Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high quality amenities. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino caters to both couples’ and families’ unique vacation needs. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’.

Location

Beach (Bavaro)
Punta Cana International : 18 miles

Property Information

Total available rooms and suites: 525

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 14339 reviews
  • 3.0 star tripadvisor rating
    Not Seeing the 4,5 star rating!

    I'm here on my 2nd of 6 nights and I'm extremely disappointed. We are in the DR with no A/C. Also our tv isn't working. I was willing to forgive the 1st night bc I'm in the customer service industry and I believe in giving a business the opportunity to make it right. We are on vacation and don't spend time in the room so when we were gone for hours we assumed they would fix the issues since the tech came b4 we left and shared we didn't have to be in the room. We'll we came back only to get shuffled around between guest services, the front desk & the phone guest service IF and when they chose to answer. After 12 hours today we are sitting in the lobby at 11:30pm hopeful to get a new room. I'm here with 18 other people and 3 other rooms have had issues. Food: Just ok Room: Basic. Clean, but old. Pictures show great angles. Room service: Nice variety. Taste? Just ok. Delivery time? horrible. Liquor: Great! Customer service: Good. Most people are very pleasant. Entertainment: Very good Would I come back? Not at this point. These last 4 days would have to be great.

    Jun 20, 2024
  • 1.0 star tripadvisor rating
    Deplorable customer service

    If I could give it zero, I would right now. We are at the resort now, unable to eat at any restaurant other than their mediocre buffet. My 7 yr old son is incredibly sick and I can’t even find a staff member to give me a roll of trash bags for him to vomit into.

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Great Family Vacation

    We absolutely loved our stay at Royalton Splash / Royalton Punta Cana! The kids loved the water park, white party and all the entertainment. We had a Luxury Family Room in Building 25, with the Diamond Club upgrade and it was so worth it! Our Butler Edwin B was absolutely amazing. He took care of everything for us from dining reservations, to being a point of contact when we needed anything. He was always there. Communication was great! Anyone booking Diamond Club would be lucky to get Edwin B as their butler! We really enjoyed the restaurants and the buffet on the Punta Cana side was the best! The beach was fantastic and the pools were great. Would recommend!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Edwin B Made For An Excellent Birthday Experience

    I chose the Royalton Splash Punta Cana diamond club as a quick family getaway to celebrate my wife's birthday. From check-in, which went extremely smoothly we were greeted by Edwin B, who served as our advisor/assistant for our entire trip,who immediately guided my family to the restaurant so we could eat as our room was not ready. Edwin then kept us abreast of the status, and once ready, we were guided to our room, and he had our luggage delivered. During the walk I informed him that my wife's birthday was the following day and he took it from there. I downloaded the app from reading the menu in the room and attempted to book a massage package for my wife. It was a bit wonky. The next morning, Edwin hit me on WhatsApp and asked what the plan was, I told him what I had attempted to do and got no response. He said "I got it" He then proceeded to book my wife's birthday massage, set us up with the VIP breakfast (that we barely made due to being lazy😅), and dinner reservations for my wife's birthday! He also instructed us not to be in the room around 2:30 to decorate it for my wife's birthday! The day was loaded! I took the kids to the water park and the wife to the spa, and she came back to a decorated room and plans! That night we had an excellent Italian dinner and the staff brought my wife a cake (not a piece of cake, a whole small cake) that Edwin had decorated with her name on it as the staff sang happy birthday. Edwin hit me on WhatsApp the next morning to see where we were up to for the day. My wife set up a presentation 😒. After the presentation, I took the kids to the Waterpark, and Edwin met us there to let us know there was a foam party starting shortly, and he booked us the Hibachi dinner. My kids were all in as they had never experienced one. They had a ball! We then went to the beach for a little whole, which was so clean and pristine! We had some family time at the beach, then came back to the Hibachi restaurant, which was cool! The flights were a whole catastrophe, which is a story for another day, but we had to rebook our return flights, and Edwin received the changes and adjusted our departure rides to the airport. My wife slowed us down because she wanted to squeeze a spa treatment in before we left, but we made our flights thanks to Edwin B's connect. My family truly appreciated his service to our family, and my only regret was not getting a picture with him. Should you have a stay at the Royalton Splash, Edwin B is that guy. My family wants to return, and WE WILL make the special request for him when we do

    Jun 19, 2024
  • 4.0 star tripadvisor rating
    Last minute booking

    We booked this resort last minute originally booked at splash Riviera Maya. We changed our booking due to the bad weather report in Cancun. Due to the late booking, we had one DC room and two family rooms. My butler Amaryls was amazing. She went out of her way to ensure that my family of nine was able to eat dinner every night together. She checked in with me every day to make sure everything was OK. We had an amazing time but if I come back, I will book on the Royalton side, not the splash side just because of the close proximity to the beach.

    Jun 18, 2024