What We Love
- The incredible ambiance created by the amber sands, ancient rocks and majestic blue surf of Conejos Bay.
- Indulge yourself at the world-class spa featuring sensual treatments such as Bubble massage beds and more.
- Expand your culinary horizons at one of eight gourmet restaurants onsite.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrade to the Preferred Club and gain access to exclusive rooms featuring pillow menus and much more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Visualize this: you are on a raft in azure waters in the arm of Conejos Bay surrounded by sublime rock formations created before time began. You glance at the golden sand on the beach and are torn between lounging there or continuing your float fest in this arced haven of the Pacific. Such is life in this earth-heaven.
Secrets Hualtulco has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
- Daily refreshed, complimentary mini-bar. You'll never be parched.
- Nightly entertainment at the open-air theater - a live show every night. Get ready!
- Pool and beach wait service. (Chilled beverages at your beck and call).
- No wristbands.
- No gratuities, unless you are so moved.
- The Sip, Savor & See program lets you to wine/dine at sister properties.
- Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
Get MORE perks from your getaway to Secrets Huatulco. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A beach bag gift
- Fresh fruit amenity on arrival
Location
HuatulcoProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6029 reviews
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Mar 24, 2020Best vacation we had at an adult all inclusive resort
Check in was quick and easy because we beat the crowds but hiring a private car from Secrets. The room was spotless and tastefully decorated. The view was breath taking. We have travelled the Caribbean and cruised extensively. Secrets property was top notch. The entire place was spectacular. The architecture was interesting and constructed with a lot of intent. The intent being the satisfaction to the customer. We stayed in building 2, second floor. Perfect location. Same floor as the Sky Bar, stores, buffet and the restaurants. The service at all of these locations was amazing. The staff all go to great lengths to ensure the guests are happy. We had a few meals at Castaways. By far our favourite restaurant. The view and vibe were memorable. Nathaly the hostess greeted us with warmth every time we attended. Eden MARTINEZ the Castaways manager attended to our every dietary request. He made us feel special and not a bother. Daily beach activities with Alessandro and the team was a daily thing for us. They were all very helpful and engaging. The daily room staff were so friendly and took pride in their work. Griselda and Elizabeth made our 14 day extremely comfortable attending to our every need. Every night Elizabeth came to the room to turn down the bed and helped us with our limited Spanish language. Service at the beach was always consistently good. Barefoot Grill , Cin Cin, Oceana, Spice and buffet, staff and food were amazing. Theme night food was also very good.
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Mar 23, 20204th visit and they dont care if its your 1st
I feel loyalty should lie when you return year after year !This resort does nothing to there loyal guests! Its a real shame .I emailed 3 weeks before arriving to ask for the building Id like to be placed in and that it was our anniversary! After several emails I was told its busy I will get what I get and that what I got a crappy room not what I ask for and nothing for our anniversary! Weve went every year and they really do nothing like some of the other resorts weve went to! One resort upgraded us every year very nice rooms and we didnt ask! From talking to lots of guests the week we were there everyone said the same thing the staff is good but just not friendly like other resorts .We barely tipped in the breakfast we couldnt even get a second cup of coffee every morning and no one ever picked up our plates and we sat in the breakfast area in the front! I was really disappointed . The Elevator was BROKE ALL WEEK LONG!! I have a knee brace and was all I could do to climb stairs all day long!They didnt care Our building was in 1 so we had to use it daily!That would never fly in the USA!! It was aweful I was so upset! Not much entertainment but you cant go to sleep until they are done its so loud almost every room can hear it! As there daily totals started to drop they closed restaurants changed menus and made them smaller a few nights there were only 2 open for the night we ended up going to town and eating since there was nothing open.Lots of wonderful place to choose in the cute quaint town! We all felt they got there full price of money from us and we got shafted! The thing that brings us back every year is the weather its very very hot no rain no cool breeze we love it to get out of cold winter weather but Secrets needs someone to come in work on a few areas while they are closed during this time.
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Mar 21, 2020
Great Vacation
We had the best service experience ever at the pool and beach. In the Market Cafe, the service provided to us by Nemo was absolutely 5 Stars. We were also assisted by Daniela, Sara and made to feel at home. -Ross Giles, Minneapolis
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Mar 20, 2020
Winter holiday
We found this resort to be outstanding! For years Aruba was our numbers destination but for the price, we prefer Secrets. The room was great with a nice sitting area outside. The staff was unbelievably pleasant and helpful. Upon our arrival we were met by Alexis with pleasant smile and could not do enough to help you. Every morning, early at about 7:00 a.m. we obtained a coffee which is in the lobby located at front of the Market Coffee, and went downstairs to locate a nice place around the pools or beach. If you try to place a towel on a chair and return several hours later, you may find that your chair has been given to someone else. From previous experience at other resorts some people would save a chair by placing a towel all day and would not show up or late afternoon which is not fair for other people. We never had problems finding a chair or getting a towel. The restaurants were great and meals are very good and well prepared and presented. I find the wine was good but you could order better quality wine if you wish. The staff was AWESOME. Every one from cleaners, waiters, waitresses, managers were pleasant and helpful. Unfortunately, we did not obtain all the names but several names I recall, Ana, works at breakfast time at the Market Coffee, her manager, Nemotio Cruz. Also Leyver Arrona who works as a waiter at CinCin. Service, food, rooms and location is great. We will certainly return in the near future Reno and Claudette Daigle
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Mar 20, 2020Nice Resort
Great staff, very friendly and very consistent in treating the guests well. Beach sand is coarse so definitely bring water shoes. Guests hoarding towels and reserving chairs was the worst experience. Saw one couple that would reserve chairs very early and then show up three or four hours later. No enforcement for the most part from the hotel. Amstar tour desk was horrible and one of the worst tour experiences ever. Would NOT recommend using them. Food is ok, some restaurants/meals were better than others. Presentation of the food was excellent! Would we go back, yes. Will we, probably not because we like to try different places.