All-Inclusive

Sandos Cancun - All Inclusive

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4.5 Star Rating

9635 reviews

Going on vacation is all about kicking back without a care in the world. At this resort, guests leave their worries at the door as they enter the welcoming, well-lit lobby for a smooth, effortless check-in. Located in Cancun's Hotel Zone, the resort's ideal setting between the warm Caribbean Sea and beautiful Nichupte Lagoon creates a private island feel that the resort thrives on. Upscale but unassuming, the ambiance draws travelers to the resort's premier beachfront location that's close to Hotel Zone nightlife and shopping at the lagoon-front Plaza La Isla.

Canopied sun beds on the resort's stretch of white sand are hotspots for those soaking up the sun, while the three interconnecting pools are the perfect place for a refreshing dip. Cascading through three levels, the freshwater infinity pools offer stunning views and individual water temperatures.

The resort's Total Gourmet Experience offers you an upscale take on an all-inclusive plan, with gourmet cuisine and luxury surprises throughout your stay. Wake up early for an unforgettable sunrise over the pool before heading to Zango for a breakfast buffet spread that's sure to impress. St. Trop is the best spot for lunch with unbeatable views of the Caribbean Sea, and the resort also features several options for an upscale dinner with mouthwatering cuisine that goes above and beyond the typical all-inclusive. Then, head to Bar One for signature cocktails and live music to wind down a relaxing evening.

Go from lazy days to fun-crazed at the water sports center, where deep sea fishing, windsurfing, scuba diving and snorkeling are available right off the beach. Next, you can recharge with colorful cocktails and Caribbean Sea views at the Beach Club.

Need to keep up with your cardio routine? Enjoy the ocean view at the fully-equipped fitness center and rooftop tennis court. For world-class pampering, indulge in a day at Spa del Mar, where you'll find an extensive menu of massages and rejuvenating body treatments; the unbelievable Nausicaa experience combines chromo therapy, nebulization, steam and aromatherapy so you can completely de-stress and improve your overall well-being.

This hotel is All-Inclusive. Features include:

Breakfast, lunch and dinner, including hotel's restaurants, 24-hour room service and minibar
All beverages, including national brands, limited premium drinks and soft drinks
All taxes and gratuities

Property Information

Last Renovation : 2012

Total rooms : 214

Retorno Del Rey Lote 37-1KM, 14 Zona Hotelera, Cancun, QR, Mexico

What We Love

Immerse yourself in one of three cascading infinity pools. In combination with the 10-person Jacuzzi, it's easy to see why guests stay all day.
Unwind with indulgent spa treatments that will nourish Mindy, body and soul.
Dine at one of five delicious restaurants, each of which spotlights different global cuisine.

Things to Know

Adults-oriented styling caters to couples and solo travelers.
Maximize your vacation times by checking pick-up times on scheduled transfers.
Enjoy 24-hour room services as part of the All-Inclusive luxury package.

Hotel Promotions

Honeymoon Amenities

Guests celebrating their honeymoon will receive a fruit basket and a bottle of sparkling wine in the room.

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Offer only valid within 1 year of wedding.

Applicable Dates:

Booking Dates: 23 Nov 2023 to 23 Dec 2025

Travel Dates: 24 Dec 2023 to 23 Dec 2025

*Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities

The all inclusive program offers the following amenities:

• Total Gourmet Experience that delights guests with exquisite culinary offerings: daily buffet breakfast with natural juice bar, lunch, à la carte snacks, and dinner

• A welcome bottle of wine and fruit plate per stay.

• Vegan menu for lunch and dinner, available at all restaurants and room service

• Homemade hamburger menu, available at select restaurant

• National and International brands, white house wine, red house wine and cocktails from 10:00am until 2:00am

• Room Service 24 hrs.

• Tennis (unlimited use of courts during opening hours and with prior reservation). Includes equipment (balls and rackets). Appropriate tennis attire is required.

• Complimentary internet service in the rooms and common areas.

• Use of fitness center of the hote (+18 years).

• Swimming pools and solarium.

• Activities: happenings and live moments during the day and at night

• Concierge Service

• The WellFit Experience: the perfect balance between fun and relaxation

• Taxes and tips

Important Information: Redemption information will be provided by the hotel at check-in.

Applicable Dates:

Booking Dates: 23 Nov 2023 to 23 Dec 2025

Travel Dates: 24 Dec 2023 to 23 Dec 2025

*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining

Dining
Amenities
Activities

Mouth-watering teppanyaki, fine dining and international cuisine are guaranteed to impress!

OnSite Dining

Frattinnis
French Cuisine. A la Carte
Gaijin
Teppanyaki (reservations required).
Seasons
Modern cuisine serving A la carte dinner.
St. Trop
Gourmet snack lunch. A la carte dinner (only in season).
Various Lounges/Bars

- Bar One - Lobby bar
- Bar Two - outdoor bar
Zango
International cuisine (breakfast is buffet-style), A la carte lunch and dinner.

All-inclusive meal services, room service and spa treatments are just a few of the great amenities.

On-Site Amenities

Accessible rooms
Beauty shop/salon†
Currency exchange†
Exercise gym
Health club
Jacuzzi†
Meal Plan Type: All Inclusive
Medical Facilities Service†
Meeting rooms†
Pool
Accessible rooms
Beauty shop/salon†
Currency exchange†
Exercise gym
Health club
Jacuzzi†
Meal Plan Type: All Inclusive
Medical Facilities Service†
Meeting rooms†
Pool
Restaurant
Room service
Sauna†
Spa†
Tennis court†
Water sports†

† Fees may apply

Enjoy unforgettable snorkeling adventures and relaxing poolside fun!

On-Site Recreation

Gym
Life Fitness Equipment (18+)
Jacuzzi †
Pool
Three infinity pools with heating options including Hydrotherapy.
Sauna †
Spa †
Steam bath †
Water activities †
Snorkeling
Diving (free demo)
Windsurfing
Sailing
Kayaking

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9635 reviews

Disappointed

This is our second time here. The beer is never as cold as it should be neither at the bar or in the room fridge. Wish Ida known outside was under construction before I paid $3800! Most likely last time here. Just kidding, we will be back. Food and service are excellent! Hahahaah

Jul 05, 2025
Fun entertainment!

Paula and Karla bring all the energy to the pool and run some really fun activities. They made our experience at Sandos so much fun!

Jul 03, 2025
Entertainment is great

The daytime entertainment is great. Paula and Karla are awesome. The pool servers are quick and are attentive. For a small resort they do a lot.

Jul 03, 2025
Sandi’s Entertainment

Entertainment was fantastic. So talented The staff-Karla,Paula, Daniel keep the pool area rocking! We had a blast!!!

Jul 01, 2025
First time AI.

The hotel was not real bad but average. Staff was friendly and helpful for the most part, the bartenders in lobby bar were great. The restaurants were ok. Buffet very average, I tried all 4 and found the Italian my favorite. The Japanese was good but I don’t need a 30 min show to get my food. Seasons gave me a New York strip steak that was 1/4 in thick and grey. Had breakfast and lunch in the pool restaurant had great atmosphere and decent food. Had a problem in the buffet one night with a chair with a broken leg. When sitting down it was loose and started to collapse. Fortunately I didn’t wind up on the floor. When I mentioned and showed the chair to a wait staff he laughed. At least he took I away and didn’t allow it to be reused.

Jun 29, 2025

Hotel Advisories

AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisoryeffective January 1st, 2025, Sandos Cancun will transition to an adults-only resort, and children will no longer be permitted on the premises. However, we will continue to accommodate children for the remainder of 2024. We appreciate your understanding and look forward to providing a tranquil and relaxing experience for our adult guests in the future.

General Policy

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:
Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy : Pets Not Allowed

Sandos Cancun - All Inclusive

Property Information

What We Love

Things to Know

Resort Details

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

Disappointed

Fun entertainment!

Entertainment is great

Sandi’s Entertainment

First time AI.

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