What We Love
- All 485 lavish suites offer a complimentary experience with an earthy yet luxurious feel.
- Enjoy 24-hour room service from a wide selection of gourmet restaurants.
- The resort is located in the same gated community as the 18-hole Gran Coyote Golf Course designed by PGA-Legend Nick Price.
Things to Know
- The resort is only 40 minutes away from Cancun International Airport.
- Upgrade to the Preferred Club and enjoy exclusive access to a luxury lounge, pool and restaurant as well as a special concierge service and other enhanced amenities.
- Maximize your vacation time by checking pick-up times on scheduled transfers.
Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3543 reviews
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Jul 07, 2025Beautiful aesthetics with first-class service, but meh drinks and food
Our stay at Secrets Moxché was a memorable one, thanks to the stunning property and the incredible hospitality. From the moment we arrived, we were struck by the beauty of the resort — modern, elegant, and immaculately maintained. The real standout, though, was the staff. Every single person we interacted with was warm, professional, and genuinely welcoming. Even the behind-the-scenes maintenance workers, who often go unnoticed at many resorts, took the time to greet us with a smile or a friendly “hola.” That says a lot about the culture of service here. The accommodations were top-tier, offering excellent comfort and a peaceful retreat from the world. This is where Secrets Moxché really delivers — a luxurious, relaxing atmosphere with a staff that truly cares about your experience. That said, there were a couple of areas that could use improvement. The food, while presented beautifully, lacked variety and familiar flavor profiles. If you're looking for bold, diverse culinary experiences, you may find the options a bit limited. The drinks, too, were consistently on the weak side — likely intentional given the all-inclusive nature — but it was noticeable across every bar on the property. If the drinks were priced individually, I don't think we would have bought any after the first day Overall, if you value upscale accommodations and genuinely kind service, Secrets Moxché is a great choice. Just come prepared for a more laid-back food and beverage experience.
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Jul 07, 2025Amazing Girls Trip 2025!
I can't believe it has been 2 weeks since I was at Secrets Moxché in Playa del Carmen with 13 other ladies! This is a fabulous adult only resort with great food and drink choices for everyone. They can handle food allergies, have many Vegan options and great Mocktails too! We were spoiled with the service and got to enjoy some relaxation and FUN! I have had the pleasure of vacationing at this beautiful all-inclusive resort twice and I would definitely stay here again. I also want to mention Elideth and Grisel in food & beverage and Jacobo along with the entire staff in the Preferred Club, who provided excellent customer service during our amazing vacation!
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Jul 06, 2025
Week of Vacation
We had an awesome time, good food and entertainment was awesome. Workers were very friendly especially: Sergio, Ari, Daniella! Also the rest of the staff was exceptional: Isla, Avil, Julio, Uziel, Jose, Jessica, Ragenia, Monica, Felix, Christian, Miguel, Gabriella, Giovanni. Secrets Moche will be somewhere we return.
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Jul 06, 2025
The best entertainment team ever!!!
Sergio, Ari, and Daniella are our favorite entertainment team members!!! Ilsa, Jose, Axil, Julio, Uziel, Jessica, Regina, Monica, Felix, Christian, Miguel, Gabriella, Geovanni, and Miguel Castaneda were also amazing!!! We love Secrets Moxche!!
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Jul 06, 2025Not worth the price tag
Way too expensive for the low quality you receive. Pools close at 6pm be aware. The drinks are awful and inconsistent even under the same bartender. AC is bad and we were sweating most nights. They don’t do mixed shots which is the fun part of Mexico. Housekeeping was good and the resort looked nice. The food was okay, really enjoyed ember the steak was delicious.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.