bu?et. At night, enjoy Paci?c Rim cuisine highlighting locally-grown ingredients.

  • Exclusive Oceanfront Dining
    Sheraton Maui Resort & Spa offers guests an exclusive dining experience. Relax in the privacy of our beachfront dinner bungalow and indulge in a customized menu, with island-inspired ingredients, for up to four guests.

  • Mai Tai Bar
    At the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.
  • Maui Nui Luau at Black Rock
    Enjoy music, dance and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
  • Teppan-yaki Dan

    At Teppan-yaki Dan, skilled chefs prepare fresh lobster, steak and more right before your eyes. The restaurant also offers a wide selection of sakes and fine wines to complement your entree.

  • The Sandbar

    This beach bar and lounge offers Starbucks coffee beverages and refreshing breakfast options. In the evenings, enjoy panoramic views of Kaanapali Beach, signature cocktails and local bites infused with island flavors, plus live entertainment.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter†
  • Child programs†
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter†
  • Child programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Game room†
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service - limited hours†
  • Safe deposit box
  • Shuttle to local attractions
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Full wedding services and wedding coordinator available on site.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
    23 Ocean-front acres directly on the beach.
  • Fitness center on-site †
  • Hot tub
    1 Outdoor Hot Tub
  • Non-Motorized Water Sports †
  • Pool
    There is 1 pool on site. Sheraton Maui's pool is a 142-yard long lagoon-like pool that starts at one end of the property with a Keiki (kiddie) pool and meanders the length of the property with bridges and waterfalls and lava rock formations and a jacuzzi in the center and ends up at the deep end where the adults tend to gather.
  • Spa †
    The Spa at Black Rock occupies the entire first floor of the Hale Nalu (building 4) and features indoor and outdoor secluded relaxation areas and seven luxurious treatment rooms available for massages, body treatments, facials, skin enhancements, manicures and pedicures.
  • Tennis court †
    Lighted outdoor tennis courts.
Off-Site Recreation
  • Golf †

     Ka'anapali's Royal and Kai courses offer some of the most unique challenges in Hawaii with sweeping views of the Pacific Ocean.

    The spectacular 6700-yard, 18-hole Royal Course was designed by Robert Trent Jones, Sr. in 1962 and renovated by Robin Nelson in 2006. The 6400-yard, 18-hole Kai Course is more of a strategic round and was designed by Arthur Jack Snyder in 1976 and renovated by Robin Nelson in 2005.

On-Site Attraction
  • On-site Entertainment
    Nightly torch-lighting and cliff-diving ceremony every night at sunset followed by Hawaiian music, hula dancing and entertainment.
Off-Site Attraction
  • Haleakala
  • Hana
  • Iao Valley
  • Lahaina Cannery Mall
  • Outlets of Maui
    Hotel offers complimentary resort shuttle to The Outlets of Maui, an oceanfront mall with outlet shops.
  • The Wharf
    Hotel offers complimentary resort shuttle to The Wharf, where you can find an array of shopping and dining outlets.
  • Other Local Attractions
    Upcountry: Makawao --a Paniolo (cowboy)Town with cute shops, Ali'i Lavendar Farm, Tedeschi Vinyards, Paia Town-- old surfing town, Hookipa-- windsurfing capitol of the world.

    Sunset Luau at Black Rock: Enjoy music, dance, and history of islands with world renown Polynesian entertainment producer Tihati Productions. Accompanied with traditional luau buffet style dinner. (schedule varies)
    fees may apply.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5404 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Go elsewhere

    Really outdated and run down; gross, stained carpet and undistinguished smell. But, hey - they offered to upgrade my room for an additional $500 per night. For the cost (over $600/night including fees), I would expect a clean room. The Hilton in Honolulu was old, but you would never know it because they put money into renovations and it was so clean. The people who gave this place a good review need higher standards. So disappointed in this place.

    Sep 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best beach service ever!

    Here’s a polished review you could use or adapt: ⸻ ⭐️⭐️⭐️⭐️⭐️ Renting loungers and an umbrella at the Sheraton Resort in Maui was one of the best choices we made during our stay! The setup was absolutely perfect—comfortable chairs with the best ocean view, and the umbrella gave us just the right amount of shade to relax without missing out on the sunshine and sea breeze. What really made the experience exceptional was Louis. From the moment we checked in for our rental, he went above and beyond to make sure everything was set up exactly how we wanted it. He was friendly, attentive, and genuinely cared about making our day special. You could tell he takes pride in his work, and it shows…our loungers were ready and waiting in the perfect spot, and he even checked in later to be sure we had everything we needed. Thanks to Louis, we felt completely taken care of and could just soak up the beauty of Maui without a worry. If you’re staying at the Sheraton, I can’t recommend renting loungers and an umbrella enough, and be sure to ask for Louis. He truly made our beach day unforgettable! ⸻ Would you like me to make it short and casual (like a Google review) or longer and more detailed (like a TripAdvisor or Yelp review)?

    Sep 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing place with excellent service

    I sent my son to Sheraton Maui with his girlfriend for his birthday. King bed with private lanai; beautiful, clean, and safe. They landed early so I purchased guaranteed early check in via website. I booked them a nice ride through Carey so a chauffeur was waiting at the airport; also wonderful! The Sheraton resort is full of activity options for a fun time! You can also arrange a private oceanfront cabana for dinner with personalized menus and of course they honored my birthday request with delight! My son commented that the food is delicious. The website is easy to navigate with so many options from spa amenities to lei making classes. Concierge can also send gifts to the room. I was also so pleased to support tourism in Lahaina after the fire devastation. Things are bouncing back and the people are so lovely! Complete joy!

    Sep 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Marriott Property in Maui!

    Beautiful beach front location with awesome views! You can snorkel right at the property at Blackrock. Lots of fish, etc. Centrally located where you can walk to Whaler’s Village for shops, restaurants etc. The other way you can walk down to Duke’s for lunch or dinner. Resort fee and valet parking are pricey so be aware.

    Aug 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceeded our expectations in every aspect!

    As a seasoned travelers, my husband recently retired from flying with Delta Airlines. I was thoroughly impressed with this hotel and eager to return. Everything—from the room and the hotel's location to the food, pools, boardwalk, and customer service—deserved five stars. Whether you're single, a couple, or with family, don't hesitate to book this hotel. Five Stars!

    Aug 25, 2025
Hotel Advisories
  • AdvisoryThe following fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $30 + 17.416% tax per room, per night This fee is subject to change. The hotel can provide current inclusions when you check-in.
  • AdvisoryPrices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
  • AdvisoryA minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
  • AdvisoryA minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    Resort Charge inclusions will be as follows:

    •Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina

    •Welcome shell lei

    •Enhanced Wi-Fi access

    •Wellness offerings

    •Cultural activities 

    •Daily Go-Pro rental

    •Daily use of tennis and pickleball courts and equipment

    •Hawaiian tote bag

    •2 Refillable water bottles for use at the resort’s complimentary filtered water stations

    •Fitness center

    •Raw Elements reef-safe sunscreen dispensers throughout the resort

    * Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula

    Punch drinks at The Sandbar lobby bar.

    For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the

    Resort Charge inclusions will be as follows:

    -Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)

    -Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)

    -Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)

    -Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:

    Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic

    Lahaina Lown

    -Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)

    -Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)

    -Welcome Shell Lei

    -Use of two adult pool floats daily

    -Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests

  • Pet Policy : Pets Not Allowed

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