What We Love
- A completely refurbished, all-inclusive resort with tons of entertainment for all ages! Just a quick 10-minute ride from Cancun International Airport and you're already in paradise!
- A variety of cuisines from Italian to Mexican to Mediterranean at any of the resort's 11 on-site restaurants.
- Treasure Island Waterpark, a 20 ft climbing wall, mini golf and a 245 ft zipline are huge hits with the kids.
- An adult's-only section featuring the best day and night-time entertainment like the exclusive adults-only pool, jacuzzi, theater and 10 bars to choose from!
- Onsite professional certified sitters to watch the kiddos for your much needed parent's night out.
Things to Know
- Seadust Cancun is in the heart of Cancun's Hotel Zone, and just 5 minutes from all of the destination's most popular entertainment!
- Seadust Elegance Spa is ready to pamper you with manicures, facials and pedicures.
- Hop on the shuttle to AquaWorld where you can kayak, scuba and ride the waves.
- Miles of gorgeous, pristine beach - thanks to the resort's daily beach cleaning team!
- Enjoy the ultimate family vacation experience with endless entertainment and the tastiest selection of food and drinks.
Resort Details
- Bar Karaoke
The Karaoke Bar located on the first floor serves mixed drinks, creative cocktails, beers, sodas and more. Our Family Bar is the perfect place to have fun at night.
- Big Ben Steakhouse
Enjoy delicious cuts of fine meat served a la carte.
- Carrousel
Carrousel is designed for our smallest guests, and is located close to our Treasure Island Water Park.
After working up an appetite at Treasure Island Water Park, your little ones will love great food served buffet-style in kid-sized portions.
- Club Caribe
Club Caribe is located in the palapa of the outdoor pool with panoramic views of the Nichupté. You can enjoy a variety of exotic cocktails at this laid-back club.
- Deli Manhattan
Take a look at this unique New York style deli. You can find all the the iconic New York favorites here.
- Florencia
Enjoy a delicious a la carte menu featuring Italian specialties.
- Food Gallery
Magnus offers eleven cuisine stations, including Japanese, Mexican, Italian, seafood, vegetarian dishes, grilled specialties and fruits and salads – not to mention a variety of desserts.
- Fun Casino
This exclusive adult bar is located near to the Club Caribe pool. Upbeat music and alluring cocktails make for an easy and entertaining atmosphere at our Fun Casino.
- La Barra
Le Vine et Fromage offers a gourmet selection of cheeses, wines, mixed drinks, creative cocktails, beers, sodas and more.
- La Créperie
This creperie complements its menu of cappuccinos with fresh pastries, layer cakes, extravagant hand-decorated pies and sweet crepes. Freshly baked loaves of bread and ice cream are also available.
- Lighthouse
Enjoy delicious Mediterranean Italian cuisine, with particular emphasis on pasta and seafood. This unique gastronomic experience will take you beyond the traditional spaghetti Bolognese. Choose from a creative menu of appetizers, salads, soups, chops and seafood, all crowned with a wide assortment of desserts. Dinner is served buffet style.
The restaurant offers a variety of fresh lobster preparations. There is also a bar of salads, snacks, and pasta a la carte, ideal for the youngest ones.
- Lobby Bar
You can find refreshing beverages, mixed drinks, creative cocktails, snacks, beers, sodas and more.
- Samurai
Enjoy fresh sushi, teppanyaki and an assortment of Japanese dishes at this a la carte restaurant.
- Various Bars / Lounges
- Midway Bar
- Splash
- Squalo Beach Bar
- Touchdown Sports Bar
- Waves .
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Boutiques/stores†
- Car rental desk†
- Drugstore/pharmacy†
- Dry cleaning†
- Elevators
- Laundry/Valet service†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Baggage hold
- Boutiques/stores†
- Car rental desk†
- Drugstore/pharmacy†
- Dry cleaning†
- Elevators
- Laundry/Valet service†
- Lobby
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Parking†
- Travel agency†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Convention Centre†
- Meeting Facilities†
- Wireless Internet Connection†
-
Your Wedding calls for a spectacular setting that sets the tone for the rest of your life together. Gather your family and friends at a luxurious Mexican coastal getaway pairing majestic ocean views with flawless service. Every moment of your Wedding celebration at Seadust Cancun Family Resort will be exactly as you’ve imagined it, with our experienced staff at your service every step of the way. We offer you a great variety of Wedding Packages with incredible locations and professional coordination.
† Fees may apply
- BeachBeach activities range from volleyball and football to beach walks and more.
- Children's pool
- Children's program
The Kids Club: Open daily to children from 5 to 12 years old, the Kids Club is the perfect place to allow them to play exciting games and make new friends. Some of the activities offered include treasure hunts, water games, kickball, movies, etc.
The Baby Club: The property also offers entertainment options for the newest
members of the family at the in-property Baby Club, a center that provides
supervised care and activities for babies between 18 months to 4 years old.
The club includes a nursery and a closed-play area for them to enjoy, as
well as a pool safely heated for the little travelers. Parents can rest assured that their babies will have the time of their lives as they enjoy their vacation in open spaces and enjoy the fresh breeze of Cancun. - Gambling †Fun Casino: This exclusive adult bar is located near to the Club Caribe pool. You can find domino, poker, blackjack and pool tables.
- GymAt Seadust we make it easy to keep up with your workout routine. Our state of the art gyms is equipped with spin bikes, electric bikes, yoga mats, a boxing bag, free weights, a variety of weight machines, and a locker room.
- Hot tubThree outdoor whirlpool tubs.
- Miniature golf
Located in children's area.
- PoolFive swimming pools, including three infinity pools, a kiddie pool and one adults-only pool. Scuba lessons offered at the pool.
- Spa †Relax and renew your body and spirit with our treatments at the Emblematic spa. Includes Beauty Salon, exfoliations, body treatments, hydrotherapy, kids, and couples treatments.
- Teen programsThe Playa Room teen lounge is the perfect hangout with billiards, ping pong, darts, pool, and Xbox video games. In the evening, the fun continues with glow parties, movies, activities, and contests.
- Tennis courtLit courts are on-site.
- Theatre
Live theater with nightly shows and contest.
- Water activitiesTreasure Island is complete with multiple pools, a splash area, water slides, a pirate ship, water games, and more.
- Non-Motorized Water Sports †Feel like exploring the coastline on a kayak or stand up paddle board? Our shuttle service will take you to the marina for non-motorized watersports.
- Climbing Wall
Located in children's area.
- Club CaribeAdults only where guest will find daytime entertainment, including the adults only pool, Jacuzzi, and beach canopies.
- Hospitality RoomAfter check out you can wait for your transportation in the comfort of our hospitality room. Offering TV service, video games, and other features.
- Treasure Island water ParkLocated in Children's area, Treasure Island Water Park is an ideal place to unwind and enjoy access to areas designed especially for children.
- ziplineLocated in children's area.
- Downtown Cancun
- Hotel Zone
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Seadust Feb 3-10
We were at seadust from Feb 3-10 as a family of 22. I brought my husband our 4 daughters, aged 9,11,14,16 collectively we had 10 children with us on the resort ranging from 3-16. The resort was clean and really nicely laid out - easy to get around. We felt safe there and often let the older kids go off exploring on their own. There are several a la carte restaurants that are good - no complaints. The Mexican one was actually the worse which was ironic. We never once had to wait and could easily seat our entire family at different tables in each restaurant. We all thought the food at the buffet was just fine and the snack bar food was good also. On the last day we were there the snack bar had chicken and it was super good. There's a grab and go area for snacks that was almost empty like all day long. You could go to this section and get a sandwich prepared in the evening and they were always great. I wish the grab and go had a bigger selection, although we would often go into the buffet and grab a few snacks for our room (you can't take the plates out but if you have a container they will let you). The coffee bar serves decent lates/cappuccino in the morning and turns into an ice cream candy bar in the afternoon then they make crepes in the evening. Our kids were here A TON. I've seen reviews that they run out of ice cream but we never experienced this at all. We got room service on three occasions in the evening before bed because there wasn't really much open. You can order room service until 1030 at night and there is a $10 US charge per trip so you can order as much food as you want off the menu for $10 US. The staff at this resort are absolutely amazing to the kiddos. They feed the kids first and are so patient with them. There's a bar on the beach and two by the pool as well as a couple in the hotel lobby. Service at every one was great - my kids all loved ordering off the kids drink menus. The pools are quite cold but our kids were fine swimming all day - was a nice break from the heat. Pool chairs are a complete issue though! There are never enough to go around and people will steal your chairs. We would go down at five in the morning and reserve five or six chairs for our entire group of 22. Often times we would come down and they would have been moved around or people would steal the umbrella that we secured. One time during the afternoon somebody literally came over and took our stuff off our chair and stole it as we were watching them in the pool! We ended up taking our luggage straps and securing them together so they didn't get stolen. If a pool chair is important to you you might wanna bring a locked luggage strap so that your chairs don't disappear before your eyes. people would come down to the pool at 10 o'clock in the morning and not have a chair so felt like they had the right to just do whatever they wanted. there was a couple days where the DJ was playing by the pool and the music was ridiculously loud. Our Apple Watches were showing high deciles repeatedly. We asked the DJ to at least turn it down some - happy to have music by the pool but he refused and said he needed to play loud enough for the people on the beach. Eventually front desk came and asked him to stop because there were so many noise complaints from parents with little kids. The beach is really stunning. The waves were crazy - too much for the little kids but our older kids loved going out and riding the waves and did this for hours. We collected a ton of shells on the beach and the kids had a blast playing in the sand - it was like silk. We didn't spend a ton of time at the water park but the slides are super fast - the kids had fun here but rather play in the main pool area. We had a room with two double beds and the bunk and all 6 of us stayed in the room. It was tight for 6 but we made it work. I hung a curtain rod on the bunk bed cove so the kids could change there and not take up the bathroom constantly. The bathrooms are really spacious and tons of closet space. The room was clean but super dated. The fridge didn't work, usb ports by the bed didn't work. The plug in beside the bathroom sink has been ripped out so we couldn't use that one. The shower door didn't close all the way and nor did our patio doors seal so got quite hot during the day. I would say they need an update for sure but they were fine and we made it work. We went on an excursion to Akumal to swim with sea turtles and go in the cenote. It was great. Our guides were great also. We didn't want to get up early so they came at 10 instead of 730 and we had a good day- my kids said the cenote was the highlight. The water where the sea turtles were was a bit murky and a bit of a challenge to see them We had a couple medical issues while there... My nephew ripped his toe nail off going up the stairs in the kid pool and had to see the medic located on site - the medic was great and treated him fast and appropriate. My daughter became violently ill with a stomach issue the morning we left. She was throwing up and had terrible diarrhea. We honestly didn't think we would be able to fly out. We took her down to the doctor office and he gave her 3 injections (anti nausea, anti spasmodic and an Anti inflammatory) we got her there in the Knick of time and she was able to get on the plane. The doctor was fantastic with her and spoke great English. We were super grateful he was there and we didn't have to travel offsite. He sent us with some medication home as well. The consult fee was $100 us and with all the medication's included, I think it was slightly under $500. The little kids all had a lot of fun, but the older kids were a bit bored in the evening. This resort really is geared towards families, and there isn't much nightlife. There was a show every evening in the theater, but it was fairly early and geared towards younger kiddos I would say. While it was nice to not have a bunch of drunk people all over the place, I would say that our older kids would've appreciated more nightlife. All in all it was a really great holiday.
-
Would not return
The property has lots of potential but I suppose they don't intend on investing to provide the best experience. List of issues : Food is never hot, like ever. Pool cold for most days--freezing Plumbing issues in multiple rooms Providing different guests with same room number causing guests to enter other's rooms. Front desk rarely answers phones Room very outdated - bathroom shower dingy. Property itself very outdated No rules related to pool/Beach chairs so it's dog eat dog: this led to several altercations each day. Nightly Show is 7pm but most places start dinner service at 6pm so it's unlikely you will make it if you don't rush.
-
Never going back :(
Paid for a premium room and didn't receive a premium wrist band. Overall the hotel room (shower) was rusted and molded. Not clean. Requested extra towels as I had traveled with my two children (one boy one girl). We received three towels so we had to share. After 10:30pm the only food available were ham sandwiches. Ice machines were not working on any of the floors we had to purchase Ice outside of hotel. Children had little to do aside from the pool which you can get at any of the other resorts in Mexico. Buffet staff was very slow - I often got up to get my own coffee as I couldn't wait 30 min etc. A couple times I was caught and the wait staff was upset with me. Everything seemed to cost extra. Shows were non existent. I saw water aerobics one day and pool volleyball / beach volleyball 3 of the 8 days I was there. Definitely not worth the money at all. Overall this was my 5th time visiting this resort and this time is was far from what it was previously. I am not sure if ownership changed but this was not the same experience. I would rate this resort a 2.5 star.
-
Great Value for The Price
Overall 8.5/10. The staff were friendly and helpful; beach and swimming pool are beautiful; restaurants choices are good; great location with easy access to buses in Hotel Zone. I would say Seadust may not be the luxury 5-star hotel, but definitely great value for the price.
-
Horrible experience
Let’s start with. We left Ottawa via air Transat. An hour late as they loaded us then loaded the luggage. Arrived in Cancun to go to wait for our bus. There was no bus. We waited an hour for a shuttle. We kept asking when is it coming at this pint we had been up since 2am. They were telling us soon over and over. We arrived at hotel they took luggage and we checked in. We went to get into bathing suits. The man says he would take us to luggage nope he took us to a table to sell things. After is being upset he gives us our luggage. We go to beach. Food at buffet is good. The steak restaurant was not good. Italian was good. This were the only ones I tried. Beach bar doesn’t open till 1030 for a drink even of water. The shows are perfect time at 7for those that have kids as they were all Disney shows. ( yes I know this resort is also for kids but usually there is a kids show and an adult show. My brothers room was cleaned once the entire time we were there. No one ever showed up he never put sign out always had to get new towels My room service was great. He was super friendly. None of the staff smiles or speaks. Chairs if you don’t come down by 6 and even at that you are lucky to get a chair. Yesterday we got the last shaded area so today get up at 530 to save chairs. Come down at 800 to enjoy the beach our towels are missing. With someone else sitting there. So lo and behold we have no shade today. For those people who burn very easy. The life guards don’t even help the seniors to lift the chairs to bring to a spot I was here 10 years ago under the name great parnassus. This is why I returned. It was a great place. I’ll never return again
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed