What We Love
- Make the best day of your life even better with outstanding wedding/honeymoon packages.
- 24-hour room service will put a dazzling array of amenities and luxuries at your fingertips.
- Create lasting memories with friends and family at any one of the countless shows and performances taking place on a daily basis.
Things to Know
- It's only a 25 minute ride from the airport.
- Upgrading to the Preferred Club will give you exclusive access to upgraded rooms, afternoon hot and cold hors d'oeuvres and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Montego Bay has captured the imagination of travelers from around the world. Now, you can experience the thrill and magic of this unique destination while indulging in an uncompromising, luxury resort experience.
When it comes to all-inclusive Jamaica resorts, Secrets Wild Orchid sits comfortably at the top of the list. With unbelievable onsite amenities including a diverse selection of gourmet restaurants, onsite fitness center and lavish spa, there's nothing stopping you from crafting the vacation of your dreams during your time here.
This resort has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®.
Here's a snapshot of what you get:
- Unlimited gourmet A la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too.)
- Daily refreshed, complimentary mini-bar. You'll never be parched.
- Nightly entertainment - weekly theme parties by the pool. Get ready!
- Pool and beach wait service.
- No wristbands.
- No gratuities, unless you are so moved.
- Sip, Savor & See lets you nosh/party at the neighboring resorts.
- Free Wi-Fi with the Unlimited Connectivity mobile app that lets you stay connected to friends and family.
Get MORE perks from your getaway to Secrets Wild Orchid. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- Assorted seasonal fruit platter
- 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include all Preferred Club rooms.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8675 reviews
Secrets Wild Orchids
Beware !!! I was scheduled to go to secrets wild orchids and had to cancel. Unlimited Vacation club has refused credit me card with the refund of $2700 I paid . I have filed a complaint with Chase Visa. They have also refused to issue my refund for the Secrets Cabos trip. which was scheduled for May 15. Please help
This was our 4th visit to Secrets Wild Orchid and it has yet to disappoint. I had won the Secrets Got Talent on our trip back in November, so we cashed in our free nights and came back before heading to another resort, which we already had booked out. It is always good to feel like we are coming home again, and to be recognized by some of the outstanding staff. Hopeton and Jamal are always happy to see us, and we make sure to stop by every day when we are out walking around to chat with them. Plus, Kedisha over at the Barracuda bar knows what we want to drink before we even order it. The Wild Orchid really does feel like a second home to us. Being return guests, we are always given Black Cards that get us Preferred-Access so we are able to enjoy all areas of the resort. Yes they have some minor deficiencies, but every single resort that you will ever go to has their things too. My major letdown has been the removal of the soft-serve ice cream machine next to the Aroma Cafe' . If I could make one request, it would be for it to return. We ended up staying in an Oceanview Room this time, and not our normal Oceanview room, which just meant we faced the Preferred building and the World cafe, which was no huge deal to us. But, we certainly prefer our normal room that overlooks the main pool area. We are already scheduled to return in November again to visit our 2nd home and see our extended family.
We received excellent services by Tajai, Shellie, and Mathew. We received a nice room and good service. The city is safe and close for me to walk. The boat ride was nice through secrets. The jamaican food was good but maybe the others may been lacking somewhat. The breakfast was near the end best they had.
Like a Ramada Inn
Went here for New Years 2020, first time at an all-inclusive. I am used to high end hotels—this is not one. Pool service is very hard to get, food is like the Red Lobster. Worst wine I’ve ever had. Spa was actually quite lovely. Rooms are ok. If you’re a Wynn/Encore traveler in Las Vegas, this is more of an MGM experience.
Below average service
I am a UVC member and experienced my first below average service at the Secrets brand resorts. There was a lot of confusion on the Love package I bought prior to what the resort was providing for our anniversary. They did resolve many issues but it was after I had to complain about something not correct. We were assigned a VIP concierge but unfortunately we never met or she was gone for the day. I hope other members do not experience that because many of our issues probably would have been resolved so that we could enjoy my anniversary with my wife. Also....a tip for management which was never around.....you should always be available at the resort. A lot of your employees in the concierge and front desk seemed very unexperienced with hospitality and customer service. I would invest in more training since many are coming from high school. But I do want to give KUDOS to the bell boys/men, they consistently provided great customer service and most of the time went out of there way.