What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10022 reviews-
Outstanding Staff
Just returned from 7 days at Secrets St. James, and I want to give a shout-out and a five-star rating to the amazing employees who made our trip so fun and entertaining! Gee Gee, part of the entertainment crew, always had a smile and a bubbling personality. Sashy, also part of the entertainment crew, worked hard to keep the daily activities organized and the guests happy, all while staying upbeat. Arlando, with his vibrant personality, always served drinks with a smile. Claudia, our pool towel and chair lady, ensured we were comfortable and happy every day. Carl, our waiter at El Patio, went above and beyond to satisfy our lively table of six and made my husband’s birthday celebration unforgettable. Shadea Jamieson, the concierge, ensured we were well taken care of. I contacted her before our trip regarding dietary issues, and she was accommodating and always willing to help. Thank you to everyone for making this an unforgettable vacation!
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So many fun activities and things to do
Love this girls trip! It was great to have time off of work with friend and our entertainment staff Sashy was AMAZING! She helped me find daily activities and make friends which was perfect for this trip. I'm more outgoing than my friends so having a friendly face around the property was great.
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We keep returning for a reason.
We really enjoy this resort, but what really keeps us coming back is the amazing scenery and the people/staff. There are so many people we look forward to seeing when we return that have seriously become our family. Specifically Kerry Ann, Ja'Maal, Everett, Cruze, Keshia, Natisha, Dowaine, Sashone, and Bryan to name a few. Actor Boy is such an asset to the entertainment team. His positive, upbeat, fun spirit is really great and makes you want to continue having fun. The atmosphere truly lets you embody relaxation and leaves you in awe with how beautiful it is. We have been coming since 2018, so the resort could use a few updates; even just something small like touching up the outside of the building with paint, but our rooms are always extremely nice, upkept, and the staff never slacks on providing towels, cleaning, stocking, and turn down service. One of the biggest things I love about this resort is that they LISTEN TO YOUR FEEDBACK! We came here in May and were asked about some suggestions, seeing we frequent the resort, and by the time we were back in November the suggestions we made were in full affect. Now THAT is true customer service. We will continue to come back!
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Lackluster and watered down drinks
This poor hotel needs a little TLC. It looks battered and worn, just like the poor staff working. Make sure you bring lots of cash because the staff only pays attention to you if you give them a lot of money in tips. At night there is 1 bar open so it takes 1 hour to get a drink, and we did find a lot of our drinks were watered down. I got a martini one night and it literally tasted 50% water. I don't think I was even able to get a buzz while I was there because the alcohol was so bad and watered won. The food was OK, but it does take 1-2 hours to get your food at the restaurants. We also could never eat inside of any of the restaurants because it smelled so moldy and like alcohol.
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5 days without room being cleaned
The staff as far as housekeeping goes is not helpful. we were there 5 days and the room was never cleaned. We called to front desk and house keeping 3 days in a row and no one ever came. We had to ask for fresh towels everyday. The rest of the staff as far as restaurants and pool and bars were fine
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50