What We Love
- Take much-needed time to yourself and unwind at the onsite Spa, featuring seaweed wraps, Swedish massages and more.
- Keep your exercise routine in motion using the resort's popular fitness center.
- Build new memories with friends and loves one at any one several unique events and activities taking place here.
Things to Know
- The resort is located only 15 minutes away from the airport.
- You can upgrade to the Preferred Club, where you will receive priority access to upgraded rooms, an exclusive, private pool, gourmet desserts/fine liquors and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Travelers around the world know that Cancun is an absolute must-visit destination. Featuring gorgeous local scenery, vibrant culture and fabulous attractions, there is truly "something for everyone" here.
At Secrets The Vine Cancun, you will come to understand why this particular all-inclusive Cancun resort has gained such a fabulous reputation. Featuring a kaleidoscopic array of dining options, exercise facilities, on-site activities and more, The Vine empowers you to craft your own perfect vacation on your own terms.
This resort has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits - the sunsets over the Caribbean and Laguna Nichupte are soul-riveting. There's a name for all this awesome - Unlimited-Luxury®.
Here's a snapshot of what you get:
- Unlimited gourmet A la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits
- Daily refreshed, complimentary minibar
- Nightly entertainment
- Pool and beach wait service
- The Sip, Savor & See program lets you to wine/dine at sister properties
- Free Wi-Fi and free international calling with the Unlimited Connectivity mobile app
Get MORE perks from your getaway to Secrets The Vine. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- 20-minute Fish Therapy Session
- 25% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include the Preferred Club Honeymoon Suite Ocean View, Honeymoon Suite Ocean Front, Preferred Club Honeymoon Suite Ocean Front, Master Suite Ocean View, Preferred Club Master Suite Ocean, Master Suite Ocean Front and Preferred Club Master Suite Ocean Front.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13443 reviews
Overall We thoroughly enjoyed our whole experience. The hotel is super clean, the staff continually sanitizes everything, and all staff wears masks. The spacing of seating in the eating areas promoted social distancing. Hand sanitizer is available everywhere. Check-in/out was quick and efficient. We have been to several Secrets, and it is hard to compare as they are all so unique. The style of Secrets The Vine is similar to a hotel, so it has a smaller footprint than most other Secrets. I enjoyed this as I didn’t have to go out in the hot sun in my long pants as we went to dinner. Food The food was exceptional as we had great meals at every restaurant. We especially enjoyed dining at Nebbiolo and Blue Water. We ate Nebbiolo 4-5 nights during our 12-day stay and had terrific service from Miguel, Gabriel, Armando, Ricardo, and others. Although I can’t recall their names, the servers at Blue Water and Market Café were excellent and attentive. We dined at Olio and Sea Salt a few times; the food was okay but not exceptional. At Sea Salt, Isaac would always greet us with a warm smile and a pleasant hello. Entertainment Team We only interacted with Maria, and she was delightful. She would stop by and chat with us several times throughout the day. Pool The pools were all beautiful and well-staffed. Blanca treated us exceptionally well, and we did our best to sit in her area every day. Room The views and the breeze from our master suite were phenomenal. We undoubtedly spent more time in our room because of the wrap-around deck, the ocean views, and the warm sea breeze. Guillermina did a tremendous job keeping our room clean. Room service was wonderful, and we frequently ate on the deck. Preferred Club We stayed in a master suite, which provided us access to the preferred club. Samuel did a great job staffing preferred club and quickly offered up a shot of Don Julio or mescal. We didn’t use the preferred pool as it was a little too quiet, but we did dine at Olio a couple of times. Concierge Cesar, our concierge, was accommodating and sent daily texts upon his arrival and before leaving. He helped arrange many things for us, including securing a few bottles of wine that he put in our room on ice. The Vine Lounge All of the staff at The Vine Lounge were great. Braulio was quick to fill our glass and had several great suggestions for drinks. I wish I could recall the other two gentlemen that worked at the lounge as they, too, were excellent. We’ll be back to Secrets The Vine!
Secrets July 2020
we visited secrets with a group of 18 people, all couples. It was quiet and relaxing, this hotel is not a party spot but its beautiful and they are extremely clean. We got the preffered package and initially were bummed because we felt scam by it but blue water grill on the 12th floor made the price difference worth it. Abandoned hernandez and Jose perhaps were are waiters and they went above and beyond for us. The manager itheiel arzate was very mindful of our stay and was very attentive of our needs. The chef jose Torres and Jaime lopez made delicious cuisine for our group he prepare specialty dishes and the taste and decor of the plates was picture worth it.
Excellent and covid-19 safe conditions
Excellent hotel and restaurants, you forget about the World. The recommendation for dinner is Bluewater Grill, ask for Alejandro Hernández he is the best butler and all the food is really grea they will ensure you feel relaxed and really Good everyday
Great get away
Relaxing atmosphere in a beautiful all inclusive resort. The view from the 23rd floor was spectacular. The room was very comfortable and the cleanliness of the room was excellent. We enjoyed the daily service to the room and the turn down service every night! With the current health issues we felt the steps taken by management were exceptional in making sure everyone in the facility was afforded a healthy environment. Masks and face shields were seen on all employees and hand sanitizer stations were everywhere. Limiting 2 people to an elevator also instilled confidence in social distancing whenever possible. Our hats off the The Vine for a great resort and fabulous personnel. The breakfast staff, Julia, Marabella and Cesar were outstanding and the entertainment staff kept the atmosphere lively. And don't forget to have a sugar cookie...delicious!
Loved our whole experience. Hotel is super clean. Everthing is always being sanitized, all staff wear masks and the eating areas are set up for social distancing. Hand sanitizer everwhere. The food at this resort was the best of any all inclusive that we have stayed at. We have stayed at many including 2 other Secrets resorts. Staff are great. Cesar our waiter at the Market Cafe was outstanding. Once he knew we wanted Bloody Marys every morning he brought them to us without even asking us. He even remembered that one should be extra spicy. When we asked for some things that were not on the buffet he got them mmediately. An excellent waiter and always had a smile on his face. The preferred club was well worth the xtra money. The 12th floor pool and bar was fantastic. Fermin and Fernando were our waiters and were always quick to fill our glasses or get us some food. They had such pleasant personalities and couldn't do enough for you. The bartender ( can't remember his name) was great and made the best drinks in the resort. Leti, our butler was quite helpful with the few requests we made. Definitely will return to this resort.