Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1980
Last Renovation: 2016
Accessible rooms: 4
Floors: 13
Total rooms: 473

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel does not accept spring break groups.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

Pet Policy Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8545 reviews
  • 5.0 star tripadvisor rating
    Unforgettable

    it’s a very good experience, i recommend it a lot, it’s a familiar experience but you can come with your friends or couple, either way it’s awesome, you get a lot of fun and really creative activities i would definitely recommend it. I’m very happy with this mariana rene and jimena the best team ever!!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Pamela rocks!!

    We always enjoy our stays at the Sheraton Buganvilias vacation Club. One of the reasons is the Hostess at the Villita, Pamela!! She is always friendly and smiling!! We have built a 'friend' relationship with her. She takes the time to work on Spanish with my husband, it has become a source of fun and banter for us.

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    Fantastic service and entertainment

    We enjoyed the pool side service of Isabel and the activities run by Mariana. Both were exceptionally friendly and knowledgeable. We did not like the rocky beach and then seeing warning signs about Red Sea urchins being dangerous. No one from the hotel was spotted in the water. Disappointing as we are a family that loves the ocean.

    Jun 06, 2024
  • 1.0 star tripadvisor rating
    Lock up your valuables!!

    Very disappointing experience overall, especially with the lack of concern shown by the staff when we reported cash was taken from our room. As a 40 year travel veteran who works in the travel hospitality industry, this was the first time we had ever encountered pilfering from the hotel. Sadly this put a damper on the entire visit. I booked this hotel for an offsite management meeting. We hold these quarterly and needless to say, we will not return to this property again. To any travellers planning to stay here - ensure you lock valuables in the in room safe.

    Jun 05, 2024
  • 1.0 star tripadvisor rating
    Terrible.

    Truly awful experience. Currently staying on the RCI side and there’s constant construction going on in the building which I understand the need for renovations but due to where it’s located it isn’t allowing my pregnant wife to sleep. When enquired about a simple room change somewhere else in the hotel due to the noise they told us they refused a change unless we sat through another RCI presentation. Absolutely horrible place and service. As manipulative and dirty as it comes. Not allowing a pregnant woman to change rooms without sitting through another stupid presentation. Never coming back.

    May 31, 2024