Resort Details

OnSite Dining
  • Agave
    Mexican Cuisine
    Be immersed in the authentic aromas of Mexico with our Mesoamerican cooking that fuses Old World Spanish recipes with a blend of European cuisines. Indulge in dishes with Oaxaca cheese and Mexican herb oil, or try our gluten-free options.
  • Gourmet Marche
    International Buffet
    Savor a little of everything when you peruse a vast selection of fresh, local and international flavors served at the stations of our signature buffet restaurant, which includes fresh fruit juices and a variety of healthy options.
  • Grazie Italian Trattoria
    Italian Cuisine
    With an open-air setting and a warm, inviting atmosphere for the whole family, enjoy lovingly prepared authentic Italian comfort food at our convivial trattoria during lunch and dinner.
  • Hunter Steakhouse
    Authentic Steakhouse
    Step into the grand setting of our signature à la carte steakhouse where chefs prepare premium, juicy steaks cooked to your preference in the lively open kitchen.
  • MA MAISON
    French Cuisine
    Indulge in traditional French cuisine in a comfortable yet refined atmosphere. Our expert chefs will prepare delightful menu options from traditional French recipes to those with a modern twist, like the delectable Vegan Mushroom Bourguignon and the classic Lobster Thermidor.
  • RIO
    Brazilian Grill
    Our premium top chefs treat you to the flavors of Brazil at this intimate and relaxed eatery with vegetarian options. Savor the array of delicious fire-roasted tastes served to your table on a skewer — including flavorful sausage, tender pork, seasoned sirloin, and more.
  • Scoops Gelato and Caffe Lounge
    Dessert and Coffee
    For a sweet or savory treat morning to night, enjoy custom-made crepes or a favorite scoop in our pool-level, vintage-inspired ice cream shop.

    Indulge in fresh oven-baked breads, pastries, cakes, and freshly brewed cappuccinos and espressos while taking in spectacular ocean views.
  • SCORE Sports Bar
    Pub & Grill
    Spend a day cheering on your favorite team while enjoying pub food or something off the grill in this high-energy sports bar. You’ll never miss a game with Royalton’s Sports Event Guarantee™ with top tournaments streaming on 12 55” TVs.
  • SMOKE BBQ
    Southern American BBQ
    Cure your cravings for the hearty, smoky flavors of the American South in our signature barbecue restaurant. Start with fried pickles and BBQ Brisket Nachos, then take a bite out of a Black N’ Blue Burger or Pulled Pork Sliders, and cap it all with Smoked Chocolate Cake or a slice of pecan pie.
  • Taj
    Indian Cuisine
    Savor a world of aromatic spices and flavors in our modern, refined Indian restaurant featuring a variety of meat, seafood, and vegetarian dishes. Indulge in classic items like Butter Chicken and Vegetable Biryani or sophisticated renditions of modern Indian dishes.
  • Zen
    Japanese Cuisine
    Be immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Our grill masters will keep you entertained with expert knife skills, fun tricks, and humorous banter as they create your delicious dinner. Toast to the occasion over Japanese cuisine and fresh sushi at this à la carte dining venue.
On-Site Amenities
  • 24-hour room service†
  • Air conditioning†
  • Butler service†
  • Hair dryer†
  • Internet services†
  • Jacuzzi†
  • Massage services†
  • Meeting rooms†
  • Room service†
  • Spa†
  • 24-hour room service†
  • Air conditioning†
  • Butler service†
  • Hair dryer†
  • Internet services†
  • Jacuzzi†
  • Massage services†
  • Meeting rooms†
  • Room service†
  • Spa†
  • Tennis court†
On-Site Wedding Services
  • ROYALTON SPLASH RIVIERA CANCUN WEDDINGS
    Peer out over the crystal-blue waters of Riviera Cancun and exchange your most sacred vows under our beachfront gazebos with your family and friends by your side.

† Fees may apply

On-Site Recreation
  • Bowling alley †
  • Dancing †
  • General †
    GameUp Entertainment Center: laser tag arena and trampoline park will continue to be complimentary for guests one time per stay. Starting July 10th, these amenities will be provided at an extra cost as initially announced, along with the bowling service, offering extra entertainment options for those seeking additional excitement
  • Gym †
  • Kayaking †
  • Snorkeling †
  • Spa †
  • Sports court onsite †
    MULTISPORT COURT
    Enjoy a host of sports on one of our on-site courts. Bring your own partner, meet a new one at the resort, or play against our instructors who are always up for a match.
  • Theatre †
    Grab a cocktail and settle in for heart-pounding shows every night of the week. Our outdoor theater is set under a star-filled sky with ocean views and performances that keep you wanting more. Or, join us at our indoor theater featuring shows and movies everyone will love.
  • Volleyball †
    Beach volleyball and Soccer
  • Water activities †
    water park continues to be a hub of excitement, offering guests of all ages an exhilarating water adventure. With 13 thrilling monster water slides fully operational, four splash pad slides, two lazy rivers, and a variety of pool amenities, it ensures endless fun and refreshing moments. Following up on our latest announcement, the remaining water slide is currently undergoing meticulous trials to ensure its flawless operation

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4101 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Must try!

    Guillermo was amazing! Great food and great atmosphere!! Ate here three times on our trip to the Royalton Splash. Would recommend to anyone!

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    My experience in your hotel

    Carmelo at the pool was amazing we love her the rest of staff ever very good too For ane new resort it's very run down it doesn't look new at all The food was not that good we did a lot of restaurant and we even did culinary experience and it was wast of money we love all other royalton this one need to learn a lot from them we will not be back to this one

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    DO NOT WASTE YOUR TIME!!!

    Positive: Ma Mansion (French cuisine - Alfonso was great) and Zen Teppanyaki (hibachi) are best restaurants that we were able to try. Water park and pool we enjoyed. Property and views were beautiful. That’s all… We arrived at 10:30am, so of course I knew the room wouldn’t be ready. However, at 3pm, we were told they needed 20 more mins. After 20 mins, we returned and they requested another 20 mins because there was a maintenance issue… we ended up finally getting in our room around 4:30. Room had a moldy smell every time you walked in, the AC seemed to not work well so I requested a fan (thank God they had one), and the wall connecting shower and bed area would leak randomly after using shower. Never could figure out where the water was coming from. Buffet was disgusting, food under or overcooked, constantly running out of items, unruly kids running around wet and touching everything. Some guy from room service kept hanging up in my face when I was trying to place an order, only reason for the call was because the app would not let you place more than one order. Overall, service was terrible, staff were rude, and they seemed to cater to Latin and European customers more than anyone else, guest services listened to complaints but seemed nothing was done to correct issues or staff didn’t listen to them either and follow through with what they were requested to do. I tired to be patient and extend grace, but there’s only so much BS I can tolerate. I would not return or recommend this location to anyone.

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Food was just ok, but the rest was wonderful!

    The resort is absolutely beautiful. They had a lot of entertainment during the day and the evenings. The main pool had Volleyball, A Water Balloon Battle , and an aerobics class, all of which were SO much fun! The water slides were intense but fun! Wish the lazy river was better, it was very slow and most of the time you ended up walking yourself. Maybe it was the off season , but the pools closing at 6 was really weird. The rooms were spacious and comfortable. Housekeeping kept the rooms nice and clean. The food is just ok , we tried a lot of different places. Could be so much better. Staff was fantastic, the tours offered from the hotel were great! We did Chichen Itza, and Tulum and they picked us up at the hotel. Swim up bars were fantastic!

    Jun 13, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    I’m not back again

    The hotel is looking good but not have enough restaurants for All clients. They never have an open reservation available in any restaurant. Buffet is good but never have a beef , pork , chiken enough for all

    Jun 12, 2025
Hotel Advisories
  • AdvisoryThe Hotel wants to notify that from 1 May 2023 Ma Maison restaurant will be an adults-only (18+).
  • AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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