Located on the north coast of the Dominican Republic, Senator Puerto Plata is set on a glorious 1-km stretch of golden beach surrounded by exotic nature. 
Sitting right on a coral beach and boasting breathtaking mountain views and a 45,000-m2 tropical garden, Senator Puerto Plata Spa Resort is the perfect place to enjoy a Premium All Inclusive vacation experience. This adult oriented resort combines luxury and sophistication. Its rooms are equipped with all the comforts needed for a perfect stay. It also features large pools with jacuzzis and extensive gardens, making it the perfect paradise to relax and enjoy unforgettable moments. The hotel also offers a wide range of culinary experiences: 1 buffet restaurant, 3 specialty restaurants, 1 pizzeria, 1 ice cream & crepe shop, 1 coffee shop and 3 bars. Guests will also be able to enjoy one more experience with extra charge: "Cigar & Rum Bar". Senator Puerto Plata offers free Wi-Fi throughout the resort and the possibility of practicing many activities (certified diving center, excursions and water sports). Additionally, the resort will have a Senzia Spa & Wellness center (1,000 m2) which boasts hydrotherapy circuits with Jacuzzis, pebble pool, fruit pools, hot & cold pools, sauna, relax room and an exclusive variety of massage therapies for individuals and couples. 

General facilities:
-Access to Playabachata Spa Resort.
-Tropical Avenue: It is a modern avenue full of shopping areas, elegant restaurants and bars to enjoy international cuisine and live music.

Premium All Inclusive 
- All meals, snacks and domestic alcoholic and non-alcoholic drinks at the bars and restaurants of the resort included in the A.I. option. 
- Snacks and drinks 24 hours a day. - Complimentary minibar (stocked daily).

Location

Bahia De Maimon, Puerto Plata, 57000, Dominican Republic
Internacional Gregorio Luperon Airport : 15 miles
Cibao International Airport (Santiago de los Cabal : 65 miles

Property Information

Year Built: 1996
Last Renovation: 2018
Total rooms: 567

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2700 reviews
  • 5.0 star tripadvisor rating
    Holiday

    An excellent fun vacation. Lots of games Good amazing. And entertainment is hilarious. People r so happy and fun. Thank u to Dora Looking forward to coming back!!🏖️🏖️🏖️🏖️🏖️🌊☀️🌤️🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌴🌳🌳🌳☘️☘️🌴🌴🏖️🏖️🏖️🏖️🏖️🏖️

    Jul 21, 2024
  • 3.0 star tripadvisor rating
    Terrible customer service at the Senator.

    My family and I spent 4 days at the Senator from the 4-8th. We were a party of 10 under 3 different reservations. I have been to all-inclusive resorts all over the Caribbean and Mexico, so I expect customer service that is uniform all over these types of resorts. Upon arrival, we were not greeted with any welcome drinks or water. Check-in was smooth but our rooms were not ready which we knew would be the case. I immediately went to the area to make dinner reservations and was met with the first obstacle of the trip. They only have three restaurants and I was told since we are only there for 4 days we are only entitled to 1 reservation. This has never been the case anywhere I have been, resorts do their best to try to get you into every single one of their specialty restaurants. The Senator was so exclusive with their Steakhouse and essentially refused to give us a reservation while we were there. We went several times and tried and spoke to several different people and no matter what, they would not accommodate even a party of 2. The funny thing is every time we walked by the steak house the tables were always empty. My husband went in to speak to the wait staff there and they refused to sit us without reservations but could not speak for why all the tables were empty. We did eat at the Italian and Japanese restaurants and the food was inconsistent. Some things were tasty but desserts were bad. The fried ice cream at the Japanese restaurant was not even ice cream it was a ball of some kind of dough fried in some more dough. Thankfully, they have an ice cream shop that is open until 11 every day and you can have dessert. The buffet was fine, we always found something to eat. We are Dominican and Ecuadorian so the abundance of Latin food that was served was fine for us but I could see how it could be a problem for their guests of other ethnicities. The rooms are very outdated. Our AC worked fine thankfully since Puerto Plata is so hot and humid. The beds were comfortable but our rooms had no soap or shampoo. I asked several times for it to be replenished and eventually had to pay $10 at the gift shop to buy shampoo and conditioner. The fridge was filled daily with bottled water and soda, no Presidente, which in my experience in DR was always available in the fridge. The rooms were cleaned well daily. and WiFi was fine. However, all the outlets were oddly shaped and required adapters that we had to get from the front desk or else we could not charge our phones. The front desk did not charge us for the adapter but they charged my sister-in-law $3. As far as customer service goes this is where the Senator loses all its points. There is no staff around the pool or the beach taking drink or food orders. Again, this is standard practice at an all-inclusive resort. If you are at the beach for the morning (and why wouldn't you be, the beach is gorgeous) you are completely on your own for beverages. You have to walk back to the pool bar to get a beverage or be prepared with your own Stanley or hydroflask, which thankfully we were. We filled one with water and the other with beer. I have never been to a resort where there is no staff available for guests. At the bars, the bartenders were okay, not very personable, or social which is fine. We took care of them anyway before we left. The entertainment team was great! My husband won several competitions and did some karaoke and they called him Bad Bunny all week, which was cute. The foam party was a lot of fun and lasted a lot longer than other foam parties I have been to. We had a good time because we can have a good time wherever we go but that does not take away from the fact that the Senator simply does not meet the standard of customer service that is required of an all-inclusive resort. My husband is from Santiago and going to Puerto Plata is such an easy trip to take but we will not be going back to the Senator.

    Jul 20, 2024
  • 5.0 star tripadvisor rating
    Best resort ever!!!

    I love the entertainment team so much!! Baby, Dora, Skinny, Speedy, Monkey Black, Shampoo, Mosquito are all so kind. Love dancing with them!!! I also love the workers at the sushi restaurant especially Angel he’s very kind and love the food! The beach, the pool and the rooms are super nice and everything is really clean. Everyone is really friendly. The parties at night are so fun and the activities during the day are also very entertaining. Love playing the games or just learning how to dance. Great experience, it’s my second year here and I’m so glad I came back.

    Jul 19, 2024
  • 4.0 star tripadvisor rating
    Good overall!

    Overall we had a good experience at this resort. Negatives: The first day was rough. We booked 3 rooms, 1 had no wifi and another had no air condition. It took a while to get this sorted out. No one helped us with our bags up the stairs to our room. 2 out of 3 rooms did not have a working phone for the whole week. Restaurants had no air condition or it was very low. Not the best feeling to be hot inside with no air flow. Room cleaning was not the greatest. Towels and minibar were always replenished but floors were not swept and I had at least 8-10 mosquitoes in my room every day. Shower drain clogged / water wouldn't drain down while showering. I asked front desk to fix it 4 times and they never sent anyone. Positives: Food was good. Embers Steakhouse was delicious! Cleaning & minibar staff were always warm & friendly. Julio in the snack bar and Monkey in entertainment made this trip very enjoyable. Always smiling and very friendly. GIVE THEM A RAISE!! :) Beach was nice, there were always chairs available.

    Jul 18, 2024
  • 5.0 star tripadvisor rating
    Excitement filled!

    The entertainment team brings the excitement every time they're around. Skinny, Monkey, Shampoo, Speedy and Dora always bring up the vibe whenever they're around. Plus the games they bring out and facilitate are always the most fun. Can't wait for my next trip.

    Jul 15, 2024