What We Love
- You can take advantage of 24-hour room service throughout your stay.
- Cut loose and visit a variety of thrilling nightlife destinations only a short distance from the resort.
- Keep your fitness schedule intact with complete access to the onsite exercise center.
Things to Know
- The resort is only a short 30 minute trip from the airport.
- Upgrade to the Preferred Club, and gain access to enhanced rooms, a private pool, and exquisite desserts/fine liquors.
- A doctor is on call 24/7. You can rest assured that you will have access to the services you need throughout your trip.
Resort Details
- BarracudaRelax with a refreshing cocktail at our beachside and pool bar.
- Bluewater Grill | Dinner• Grilled specialties• Dress Code: Casual Elegance
- Bordeaux | Dinner• Enjoy gourmet à la carte French cuisine in an elegant atmosphere with wine cellar*• Bordeaux’s wine cellar offers a cozy, private elegant space available for special dinners and must be reserved in advance. Additional costs apply.• Air-conditioned• Adults only• Approximate seating capacity: 104• Dress Code: Formal
- Coco Café• Premium coffee & snacks in a casual and relaxed atmosphere.• Dress Code: Casual
- Drifters• Located in the Lazy river area.• Exclusive use for clients staying in the Preferred Club
- Eclipse Night Club• Chill out at this open-air disco & lounge accessible from the main plaza. A plunge pool on this terrace sets the tone with gorgeous views of the resort.
- El Patio | Dinner• El Patio is an invitation to set off on a Mexican journey to delectable delights; the restaurant features a contemporary cool atmosphere• Air-conditioned with outdoor seating available• Approximate seating capacity: 146• Dress Code: Casual Elegance
- FreshcoSwim-up bar located in the main pool.
- Fusion | Dinner• Asian cuisine featuring Teppanyaki tables in an elegant atmosphere• Dress Code: Casual Elegance
- Himitsu | Dinner• Fusion of a la carte Pan-Asian and Hibachi delicacies with spectacular ocean views• *Reservations are required for seating at Teppanyaki tables• Approximate seating capacity: 118• Dress Code: Casual Elegance
- La Riviera | Breakfast, Lunch & Dinner• A buffet-style restaurant serving a variety of local and international cuisine• Closed air-conditioned restaurant with outdoor seating available• Air-conditioned restaurant with outdoor seating available• Approximate seating capacity: 435• Dress Code: Casual Elegance required for dinner
- ManateesRelax with a refreshing cocktail in one of our Swim up bars.
- MarlinRelax with a refreshing cocktail at our beach bar.
- Oceana• Beachfront location with stunning ocean views• À la carte seafood specialties• Breakfast and lunch available for Preferred Club guests only• Approximate seating capacity: 270• Dress Code: CasualCasual Elegance required for dinner (dress shorts permitted for men)
- Oceana | Dinner• Variety of fresh grilled local and international seafood specialties served à la carte• Dress Code: Formal
- On A Roll• Located on the new Preferred Club Building and available for Preferred Club guests only• Burgers & Grill
- Portofino | Dinner• À la carte restaurant featuring the authentic flavors of Italian cuisine• Dress Code: Casual Elegance
- Preferred Club Bar• Located inside the Preferred Club lounge• Exclusive use for clients staying in the Preferred Club.
- Preferred Club Pool Bar• Swim up bar located in the Preferred Club infinity pool area• Exclusive use for clients staying in the Preferred Club
- RendezvousEnjoy the finest cocktails at our lobby bar.
- Seaside Grill | Breakfast, Lunch & Dinner• Located by the beach, this outdoor restaurant is open for breakfast and lunch• Preferred Club guests only for breakfast & lunch, open to all guests for dinner• Dress Code: Casual Elegance required for dinner
- ShowtimeMain plaza bar, next to the Theater.
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Secrets Royal Beach Punta Cana the chance toSip, Savor & See participating sister properties in the region. Enjoy dinner and live entertainment at neighboring sisterresorts, including complimentary cocktails, delicious cuisine at the restaurant of your choice, and the opportunity toexperience that evening’s entertainment.This experience is available at the following participating properties: Secrets Cap Cana Resort, Breathless Punta CanaResort & Spa, Dreams Dominicus La Romana, Dreams Macao Beach Punta Cana, Dreams Royal Beach Punta Cana,Dreams Onyx Punta Cana, Sunscape Coco Punta Cana, and Sunscape Dominicus La Romana.The Sip, Savor & See Dining Experience is only good for dinner at a qualifying sister resort. This is not a day pass. Guestsmust make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurantsthat are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4people are allowed per seating. Special restrictions may apply for Christmas and New Year’s Eve dinners and specialevents. Guests can utilize the facilities at the resort they are visiting from 6 p.m. to 1 a.m., including bars and theater.Note: Sip, Savor & See dining experiences may be limited due to private events or resort buyouts.
- Sugar ReefLocated in the wedding's plaza next to the main pool.
- Sundaez• Ice cream parolor• Chocolate and vanilla ice cream with flavoured topping• Popcorn machine• Cotton candy• Flavoured slushies, soft drinks and natural juices.• Different pastries and chocolates.• Candy type candies, lollipops.
- Tides Pool Side GrillDelicious burgers and hot dogs served beachside.
- World Café | Breakfast, Lunch & Dinner• Featuring a variety of local and international cuisine• Dress Code: Casual Elegance required for dinner
- Junior Suite Tropical View King Bed
Bedding: 1 King bed .
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Swim Up King Bed
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Junior Suite Private Pool with Double Beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Junior Suite Private Pool King Bed
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Preferred Club Jr Suite Private Pool Double Beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Preferred Club Junior Suite Partial Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Preferred Club Junior Suite Swim Up Double Beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Slippers
- TV
- Wireless internet connection
- Deal of the Day
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Slippers
- TV
- Wireless internet connection
- Preferred Club Master Suite Tropical View
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Preferred Club Master Suite Ocean Front
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Junior Suite Tropical ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Junior Suite Pool ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Junior Suite Partial Ocean ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Junior Suite Private PoolBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Preferred Club Junior Suite Tropical ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Preferred Club Junior Suite Pool ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Preferred Club Junior Suite Partial Ocean ViewBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Preferred Club Junior Suite Swim UpBedding : 1 King or 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits : 3 Total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Junior Suite King Bed
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total
- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double Bed
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Presidential SuiteBedding: King bed or 2 Double beds.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Run Of The House - Deal Of The DayBedding requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Jr. Suite Tropical View two double beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Jr. Suite Pool View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Jr. Suite Pool View two double beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Jr. Suite Partial Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Jr. Suite Partial Ocean View two double beds
Bedding: 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Tropical View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Tropical View 2 double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Pool View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Pool View 2 double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Jr. Suite Partial Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Jr Suite Partial Ocean View 2 bed
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Jr Suite Swim up King Bed
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Js Suite Swim Up Double Beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Js Suite Private Pool King Bed
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 2 adults
581 sq. ft. or 495 sq. ft - This room is located in a new section of the property with access to two private pools and all-new Preferred Club Lounge. Offers furnished terrace. Full bathroom and shower. Hydro-tubs available in the room. A living area with a sofa with direct access to a private pool from their terrace. These rooms are elegantly decorated with white marble floors and sophisticated style décor.
All Preferred Club suites offer additional amenities and services.
Additional Amenities: Preferred arrival experience including private check in and exclusive lounge.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Js Suite Private Pool Double Beds
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beauty shop/salon*
- Concierge desk
- COVID test onsite
- Doctor on call*
- Elevators
- Exercise gym*
- Laundry/Valet service*
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Beauty shop/salon*
- Concierge desk
- COVID test onsite
- Doctor on call*
- Elevators
- Exercise gym*
- Laundry/Valet service*
- Meeting rooms*
- Pool
- Poolside service
- Restaurant*
- Spa*
- Wireless internet connection in public areas
* Fees may apply
- Basketball court
- Beach
- Fitness center on-siteThe fitness center, spanning nearly 2,110 sq. ft., is fully-equipped with 2 treadmills, free weights and ellipticals.
- General *• Water Park
CASINOContemporary casino featuring slot machines available and table games such as Blackjack, Roulette and Poker.Additional charges apply. Access available for adult guests of Secrets Royal Beach and Dreams Royal Beach. - Pool *• 4 pools, including 2 large pools• 4 outdoor Hot tubs
For Preferred Club only (included in the pool count above):• 1 Infinity Pool with Swim up bar• 1 Infinity hot tub• Lazy River style pool - Spa *
- Tennis court *2 tennis courts (clay top)Pickleball court
- TheatreOutdoor theatre featuring live shows and nightly entertainment
- VolleyballBeach volleyball
- Water activities *
Water Sports
• Fishing*
• Hobie cats
• Introductory scuba lesson in the pool
• Kayaks
• Non-motorized water sports
• Scuba diving*
• Sailing
• Snorkeling
• Water aerobics
• Windsurfing
*Additional costs may apply**Note: The use of drones or artifacts that fly or float in or on the premises of Hyatt inclusive collections hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel.
- WhirlpoolTotal outdoor whirlpools - 4
- Golf *
- CasinoCasino available onsite with services of machines and table games such as: Blackjack, roulette, poker, slots machineand table games.Time: 7:00 pm - 2:00 am
- Eclipse NightclubChill out at this open-air disco & lounge accessible from the main plaza. A plunge pool on this terrace sets the tonewith gorgeous views of the resort.
* Fees may apply
This resort has everything you have ever wanted in an all-inclusive getaway and so much more - it's called Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining at 13 gourmet restaurants (no reservations needed) situated between neighboring resorts. It's an epicurean wonderland.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
- Daily refreshed, complimentary minibar. You'll never be parched.
- Nightly entertainment at the open-air theater - a live show every night. Get ready!
- Pool and beach wait service (Chilled beverages at your beck and call).
- No wristbands (You're not at a sleepaway camp).
- No gratuities, unless you are so moved.
- The Sip, Savor & See program lets you to wine/dine at sister properties.
- Free Wi-Fi available in all areas of the resort.
Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at Secrets Royal Beach Punta Cana. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Oct 16, 2026
Beautiful and fun resort for friends couples weekend
Absolutely beautiful resort with great amenities. Relaxing tropical spa with talented masseuse. Food and drinks were plentiful and better than many all-inclusive resorts but not top quality. Preferred Club is a must. Private pool room (as long as not facing right into public pool areas or walkways) is a must. Service was amazing. Very cool that we could go between sister properties. Fitness center next door at Dreams was better. Food at Secrets was much better than Dreams.
-
Oct 16, 2026
Celiac unsafe
It was not safe for someone with celiac disease. They made lots of promises, but I ate MRE meals in my room most of the time.
-
Oct 16, 2026
Phenomenal Experience!
This trip was fantastic! The grounds were immaculate, our butler, Manuel was exceptional. the entertainment was top notch, the during the day activities were fun and plentiful. The variety of pools available were great ( I love that you have a quiet pool in addition to the normal ones). I want to send a special shout out to Chocolatte and Melaza for helping us celebrate our anniversary by helping my husband plan a surprise for me, bringing us onto the stage for a champagne toast. They also did fantastic job on the entertainment team during the daily pool activities, at the nightly shows, and the night club. We cannot say enough nice things about this resort.
-
Oct 15, 2026
Good Value for Preferred
We stayed for 7 days for our 10th anniversary. First time here, second time at a Secrets. We were overall happy we chose this location. The Good -Service was, with the exception of housekeeping, excellent. Our concierge, Aron, communicated constantly and was there in a second whenever we needed him. And you can't walk by an employee without getting a smile and a greeting. Danielle and Felix, and others at the bar areas, went above and beyond with the drinks. -You get access to a whole other resort. Dreams has some things (like water slides) that you don't have at Secrets. -With Preferred, the lazy river was the highlight. Plenty of cabanas, nice waterfall, not loud or crowded. I would not go back without doing Preferred. Worth every penny. -Breakfast buffet was great - lots of variety. -They keep the grounds up really well. They're always working on something else, which could be mildly annoying but it just means they're always improving, so I understand. Nothing is falling apart, worn, or old. -The little things: WiFi was strong, water pressure and hot water were great, coffee was always good, it smells nice everywhere, we never heard a sound from the neighbors or the hallway. -We did the Monkeyland excursion and would definitely recommend. Once in a lifetime experience and really fun. The Bad -Housekeeping would never refill the mini-bar, or weirdly, ever replace our hand soap bar. We literally had to ask our concierge because they wouldn't do it. He took care of us quickly but it shouldn't have come to that. -Entertainment: 6 nights out of 7 was music. The one acrobat show was great, but the others... let's mix it up! Magic? Stand up? Anything? All music. Not good. -The beach is not the main attraction. The sargassum is tough, but they are upfront about it. It's nature, oh well. But you can't even relax on the sand or in a chair because you will be HARASSED by vendors. It was non-stop, we had to leave. You can't relax. Clearly nothing Secrets can do about it, but it still is a bummer. They are relentless and rude. -The biggest disappointment was being directly lied to by a staff member. When we arrived, were given a potential $200 excursion gift card, which they ambiguously described, and we knew was only redeemable after you sit through a presentation on the Unlimited Vacation Club. No problem with that, they gave it to us at the beginning and that was it. Later in the week we were in line to sign up for an excursion when a staff member asked us if we had the coupon, and we explained we weren't interested. He insisted but we said we didn't want to do the presentation. He very clearly said "No, no presentation, you just get the gift card, come with me." I started to wonder if maybe I had originally misunderstood, and it was truly a freebie. No presentation? "No. No presentation." And just as we start to go with him, another guest walks by and says to my wife "He's lying, he did this to us the other day. There is a presentation." We decline and he made a rude comment to the woman (who we thanked). I get that they are trying to make a sale. I'm even ok with them being ambiguous upfront. But the staff member lied. English may not have been his first language, but this was not "lost in translation". He lied to a paying guest and I was severely disappointed in this. I hope this is one rogue employee and not the practice they teach there. -Aside from the breakfast buffet, the French restaurant, and desserts, the food left a little to be desired. It wasn't inedible by any means, and I get that it's an all inclusive, but my wife and I (admittedly foodies) were mildly disappointed). The verdict: Worth it! Price was reasonable, and the good outweighed the bad. But I definitely recommend getting Preferred, for the lazy river and pool access alone. Shoutouts: Our concierge, Aron, was exceptional. Danielle serving drinks must walk 50,000 steps a day, I never saw her not in motion. Felix behind the bar was friendly and remembered our orders. He also asked me to shout out his colleagues Obispo and Sebastian so you know he's a team player!
-
Oct 15, 2026
Amazing Resort
We had an absolute amazing time. The resort is absolutely beautiful. And our Butler Aron went above and beyond for us. There was six of us and he was there for us all. He was the best Butler we have ever had at any Resort we have been to.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - We do not take hold upon arrival, unless there are some issues with the booking upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
*Important Information*
The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced:
-Motorized water sports may be banned
-Non-motorized water sports may be limited or banned
-Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban)
-Music may be limited or silenced - Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.