What We Love

  • The resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play!
  • The All-Playa Experience has themed beach parties every day of the week, with music, food and games!
  • 24-hour room service and all-inclusive luxury means that you will have all of the amenities you could ever ask for at your fingertips. 

Things to Know

  • Maximize your vacation times by checking pick-up times on scheduled transfers.
  • Family-friendly and adults-only sections of the resort are available to guests. 
  • The resort is located in close proximity to Riviera Maya's famous 5th Street, home to shopping, dining and more. 
Free yourself from the stress of work and take a beach break! Escape to the Sandos Playacar beach resort, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving, all-inclusive Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All-Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults-Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive. All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay! Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 1996
Last Renovation: 2012
Accessible rooms: 4
Floors: 3
Total rooms: 819


Resort Details


There's no shortage of outstanding dining opportunities at this popular resort!
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Take advantage of a wide variety of luxury amenities during your stay!
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Enjoy sailing adventures, thrilling outdoor biking or indulgent relaxation at the sauna!
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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Spring breakers are not allowed. Minimum check-in age is 21.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory Guests will have to pay an environmental sanitation fee upon check in to hotel. Rate is currently $26.06 Mexican Pesos (aprox $1.10 USD) per room, per night. Subject to change.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel does not allow groups of students or spring breakers.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 20159 reviews
  • 5.0 star tripadvisor rating
    Sandos Playacar Beach Resort

    Venimos a desayunar al nuevo snack bar de socios. Excelente servicio y muy atentos todos, la comida muy deliciosa. Gracias a nuestros servidores Domingo, Yaneli, y Estela!! Su trato fue excelente. P.d Perdón por la foto, ya habíamos terminado de comer We came to eat breakfast at the new snack bar for members. Excellent service, everyone was very attentive, the food was delicious. Thank you to our servers Domingo, Yaneli, and Estela!!! Their service was excellent P.s Apologies for the picture, we had already finished eating

    Jul 05, 2020
  • 5.0 star tripadvisor rating
    IL Piemonte

    We had dinner 2 nights and the food and service was awesome! The manager ( Pedro) was very friendly and helpful. The servers (Margarita and Pablo) are amazing and will try to get anything you want. Love this place and I recommend 100%.

    Jul 04, 2020
  • 5.0 star tripadvisor rating
    Customer breakfast

    Maximo and Melina were very friendly and extremely helpful and accommodating! We love Sandos and all the people here! This is our third time coming for vacation. I tried chilaquiles for the first time. It was amazing!

    Jul 04, 2020
  • 5.0 star tripadvisor rating
    Family vacation

    this place is very cool and eventful. there’s lots of things to do here and many great people to meet. one guy, jason, is funny and he’s the entertainer at the place who taught us how to work out in the pool and play sports. He also watches the teen club and hangs out with us teaching us how to do different things. other than that the beaches and pools are spectacular and also the restaurants are big and delicious.

    Jul 04, 2020
  • 5.0 star tripadvisor rating
    Royal elite breakfast

    During our stay in Playacar we were wowed by the amazing hospitality displayed by sandos staff. Especially Mariza and Jorge. They waited on me and my wife and they were extremely polite,and more than happy to accommodate us. The safety protocols to maintain cleanliness and social distancing have been excellent. The food has been amazing and we've had nothing but a great time during our stay.

    Jul 04, 2020