What We Love
- A completely refurbished, all-inclusive resort with tons of entertainment for all ages! Just a quick 10-minute ride from Cancun International Airport and you're already in paradise!
- A variety of cuisines from Italian to Mexican to Mediterranean at any of the resort's 11 on-site restaurants.
- Treasure Island Waterpark, a 20 ft climbing wall, mini golf and a 245 ft zipline are huge hits with the kids.
- An adult's-only section featuring the best day and night-time entertainment like the exclusive adults-only pool, jacuzzi, theater and 10 bars to choose from!
- Onsite professional certified sitters to watch the kiddos for your much needed parent's night out.
Things to Know
- Seadust Cancun is in the heart of Cancun's Hotel Zone, and just 5 minutes from all of the destination's most popular entertainment!
- Seadust Elegance Spa is ready to pamper you with manicures, facials and pedicures.
- Hop on the shuttle to AquaWorld where you can kayak, scuba and ride the waves.
- Miles of gorgeous, pristine beach - thanks to the resort's daily beach cleaning team!
- Enjoy the ultimate family vacation experience with endless entertainment and the tastiest selection of food and drinks.
Location
Cancun; Hotel Zone, On BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4056 reviews
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Apr 05, 2020Loved it.....But.........
Seadust Seadust Seadust.... We visited here in December. The weather was freakishly cold the first week and better much better the second week. We got upgraded too which sounds amazing but basically meant we received a room with a very slow filling jacuzzi. That first night, I turned on the taps to fill it up and while I waited.....and waited....I opened a trouser factory, flew to Japan , had two more kids and finished shooting my new blockbuster film "How to fill a Jacuzzi at Seadust Resort". Seriously slow man. It aged me! I've seen paint dry quicker! Hotel? Beautiful. The housekeeping guys and girls work very hard to maintain a high standard which is most appreciated. Food? Lots of variety. Every kind of food you can think of. The Japanese restaurant absolutely kicks butt. Super sublime. The waiting staff were super supportive super attentive. Drinks and bar? Great! The bar staff are fantastic. An older barman at the bar at the top of the steps leading down to the beach is one of the most wonderful human beings I've ever met, offering me a special drink for my very upset stomach - top bloke. Apologies on not recalling his name (I think Matilda)Top top guy though. Entertainment team? - well these guys MADE the experience and made up for all the rubbish I speak about later in this post. These guys ARE SEADUST! These guys are special!!! These guys always went out of their way to ensure you were enjoying yourself. They should have their own youtube channel/ their own TV show. Seadust entertainment TV. They are great! Gabby! Arturo! Miriam! Gotta give an extra special shout out to Miriam - so attentive to my little daughter. And must not forget Kevin - mannnnn...Kevin is the friendliest dude I ever met. This guy was always smiling....not sure this guy could have a bad day. Yes there are more names....but these guys rock! The performances, the fact that they remember your names, when you hit a ball over the fence they move heaven and earth to get it back for you so you don't get stung by awful charges. These guys are just the best. I would pay the £6k to go back to Seadust just to see these guys again period. Seriously - Seadust management - setup a youtube channel just for these guys. So that's all the good stuff. What needs improving.....? Well....... It's the same with all these resorts.......the infamous free breakfast. "Come have a free breakfast (in an all inclusive resort??? ) and you can have some vouchers to enjoy a top tourist attraction......" ....so one of the (Really beautiful by the way) concierge ladies jumps straight on to us as we get out of the shuttle from the airport......we of course declined the offer for the free breakfast..... ......a bit later on just after checking in, stage 2 kicks in....Another concierge person - older gentleman (Im not going to call him out by name) pounced...like a tiger and is right up in my face (wish we were social distancing then - then he'd be stuck) trying to get us to sign up. This guy would not give up. He was relentless. After telling him 'no' a million times he then went away. .....later on the same day we come downstairs and he sees us....and same concierge gentleman starts again.....and I say no again....and then the next day......now I'm sick of this at this point (and literally sick too - bad cold) so I just agree....but only for the vouchers. I did explain I'm not interested in any timeshares and will not be signing up for anything. Anyway to cut a long story short.....we went to the free breakfast (in an all inclusive resort - which just baffles me like the whole schrodingers cat thing )...had the session with the sales guy who was extremely likeable (looked a bit like Josh Chan from Crazy Ex Girlfriend), and of course....we did not sign up for the program/timeshare - call it whatever you want. If it looks like a cat, smells like a cat, makes that meow noise like a cat..........its a cat. Fair enough, I understand these are sales people (and I should have remained resolute with my initial 'not interested') but they must understand when someone says from the outset "no" or "ok but Im not signing up for anything" - and especially in this context where I've just flown a million miles across the universe and paid huge sums to get here they should respect that and say "ok cool, enjoy the rest of your holiday". Instead my experience was one of huge disappointment - not cool seadust....not cool at all. check yourselves! Everything taken into account, would i return to Seadust? Yeah I...guess so. Food, room, service and the ENTERTAINMENT TEAM - top marks. ...I'll just avoid the concierge's little corner....and if they pounce (cos they do and will), I'll use this line " " with my favourite blank expression. Seriously - Seadust we love you....just keep them Sales people in check. Shout out to the entertainment crew!!!!!!
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Apr 01, 2020Vacation of a lifetime at Seadust Cancun Family Resort
My family loved everything about our week at the Seadust! The facilities were all in great shape and clean. All of the food and drink were great. What really stood out was the entertainment crew! They were all awesome! My family took part in so many activities, each day! We did water aerobics, beach volleyball, beach soccer, water polo, dancing on the beach, karaoke, pool games on St. Patrick's Day, and evening theater entertainment. Shout out to Gabby and Jerry! The evening shows were excellent entertainment that my family (including three kids 19, 17, and 13 yrs) look forward to every night. I have to say thank you to the Expedia rep located at the Seadust for helping me make arrangements for our excursions to Chichen Itza and speedboat/snorkeling with Jungle Tours. The Expedia rep also made arrangements for a ride back to the airport, when Speedy Ride Shuttle wouldn't answer our calls. (Don't use Speedy Ride Shuttle, just look up their reviews). Seadust Cancun All Inclusive Family Resort and all who worked there made for the vacation of a lifetime! Finally, before our stay, I read about trouble with air conditioning and questions about wifi. I want to say that the air conditioning worked perfectly and there was free wifi everywhere. Wifi in the room worked great for my family of five to do all we wanted at the same time.
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Mar 31, 2020Gluten Free Food
I would like to say thank you to Felipe for being so helpful in showing me which foods were safe for me to eat. He was extremely kind. There was a selection of dedicated gluten free food available every morning at breakfast time. It would have been nice to have it available all the time. Some of the folks working in that area did not speak English and had no idea that they shouldn’t use tongs with gluten on them to pass me the food. A little more care is needed there with workers in the area. Felipe was fantastic!
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Mar 28, 2020
Resort
This resort was excellent. Very good hospitality. Very clean and excellent staff. This was our 1st trip but definitely not our last. Have absolutely nothing bad to say. We had 22 people with us and everyone had a blast.
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Mar 27, 2020
Hayes Family Vacay Did NOT disappoint!
Last year my hubby and I came for our 1st time to Seadust without the kids! We joined Infinity Travel and cane back this year with our girls (3 1/2 and 5 months). First off, Kids Club is literally AMAZING!!!! Better childcare than anywhere in the States! The staff truly engage with your kids. They do fun crafts, swim, face paint, and play! The room is massive with outdoor air coming in! Secondly, the entertainment team is excellent by the pool! Gabby is great! She’s friendly, funny and personable! Andre is also a great entertainer and engages well with the guests. Matilde was by far and large my hubby’s favorite bartender! He went to him every time for drinks. We stayed in a family suite which was large and spacious! The rooms didn’t have bathtubs which were difficult for bathing our girls, but we made due. Our only complaints: 1. The nightly entertainment was not kid friendly due to the way the females on stage were dressed. Had they been dressed more modestly, we would have felt comfortable bringing our kids. Also, the showtime was a bit late for our girls anyways. 2. Air conditioning. It’s extremely hot in some of the places onsite. Elevators, rooms, restaurants. If they could figure out a way to make it cooler, it would be much more comfortable walking around! My hubby and I loved our time with the girls at Seadust! We look forward to going back next year!!!