At the foot of a coral beach, with stunning mountain views and surrounded by a 45,000 m2 tropical garden, Senator Puerto Plata Spa Resort is the ideal place to enjoy a vacation experience in the best All Inclusive Premium style, oriented to adults, where children and adults coexist in a sophisticated environment of luxury.
The resort offer all the comforts to guarantee a perfect stay. In its facilities you will find beautiful experience pools with hot tub areas, solarium terrace equipped with umbrellas and lounge chairs, sports facilities and extensive gardens.
The hotel also has different Food & Beverage Locations, Including 1 Buffet with International and National Options with Show Cooking Stations; 3 A La Carte Restaurants open for dinner service and 7 snack Bars. From these different experiences, 3 of them has Extra Charge as they are not included in the All Inclusive Program.
Due to the high-end All-Inclusive system, you can enjoy meals, snacks and national and international drinks with and without alcohol in all of them Premium level.
- Snacks and drinks 24 hours a day.
LocationBahia De Maimon, Puerto Plata, 57000, Dominican Republic
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating992 reviews
An amazing experience!
An all around amazing experience! The room was spacious and clean, the food was amazing (especially Embers, you definitely don't want to miss out), and the location is fantastic. The hotel staff were also extremely receptive and accommodating to our requests, too. In particular, Alexandre who works at Mokka is the friendliest and funniest barista I've met, he made sure that my friends and I always had a great laugh. Would definitely recommend Senator Puerto Plata and am considering coming back soon!
Just got back from a week at Senator Spa & Resort and had the best time. We went to 2 of the 3 ala carte restaurants and the food was awesome. The buffet was great as well. The pool area was kept very clean, lots of loungers around, get down early to reserve them. Check in and out very fast, room was very clean and modern. All the staff were great, very pleasant and friendly.
0 stars is more accurate
I wish we could give this place 0 stars. Worst vacation I have ever been on. The staff are absolutely hostile in every interaction (with the exception of the women cleaning the resort who are SO kind), the beach is not usable so many rocks (literally cut my leg on the rocks when walking in the shallow area), but most of all garbage, and lastly the rooms are horrifying. You have to pay extra for a room that doesn't make your clothes smell. 1. The staff - Having been to a number of all inclusives I have never experienced the apathetic and unfriendly service we did here. We are no strangers to the need to tip and did so diligently, however, we were met with rude comments and sometimes a total lack of service. - For example, at the coffee shop, Mokka, we asked for two Spanish coffees and when we received them we tipped the young man who prepared them and said thank you, his response "Okay see you never". What kind of rude response is that? Completely and totally unacceptable. - Next, we wanted to speak to management because, unfortunately, that response was one of many. When we described the awful service we had been receiving she brushed us off and simply said okay thanks and hung up the phone. -We also tried calling for room service TWICE and were hung up on TWICE. I have too many more examples that would take a novel to share, but essentially every interaction was met with hostility. 2. The garbage (cannot use the beach) - The beach is literally unenjoyable. - There is such a depressing amount of garbage on the beach and in the water that went we tried swimming we often ran into garbage. Also, the beach is never cleaned so the garbage that washes up simply stays there until the tide takes it back out. - What a disrespect to mother nature as well - we as guests, actually ended up picking up some garbage. 3. The amenities - We continuously asked for more water in our room and never got any - There is no 'mini bar' in the room, it's just a bottle of rum - You cannot use any of the water amenities because the beach and water is so gross to swim in
The Best hotel
I am in the best hotel on the north coast, senator puerto plata spa and resort service number 1, resepcion, bars, kitchen, rooms very clean always, everything clean the crystalline pool, the excellent food, the senator animation is the best # 1 many activities in the pool in the morning and in the afternoon and at night some spectacular shows and very professional live music, the mosquito kept us always informed of everything, the best mosquito a great entertain we coming soon
Jonathan the concierge was very helpful and friendly! We had great service and the beach was great! Lots of things for the kids to do and the night life was very fun. Definitely would come back to the resort!!