What We Love

  • The food at this resort is absolutely divine!
  • The beautiful, private, white sand beaches are absolutely swoon-worthy!

Things to Know

  • This resort is the newest addition (2018) to the Royalton family.
  • The Sports Event Guarantee allows you to watch all of your favorite sporting events, you'll never miss a shot!

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Agave

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

  • C/X Culinary Experience ($)
    Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
  • Caffe Lounge
    Coffee Shop

    Enjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
  • Diamond Club™ Beach Bar
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Diamond Club™ Lounge
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Dips Pool Bar
    Drinks: National, International, House wine
  • Gourmet Marche

    International Buffet

    Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.

    Note that children are not allowed in the resort. 

  • Grazie Italian Trattoria

    Italian Cuisine

    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.

  • Hunter Steakhouse

    Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.

  • Jade
    Asian Cuisine

    Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
  • Level 18 – Rooftop Cabana Lounge

    Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)

  • Lobby Bar
    Drinks: National, International, House wine
  • Martini Mix
    Drinks: National, International, House wine
  • Sands Beach Bar
    Drinks: National, International, House wine.
  • SCORE Sports Bar & Lounge
    In a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • Spa†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Fitness center on-site
    Royalton Fit: 
    Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation!
  • Pool
  • Spa †

    The Royal Spa

    Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8085 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super relax and fun

    I just want to recognize Arturo and Marisol to make this vacation special. They were always available to help us and love their recommendation for the restaurants. They really make you feel special I was really impressed by them to. Thank you again for all those great smiles!

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Epic birthday 🎂

    I had the best time here Victor and Sandra was my butlers and they did a great job, I had the chefs dinner on the beach with Marly which was awesome, great view of the ocean and very romantic, the hotel is beautiful with lots of activities and the food is good too. I tried chop sticks which is an Asian restaurant the food was great as well as the service. Element gourmet buffet had a great variety of food, I also tried Cloud 9's 6 course dinner with wine which was a great experience. I tried the coffee shop, and this one spot by the pool called munchies which had great drinks and food, I wish I had more time to try other place here but I only stayed for 3 days. I had the presidential ocean font suite which was beautiful and it was decorated for my birthday along with a cake and champagne over all I loved my stay here and miss it already. I can’t wait to come back

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Alexander, Abraham, and David made the best trip!

    Alexander on the vibe team was fantastic. The entire trip was made even better because of Vibeteam Alexander! David at the dinner buffet and Abraham were also fantastic. Thanks all for a great trip!

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Worst holiday experience ever

    Just got back from this hotel and my honest opinion is service is 10 out 10 and that's where it ends .I was having a shower in my bathroom when the plaster from the ceiling fell on my head cutting my hand. Went to complain to manager on nightshift and he said he would let the dayshift manager know what had happened. HE DID NOT. Next morning I opened my door and was met with a bug on the floor. Next I went out to swimming pool and to my horror there was a shot glass still in the pool a couple of hours later I saw a gentleman pick a chicken bone out off the pool..The beach was full of seaweed and was very smelly there was a tractor going up and down beach but he was only trying to grind the seaweed back into the sand.food was good entertainment was very poor. I would not come back to this hotel again not happy one bit spoilt my holiday

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dany from the entertainment team

    The hotel was great but dany from the entertainment team was the highlight of our holiday his hospitality was outstanding and was so welcoming, we couldnt recommend speaking to him enough. Especially if your playing blackjack haha

    Jul 05, 2025
Hotel Advisories
  • AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


    Spring Break Policy - We cannot guarantee a spring break-free environment.

  • Pet Policy : Pets Not Allowed

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