What We Love
- The resort itself is an architectural feat - there's something chic and stylish around every corner.
- Ample suites with private terraces or balconies that have soul-stirring views of Banderas Bay.
- Indulge mind and body with hydrotherapy, indigenous treatments, an invigorating acupressure shower and more at the onsite spa.
Things to Know
- The resort is only 30 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- This resort is open exclusively to adult guests.
Resort Details
- Barefoot Grill
Snacks served pool side
- Bordeaux
French Cuisine
- Churro and Ice Cream restaurant
- Coco Café
24-hour dining
- Market Cafe
Buffet-style international cuisine
- Oceana
Fresh gourmet seafood
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- The Bay Café
Signature coffee shop serving fresh made coffee and pastries
- Various Lounges/Bars
- Manatees
- Preferred Club Bar
- Rendezvous
- Showtime
- Sugar Reef
- Sweet Bites
- Gohan Sushi Bar
- Smoothie Bar
- All-inclusive meal plan
- Beauty shop/salon†
- Business center†
- COVID test onsite
- Currency exchange†
- Laundry/Valet service†
- Medical Facilities Service,Offsite†
- Pets allowed†
- Shops and commercial services,Offsite†
- Spa†
- All-inclusive meal plan
- Beauty shop/salon†
- Business center†
- COVID test onsite
- Currency exchange†
- Laundry/Valet service†
- Medical Facilities Service, Offsite†
- Pets allowed†
- Shops and commercial services, Offsite†
- Spa†
- Tour/sightseeing desk†
- Wireless internet connection in public areas
- Meeting/Board Rooms†
- Wedding, honeymoon and spa packages
Wedding gazebo
† Fees may apply
- Fitness center on-siteThe state-of-the-art fitness center provides a full range of cardio-conditioning equipment including free weights, treadmills, lifecycles, stair climbers, cross trainers, ellipticals and fitness accessories.
- Spa †
SECRETS SPA BY PEVONIA®
For those seeking a sanctuary for the senses, the world-class spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and pampering treatments creating a refreshing, invigorating and peaceful experience.Indulge in your choice of soothing, relaxing and comfort-driven treatments, including:
- Soothing hydrotherapy and relaxing treatments
- Saunas
- Steam rooms- Private showers
- Massages
- Facials- Manicures
- Pedicures
- Full-service beauty salon - Volleyball
- Water activities †
- Aqua-aerobics
- Water trampoline
- Kayak
- Non-motorized water sports
- Water polo
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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We loved this place
This was our first time in Mexico and we were recommended this resort and it did not disappoint. Everything was fantastic from the service to the amenities. We did Yoga, We used the Paddle Boards we went on a catamaran. Jaime helped us with the beach activities and was very helpful. We loved Veronica and Jorge on the entertainment crew at the pool!
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Amazing people amazing experiences
Jose Becerra y Carlos Miranda Made a trip here amazing. They assisted us navigating our days and dinners at night. Also prepared transportation to and from hotel and answered any simple questions we had during our 1 week stay during the 4th of July week. Highly recommend!
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Friendliest of staff members, very clean and very good food.
Place was extremely nice. Right out of the taxi the first day we were greeted with a tasty drink and shown where to go. Our concierge Jose Becerra was very helpful and friendly, he texted us usually once a day just making sure we had everything we needed. And of course whenever we saw him he asked us how everything was. The only downside was this was their slow season so there was unexpected construction going on, on their secrets side, but we had access to the dreams side as well. Best entertainment staff as well! We would love to come back.
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Not great, not terrible
Positives: The food and drinks were great; I'd say this was the best part of our experience. We were also very satisfied with our room, particularly the air conditioning. The staff was lovely and very helpful. Negatives: Upon our arrival to the resort right after we checked in, we were aggressively sold the VIP package, which we had no interest in. This soured our initial experience. If you are approached by the VIP staff when you check in, I recommend you politely decline sitting down with them. The music at the pools was far too loud and obnoxious. We felt there was no way to relax because the music was so invasive. This would have been fine if there was a quiet pool to retreat to, but there was nothing like this. On our third day, we received a notification that the main pool would be under construction. When we went down to the pool the following day, the secondary pool was overcrowded due to the main pool being shut down. The combination of the loud music and the sound of construction was overwhelming. The primary purpose of our vacation was to relax and unwind at the pool, but this felt impossible. Unfortunately, the negatives outweighed the positives for us.
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Misleading Booking – Nonstop Construction Noise
We stayed at Secrets Puerto Vallarta over July 4th weekend and were shocked to find the resort under heavy construction, including two main pools and the wet bar. There was nonstop drilling all day, every day, with no warning at booking. We came for a relaxing, adults-only vacation but were told to go to the family-friendly Dreams resort next door to escape the noise, which didn’t help. Totally ruined the trip. This was not the experience we paid for, and the lack of transparency is unacceptable. Wouldn’t recommend unless you can somehow be sure construction is done.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryStarting July 1 the main pool and hot tub will undergo renovations, including tile and deck updates. Phase one (until July 20) may involve noise and minor dust, while phase two (July 21–August 28) will have intermittent noise. Temporary walls and work hours (10:00 AM–7:00 PM) will minimize disruptions. The entertainment pool will remain open, with extra lounge chairs available. All poolside activities will relocate there for guest enjoyment. We appreciate your patience during this upgrade.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.