What We Love

  • The resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play!
  • The All-Playa Experience has themed beach parties every day of the week, with music, food and games!
  • 24-hour room service and all-inclusive luxury means that you will have all of the amenities you could ever ask for at your fingertips. 

Things to Know

  • Maximize your vacation times by checking pick-up times on scheduled transfers.
  • Family-friendly and adults-only sections of the resort are available to guests. 
  • The resort is located in close proximity to Riviera Maya's famous 5th Street, home to shopping, dining and more. 
Free yourself from the stress of work and take a beach break! Escape to the Sandos Playacar beach resort, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving, all-inclusive Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All-Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults-Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive. All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay! Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 40 miles

Property Information

Year Built: 1996
Last Renovation: 2012
Accessible rooms: 4
Floors: 3
Total rooms: 819

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Resort Details

Dining

There's no shortage of outstanding dining opportunities at this popular resort!
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Amenities

Take advantage of a wide variety of luxury amenities during your stay!
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Activities

Enjoy sailing adventures, thrilling outdoor biking or indulgent relaxation at the sauna!
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Hotel Advisories

Advisory Spring breakers are not allowed. Minimum check-in age is 18.
Advisory The environmental sanitation fee in the municipality of Solidaridad, all hotel guests are required to pay $31.12 - Mexican Pesos per room per night upon check-in at their hotel.Either cash or credit card will be accepted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 24470 reviews
  • 5.0 star tripadvisor rating
    The amazing Riccardo!

    This is our second trip and we completely love this place. So relaxing and staff honestly couldn't do more for you. Big shout out to Riccardo at la gourmet! Thank you for making our stay amazing and we're only half way through! Can't wait to see what the next week holds. Xx

    May 19, 2024
  • 5.0 star tripadvisor rating
    Delicious dinner at the French cuisine

    Shoutout Ricardo at the French Cuisine! Great food with even better service. The lobster brusque with the steak or pork chops were mouth watering. ………………………………………………………………… ………………………………………………………………… ………………………………………………………………… …………………………………………………………………

    May 19, 2024
  • 5.0 star tripadvisor rating
    Sandos Playacar

    Cecy, julio Melqui awesome service at the 9000bar at the royal elite pool. We loved the service, they made us feel real special . We definitely are coming back in November. They made our vacations feel more at home. #sandosayacar #familyVacations #2024

    May 18, 2024
  • 5.0 star tripadvisor rating
    Best barman

    Best barmen makes the best cocktails and very pleasant guy will definitely be going to him for more drinks happy holiday !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very smart and always happy to help in any way

    May 18, 2024
  • 2.0 star tripadvisor rating
    Mediocur at best for a 5 Star Resort.

    Staff were courteous and service was good everywhere we went. The shuttle is very poor. They have three shuttles but only operating two which means people are arguing over who was there first. Unless you have small bills for tipping don’t count on the hotel helping you out. They do not do currency conversion nor do they make change to smaller bills for tipping. This means that the staff get less tips. It is easy to toss down a couple of bucks but unlikely that one would tip a US$10 or U$20 for a drink or daily room service. Food was nothing special even in the restaurants where you book for dinner.

    May 17, 2024