What We Love

  • Enjoy Four-Diamond luxury complete with spacious rooms, balconies and amazing views.
  • Explore the rich history of Old San Juan and learn more about this fascinating destination. 
  • The Ocean Front Rooms offer romantic ambiance for couples seeking the perfect escape from reality. 

Things to Know

  • The resort is approximately 10 minutes from the airport. 
  • Kid-friendly activities and vibrant nightlife make this resort popular with families and couples.
  • Food and drink must be purchased separately during your stay.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars
    - Red Coral Lounge
    - Gingambo
    - Pool Bar
  • Various Restaurants
    Terrazzo Restaurant:
    Casual Italian (Stone oven pizzas, antipastos, salads, gelato); A La Carte
    7 days a week   Indoor/Outdoor seating (AC in the salon)
    Lunch & Dinner
    Children’s Menu available
    Reservations not required
    Dress Code is Casual, beachwear allowed ( shoes/sandals and shirt required)

    La Panaderia : 
    Fuel up for a busy morning in San Juan at our signature coffee house. Enjoy freshly brewed, locally sourced Puerto Rican coffee, delectable pastries and on-the-go options before heading to Condado Beach.
    Open for breakfast, lunch and dinner
    Dress code: Casual

    Fresh Bites:
    An array of international dishes can be found at Fresh Bites. Our eatery provides a selection of meals that will delight even the pickiest eater. Be sure to pair your meal with a refreshing cocktail, wine or beer.
    Open for breakfast, lunch and dinner
    Dress code: Casual
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Golf,Offsite†
  • Housekeeping - daily
  • Internet services†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • 24-hour front desk
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Smoke-free property
  • Spa†
  • Tennis court†
  • Valet parking†
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Fitness center on-site †
  • Gambling †
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports
    Hiking
    Horseback riding
    Jogging / Fitness trail (1 mile)
    Kayaking
    Sailing
    Sauna
    Scuba Diving
    Snorkeling
    Volleyball
    Tennis
  • Pool
    There is 1 pool on-site.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There there is a tennis court on-site.
Off-Site Recreation
  • Golf †
    Golf course located within 15 miles of the property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8334 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Would not recommend

    I travel with my parents every Christmas. We ordered an Ocean view and they were about to give a city view until I reminded. Then they gave us a partial ocean view that didn’t feel ready— they were out of conditioner which they didn’t refill, I had to tell them and a few days they didn’t give enough towels or coffee. The beach was nice but you can also access the beach from other hotels and it’s a public beach. The pool was fine, the hot tub was lukewarm one day during our visit. The casino is fine. DO NOT and I repeat DO NOT waste your money on the special dinner buffet. We did the. Xmas Eve dinner buffet and spent $260 + tip for bland, unappetizing food. There are many restaurants walking distance where the food is way better for less. Cayo Blanco down the street was our favorite dinner. I can’t speak to the breakfast buffet but if it was anything like the dinner, don’t pay for it or include it. The hotel’s receptionists weren’t very helpful and they’re very strict about how much water they can give each room. The beach guys that put out the chairs and umbrellas are awesome. I give them all kudos for a job well done with a smile. I’m a travel micro influencer and I won’t be recommending this place on my socials. Our first trip to Puerto Rico was unfortunately a bust. The beach was the best part and we’ll stay elsewhere on our next trip here.

    Dec 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Best for families.

    We have been to the Fairmont and Condado Vanderbilt. This hotel is best for families with kids. For a large resort during holiday. You can always find a chair on the beach or by the pool and for that I gave them the fourth star. What a busy noisy place. On weekends there is a DJ blasting music since 2 pm. Closing the outside door to the room does little to muffle the sound. They should stop at 5. This time of year it’s almost dark at 6 and maybe people would like some quiet. Lobby is too brightly lit and at times seems to be a transit center with many people with luggage hanging out. Maybe lower the lights a bit? Have some nice background music? Compare this to this to Fairmont or Vanderbilt lobbies which are elegant. Beach is public and a local group set up right by our feet. And left their trash. Water very rough, pool is great but for me, only during the week. Beach service is excellent. Staff all around have been really good. We were just at the Vanderbilt where they learn your name so it’s next level but here is almost as good. Breakfast buffet is really good. Açaí stand sometimes open by the pool, run by a third party. Have not eaten dinner here. Tons of kids, seems like a great family place except for the DJ. Lots of children’s activities. Pools are fun and kept at 85 degrees.

    Dec 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Marriott did not disappoint!

    This is now our favorite place to vacation and already booked our next trip! The hotel is beautiful and spotless, room looked newly renovated and we had an ocean view on the 20th floor. So relaxing and we took advantage of the pool and hot tub every day. Beach is choppy and not very swimmable, but we had a blast in the waves. Can’t wait to be back!

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Solid choice in San Juan- Great views, convenient to restaurants, comfortable

    We traveled here with our children, their partners, and our granddaughter in October. We reserved four oceanfront rooms in the Cabana section. Everything was smooth start to finish. They were able to get us a crib for our granddaughter. Staff were pleasant. The rooms were comfortable and had a good view. The space itself is nice. The pools were good. We loved having coffee in the mornings on the main floor back by the big windows watching the waves crashing. The beach itself has rough surf, but makes for good photos. While we were there, the hotel was not allowing guests to enter the beach from the pool area due to the unsafe waves, but you can easily walk around the hotel to the beach. They do allow you to reenter at the pool area from the beach. There are many restaurants within easy walking distance. We did eat one meal at Cosecha, which was comfortable but disappointing. They were out of several items/ingredients and the food wasn't as good as we are used to. Other resorts within walking distance have great options.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Service is slow than slow boat in China

    Emailed their accountant and general manager, Mariano Formariz, regarding charges their front desk can’t resolve, two days passed, no response.

    Dec 05, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $65 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisorySan Juan Marriott is a smoke free resort. To accommodate the needs of guest who smoke, San Juan Marriott offers special designated smoking areas outside the building.
  • AdvisoryParking is $20 per night plus 11.5% tax.
  • AdvisoryA minimum mandatory hotel-imposed fee of 19% (plus tax) of the client's room rate per room, per night, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
  • AdvisoryThe hotel has completed the lobby and front desk remodel. Lobby looks fantastic, much more space and a more personalized front desk.
  • AdvisoryThe renovation at the resort has now been completed, which unveils a stunning new chapter for this iconic destination. With refreshed rooms, reimagined spaces, and an infusion of modern elegance, every detail has been thoughtfully designed to elevate the guest experience. Whether you’re savoring sunset views by the pool or unwinding in the sleek, stylish interiors, the Resort is ready to welcome you to a renewed paradise where comfort and beauty meet the spirit of Puerto Rico.
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee - A mandatory resort fee is included in your vacation price.

    Resort Fee Inclusions (inclusions are subject to change without notice) 

    • Beach chairs and umbrellas.*

    • US $30.OO Casino match and play coupon at check-in (once per stay).

    • Daily Two (2) hours Bicycle Rental.*

    • 30 minutes use of internet at the Lobby Computer stations.*

    • Daily Two (2) hours use of Tennis Court ( reservation at Wellness Center required).**

    • Daily One (1) Hour Aqua Aerobics Classes**

    • Daily One (1) Hour Latin dance Classes**.

    • Daily One (1) Hour Yoga Classes.**

    • Daily Six (6) Hours Personal Trainer at Fitness Center (6am-9am) and (5pm-8pm)

    • In room Coffee & Tea.

    • Local calls( Metro Area) and free 1-800 calls.

    • US & PR Long distance calls.

    • Enhanced High Speed Internet Access in room and hotel public areas.

    *Beach Chairs, Umbrellas, Tennis, Bicycle Rentals and Internet access at the computer Lobby Stations based upon availability and/or weather conditions.

    **For information and reservation visit our Wellness Center reception.

    The above list may not be comprehensive. The hotel can provide current inclusions upon guest check-in.

  • Pet Policy : Pets Not Allowed

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