What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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My wedding at Secrets Aura!!
I had my wedding at Secrets Aura right on the beach!!! I can’t say enough about the wedding coordinator Nadia Riveros. She was absolutely incredible! Probably one of the sweetest and kindest women that I have ever met. Planning a wedding through email can be tricky, but she made the process seamless and stunning!! Her attention and dedication to detail is out of this world. She worked so hard to make my day so special with zero stress. I am so glad I picked this resort to have my wedding at. My husband and I stayed for our honeymoon! And the service at this resort was incredible. All the staff are super friendly and went out of their way to make sure we had everything you needed. The resort itself is a little older and definitely needs some updates and renovations. But I would stay there again because the service was so amazing. The restaurants were wonderful. And the views of the beach were breathtaking. If you’re thinking of having your wedding in Mexico, I suggest doing it at Secrets Aura because Nadia is the best!
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A visit to Paradise
I give the staff an A+ Everything was simply great! The staff was very friendly and made us very comfortable. The food was very good. We want to give a special shout-out to "Luz" who did the entertainment and was very kind and professional!!! Also the staff and food at the Market Cafe was great! Especially Cap:Rosana, Host:Kena, Waiter/Majero: Mario, Elizabeth, Albertas, Gaspar The Front Desk staff was so very helpful with helping me with some technical phone issues. Overall I give this place an A+
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Ok
Beach area was nice. Room was ok. Food was ok at some restaurants and excellent at others. We made several requests as preferred club members that were not handled. We have had excellent experiences at secrets in the Dominican and dreams in Curacao. Highly recommend both of those but not the same level of benefits on our Jamaica trip and Cozumel trip.
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Secrets , Nice older resort, Service is Great, Bugs in the room were NOT!
We spent a week at Secrets. There were many pluses and a few minuses. The hotel grounds were very well maintained. But the Secrets property has gotten pretty old. When we checked in to our room it was Very musty. once the AC ran for a couple days it did get better, But about the third night we started noticing bites on us we we got out of bed in the morning and we could see bug excrement in the sheets. Nothing against house keeping, they came in a cleaned every day. We did the preferred package, but other than the preferred breakfast and preferred lounge, we did not use it much. we did try breakfast at Sunscape.. NO.. Pool bars were lacking in energy, and bartenders.. for goodness sake, put up drink menus, play more music, KEEP and bartender at Pool Level on the preferred and manatee pool bars. You have to snorkel near the pier!! hundreds of fish.. It would be nice if they let you have the snorkel gear more than 45 minutes at a time. We still had the Time Share pitch, though they call it something else.. I just said NO.. I'm on vacation and not going thru and extended pitch for a free massage or something.
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Never Again
We've been coming to Secrets Aura for the past 10+ years. Is it up to "Secrets" standards? Definitely not, but we always looked past that as the staff & service more then made up for that. HOWEVER, this trip was the final straw - we will NOT be frequenting Secrets, Sunscape or Dreams in Cozumel again. Staff was rude and espected tips when their job wasn't done correctly the 1st time. Air conditioner leaked, refrigerator was NOT kept stocked, even after a hefty tip day 1. Shower leaked into the bedroom. It goes on & on. Manatees pool was way below it's water level, dirty, not cleaned. Swimouts were dirty as well. Stench is still there, but somehow worse. We're done - go elsewhere.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.