Hotel Promotions
$50 Spa Credit
Terms and Conditions

Valid for up 50 minutes spa services. Applicable per room, per stay, not redeemable for cash.
Applicable Dates:
Booking Dates: 12 Sep 2025 to 02 Oct 2025
Travel Dates: 12 Sep 2025 to 19 Dec 2025;01 Jan 2026 to 31 Jan 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Children Stay Free.
Terms and Conditions

Two children up to age 12 stays free when sharing the room with 2 adults.  

Additional Information. Juniors ages 13-17 will pay junior rates.
Applicable Dates:
Booking Dates: 12 Sep 2025 to 02 Oct 2025
Travel Dates: 12 Sep 2025 to 19 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Booking Bonus
Guests celebrating their honeymoon with us will receive:

*  One bottle of wine in room upon arrival (brand at hotel discretion)
*  Fruit basket in room upon arrival
*  20% discount at spa and beauty salon

To receive this offer, just enter ""HONEY"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Applicable Dates:
Booking Dates: 10 Jun 2021 to 20 Dec 2026
Travel Dates: 20 Dec 2021 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Welcome drink at arrival.

* International buffet and a la carte menu – breakfast, lunch & dinner.

* Unlimited dinners at the a la carte specialty restaurants. Reservation is required, dress code applies.

* Domestic and international beverages by the house from 11:00 a.m. to 01:00 a.m. at the Hotel restaurants and bars (all beverages are by the glass, one per time. According to restaurants & bars schedule).

* Mexican Fiesta every Thursday (when weather permitting).

* Sunday Champagne Brunch with live Mariachi and Marimba music.

* 24 hrs Room Service (Room service accompanied of food & non-alcoholic drinks per service.)

*  Free wireless WiFi at Rooms, Lobby and pool area up to 5MB**

* Beach and pool waiter service.

* Day and night activities; entertainment for kids and adults according to a weekly program.

* Free access to Sheratoons Kids Club (Xbox’s and Wii are available) and Mini Disco for children ages 5 - 12.

* Safety deposit box with space for laptop

* All taxes and gratuities included.

Important Information:  Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 01 Jul 2024 to 20 Dec 2026
Travel Dates: 20 Dec 2024 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars

    - Embarcadero Gastro Bar 

    - Pool Bar La Palapa 

    - Pool Bar La Carreta 

    - Lobby Bar

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • Various Restaurants

    Reservations are required, and a dress code applies.

     - La Villita Restaurant – International buffet and à la carte menu (Breakfast, Lunch & Dinner)

    - Gaviotas Restaurant – Mexican Gourmet (Dinner à la carte, 12 years and older only)

    - Trattoria Al Fresco – Italian (Dinner à la carte)

    - IL Pescatore – Sea Side Grill (Dinner à la carte)

    - La Pergola – Snacks (À la carte)

    - Pizzería Alfresco – Pizzas (À la carte)

    - Punta Sal – Seafood & Steak

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pets allowed†
  • Pool
  • Restaurant†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Sheraton Buganvilias Resort & Convention Center is a gem among Puerto Vallarta’s wedding sites, providing elegance, exclusivity, privacy — whether a large affair or an intimate wedding, you can count on our experience and personalized planning. Host your special day on our charming heart shaped garden overlooking the romantic Banderas Bay. Dance the night away under the stars and mingle with your guests in our award winning gardens, where palm-tree pathways encircle gently lapping pools and waterfalls.

    Please contact the hotel directly for specific questions regarding pricing and availability.

† Fees may apply

On-Site Recreation
  • Children's program, onsite
    Open year round from 10am to 6pm. Available for children 5 to 12 to come and go during hours of operation. Parents must register the kids and must stay on-site.  A Mini Disco is available for children twice a week in the afternoon (subject to hotel occupancy). 
  • Direct access to a beach
  • Fitness center on-site
    At Sheraton Fitness Center, we make staying fit easy and enjoyable, even while traveling. Our top of the line gym equipment and adherence to quality standards ensure a premium experience. We understand that exercise and travel go hand in hand, which is why we have designed our fitness program to help you achieve your wellness goals. Focused on four key areas, Mindset, Movement, and Recovery, our approach supports your overall health and well-being.
     
    In addition to the gym, stay active on our four tennis courts (fees may apply) offering you even more options to maintain your fitness routine while on the go.
  • Hot tub
    1 Outdoor Hot Tub
  • Non-Motorized Water Sports †
    Arranged with concierge; available from independent providers.
  • Outdoor pool
  • Pool
    There are 2 huge beautiful pools on site with swim up bars.  One has an open jaccuzi and waterfalls and is a quiet pool. The other offers pool activities. Both pools are heated.
  • Spa †
    The best exclusive Spa experience in town, rejuvenate your senses at our Private Label Spa Maiavé, featuring a hydrotherapy circuit designed to leave you feeling refreshed and revitalized. Fees May apply. 
  • Tennis court †
    There are 4 lit tennis courts onsite.
Off-Site Recreation
  • Gambling †
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Dynamic entertainment: From themed nights to beach and pool volleyball, ping pong tournaments, and a vibrant Kids Club offering Mini Disco, Games, and Movies, there's always something exciting happening for guests of all ages. Delight in the vibrant culture of Mexico with our signature Mexican Party and Sunday Brunch, featuring unlimited mimosas, live mariachi music, marimba performances, and more all included in our All-Inclusive Plan, ensuring unforgettable memories without any extra charges.
Off-Site Attraction
  • Art Galleries and shopping
  • The famous boardwalk "El Malecón"
  • The main Church, Our Lady of Guadalupe Parish
  • The main square and City Hall
  • Other Local Attractions
    Extreme sports have become an increasingly popular part of more and more vacations. From bungee jumping to tumultuous hiking through the Sierra Madre Mountains, Puerto Vallarta offers some of the most exciting 'extreme sports' activities in the entire world. Mexico's hideaway is more than just sun, sand and beaches-adventure-seekers can see just how much fun 'getting wild on PV' can actually be.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8997 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing customer service

    We had such an amazing experience overall! The food was delicious, staff was amazing and everyone was so friendly. We wanted to highlight the staff at Il Pescatori, our servers and the manager were all so great, we ate there twice!

    Aug 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic amenities.

    Sweet property with great service Big waterfall pool and activities. Club lounge views were amazing plus Ernesto service first. Excellent sunset from up there last night. Rec team and activies lead by Mariana and Ernesto pictued during a wine tasting. Awesome work by everyone.

    Aug 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Subpar Bonvoy Property due to unhelpful and rude staff members

    Currently at the hotel. My girlfriend and I are both airline Captains who dedicate themselves to travel and enjoyment of all types of hotels across the world during our own time. We are both Mexico natives and know the ins and outs of traveling to all types of resorts within our country. The attitude and service provided to us throughout our stay at Sheraton Buganvilias was below average. The front desk staff and tour staff were rude to my girlfriend and when she requested information cancellation for a tour we had booked directly with the hotel staff. Erick Becerra the manager on duty for tour bookings was reluctant to show any help as well as rude towards us when we asked for help. There was absolutely zero empathy from his part regarding our needs and request. The front desk staff only turned a blind eye to our pleads for help when we raised the issue to them. Not at any moment was I allowed to talk to a supervisor regarding the issue. I never do hotel reviews but this was the last straw as I cannot sit idly by and be disrespected along with my girlfriend this way. We are both tourism professionals and have over 30 years of cumulative experience providing safe transport and tourism services in our careers. Also as a Bonvoy platinum member, I had never been treated in such a rude manner in a Bonvoy hotel property before. If you’re ever here, don’t think for a second the staff will help you as well as never even consider booking tours with their staff. They’re as useless as a football bat and have no willingness to help with your needs once you have relinquished your money to them. Don’t fall for their tour traps which are essentially a scam with no flexibility. May want to look into agencies directly who provide clear contracts and cancellation policies. On the good side the restaurants were very good. Their staff was friendly and ready to help at any moment. Food was definitely worth every penny and earns a top rating in our book.

    Aug 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic beachfront hotel!

    Despite it's age, this resort is incredibly clean and the staff is unbelievably helpful. As an older hotel, the room, bath and closet sizes are very spacious. It's great to be on the beach, have a Starbucks downstairs, and have guys at the entrance willing to help with luggage, directions, calling an Uber, etc. The pools are HUGE including swim up bars. For a quieter pool, go to the smaller one next to the timeshare units -- both pools have food and beverage service. The cost of this hotel is a great value! We will be back!

    Aug 17, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing

    Our experience was very good, all team members are very nice and friendly. Good food, relaxing place. Is a nice place to come with family and friends. Nice Pool games.

    Aug 07, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel does not accept spring break groups.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

  • Pet Policy : Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

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