Hotel Promotions
One child + one teen stay free.

First child (from 2 to 12 years old) & First Teen (from 13 to 17 years old) are Free staying at  Presidential's and Luxury Family (Royalton Brand) until December 31, 2024.

Applicable Dates:
Booking Dates: 24 Nov 2022 to 31 Dec 2050
Travel Dates: 24 Nov 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $300 in resort credits to enhance your stay.
Guests will receive $300 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $600 in resort credits in diamond club categories to enhance your stay.

Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    INTERNATIONAL DRINKS
    -A cool refreshing drink or cocktail is never far with
    -a variety of on-site themed bars which include:
    -Lobby Bar
    -Theater Bar
    -Diamond Club™ Lounge
    -Social Bar 
    -Bellini Bar
    -Splash pool bar
    -Bubbles pool bar
    -Diamond Club™ Beach Bar
  • Various Restaurants
    Selections (International Buffet)
    Discover the freshest local ingredients and the best local and international flavors served at our buffet restaurant, Selections. Offerings include local and international dishes, freshly-squeezed fruit juices, special kids’ buffet area and healthy buffet options.

    Bella Cucina (Italian cuisine)
    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food.

    Under the Sea (Seafood) 
    Experience an adventure at-sea at the resort's popular Under the Sea Restaurant. Adults and kids alike can enjoy fresh seafood specialties and dine in a colourful ambiance inspired by the beauty of the Caribbean Sea.

    Mexicana Cantina (Mexican food)
    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine.

    CAFES AND MORE

    Beans Café | Ice Cream Bar and Cafe
    Choose from a wide variety of parlor favorites, to refresh yourself from your time in the sun, or grab a freshly brewed cup of coffee and pair it with a delicious and flavorful bite sized pastries. If you feel hungry pick from an array of daily prepared sandwiches and rolls.

    Bites | Snack Bar 
    A place to come when it’s time for light and tasty food, sure to please all vacationers’ snack favorites.

OffSite Dining
  • Various Bars
    BARS AT ROYALTON PUNTA CANA
    -XS Disco Bar
    -Martini Mix
    -Sands Beach Bar
    -SCORE Sports Bar & Lounge
    -Lobby Bar
    -Theater Bar
  • Various Restaurants
    SCORE Sports Bar and Lounge | Pub & Grill
    In a casual atmosphere savour an ever-evolving menu of grilled specialties for a comfortable and familiar meal. (Located at Royalton Punta Cana)

    Grazie Italian Trattoria
    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food. (Located at Royalton Punta Cana)

    C/X Culinary Experience ($) | Chef’s Table
    Pleasing to both the eye and palette, a vibrant menu is sure to create a dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish. (Located at Royalton Punta Cana)

    Jade | Asian Fusion 
    Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique à la carte dining experience. (Located at Royalton Punta Cana)
On-Site Amenities
  • 24-hour room service†
  • Babysitting†
  • Butler service†
  • Casino†
  • Conference facilities†
  • Exercise gym
  • Golf,Offsite†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • 24-hour room service†
  • Babysitting†
  • Butler service†
  • Casino†
  • Conference facilities†
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Meeting rooms†
  • Pool
  • Room service†
  • Spa†
  • Tour/sightseeing desk†
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Romance comes naturally to a luxurious tropical set on one of the Caribbean’s most pristine beaches. Whether you’re bringing a group, or just celebrating some alone time, our spacious suites, personalized service, and all-inclusive features make each moment enjoyable. Whether you’re looking for the perfect place for a sunset ceremony, quiet candlelit dinner, or wishing to dance the night away, we’ve got the venue.
    Visit www.royaltonresorts.com to learn more about our wedding packages.
    Email: weddingplanner@royaltonresorts.com

† Fees may apply

On-Site Recreation
  • Children's program
    kids club for ages 4-12. 
  • General †
    Other activities

    - Escape Room - Temple of secrets ($): Crack the code and uncover the mysteries hidden in the Temple of Secrets! This exciting escape room experience will take you through four different rooms where you’ll have to work together to solve hidden riddles and puzzles to move on to the next room. Perfect for guests 6 years and older, this activity takes an hour to complete.

    - VR Gaming ($): Travel to distant planets, defeat enemy armies and embark on an epic journey with VR Gaming! Put on the Oculus Quest headset and step into another world with virtual reality games for guests aged eight and up.
  • Health club
    Aerobics and Jacuzzi are complimentary.
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
  • Sauna †
  • Teen programs

    A teen lounge for ages 13-17.

  • Water activities †
    ON-SITE WATER PARK

    Enjoy unlimited access to one of the largest on-site waterpark in the caribbean. The on-site water park designed exclusively for guests is a great way to spend the day. Frolic in our wave pool, 7 monster slides, tubes, splash pads and spray grounds, or just float around in our crystal clear pools or savour a nonalcoholic drink poolside.
Off-Site Recreation
  • Fitness center on-site
    (Royalton Punta Cana)
    Stay healthy and active during your stay, take part in our fitness classes taught by certified instructors. Our on-site facilities feature a variety of equipment so that you have everything you need to maintain your fitness regime while away from home
  • Spa †
    THE ROYAL SPA($) (at Royalton Punta Cana)
    Spend a few hours getting pampered with our comprehensive spa packages or drop in for a 30 minute express treatment. The Royal Spa has a hydrotherapy circuit and a full range of massage, body and facial treatments. Our beauty center offers luxurious manicures, pedicures, waxing, make-up and hairstyling services.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15001 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Save your money!

    Save your money. Room wasn’t ready and cleaned until 7:00 pm when we arrived at 5:30 pm. The air conditioner wasn’t working after requesting it to be fixed or a new room. The food is not good at all. Not helpful at all.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good for families

    Just returned from a weeks stay and here are our thoughts. We were a group of 12- 2 in bldg 29 and the other group both in family rooms in bldg 25. Resort does need some TLC- especially the rooms but the maids kept them clean. We were diamond club and the restaurants were good- best was the Hibachi- they chef and waiter were wonderful with the kids. I would pass on the diamond club barbecue on the beach- the food was inedible and the cook was downright rude. The buffet was good for breakfast but most of our group ordered room service for breakfast and loved it. We spent most of our time at the diamond club pool and just walked down to the activity pool when there was something going on for the kids. That pool was definitely packed and chairs were hard to come by. A big shoutout to Jose at the diamond pool- the man is a gem and always smiling when bringing our drinks or good. Another shout out to our butler Edwin B. I’ve been to many hotels with butlers and he was hands down the best butler I’ve ever had. He was able to get us into all the restaurants we requested as a group of 12. This is when you really need diamond club. He was always a text away- even on his day off and we saw him everyday. He did his best for all of us and he was a pleasure! This resort is definitely geared for families- the kids had a blast. Would I come back as a couple- probably not. And we did encounter alot of rude vacationers- whether cutting on line at the waterpark or running in front of us while getting on the shuttle or shouting in the halls at 1 in the morning.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good

    The Hotel was ok, needs updating especially the washroom. Food was good but had to upgrade to a diamond club member which cost me USD$1000 extra.Not much pool side entertainment in the day.Staffs were good especially Amarlys Mercedes. She is a very patient attentive person. Always going the extra mile to help. She is very friendly and helpful with a positive attitude. Thank you Amarlys for all your help and dedication. - Shameena

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding Experience

    Dear Mairelyn, There are no words to truly express my gratitude for everything you did on my wedding day. Your dedication, attention to every detail, and ability to turn a dream into reality made the day absolutely magical. Your hard work touched not only me but each one of my guests, who couldn't stop praising how beautifully and seamlessly everything was organized. I love you so much and will be forever grateful for your patience, kindness, and professionalism. You are a gem!

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Awful time

    DO NOT STAY HERE – Would Not Recommend Our trip to Royalton Splash Punta Cana was extremely disappointing and nothing like what we expected. What should have been a relaxing getaway turned into a frustrating and upsetting experience. To start, the food was very poor — maybe a 2 out of 10. There was little variety, and most of the meals were tasteless and poorly cooked. Even the main buffet was consistently bad throughout our stay. The 'exclusive' restaurants had poor food and even worse service. The staff were unhelpful, rude, dismissive and difficult to deal with. Any time we tried to get assistance with an issue, we were met with delays, confusion, or just flat-out refusal to help. It felt like no one cared whether guests were having a good experience. We also booked an excursion through the hotel via a nexus rep called Miguel. He completely misrepresented the trip as well as the other nexus staff. The actual trip was nothing like what had been advertised, and we spent three days trying to get support from staff and the rep — but got nowhere. No one took responsibility, and nothing was done to fix it. Their manager Alex refused to help and took no responsibility and told us it was our problem not there's. The cleaners for the rooms were brilliant. They kept our room perfect everyday. However countless times we had no water to shower and or dirty brown water running through our taps and shower. The most disturbing part of our stay came when we tried to dispute extra charges for the miss sold and missrepresented excursion with Nexus. Management of the hotel, nexus and the TUI representative both threatened that we wouldn’t be allowed to leave unless we paid what they demanded. And that they would not let us on our transfer. It was a horrible situation that left us feeling intimidated and helpless. Overall, I would strongly advise avoiding this resort. The service is terrible, the food is awful, and the way we were treated was completely unacceptable.

    Jul 09, 2025
Hotel Advisories
  • AdvisoryThe hotel is going to renovate its main lobby, including the front desk, Diamond Club™ lounge, and lobby bar, from August 15 to September 30, 2025, to maintain high standards. Reception will temporarily move to the Social Plaza, ensuring uninterrupted service. Check-in/out remains 24/7, with Diamond Club™ services available from 7 AM to 11 PM. Coffee access will be nearby. The upgrades aim to enhance guest experience without disrupting comfort.
  • AdvisoryWe would like to share details of an upcoming enhancement to the kids’ pool area within the water park. From August 22 to 31, 2025, this section will undergo improvements designed to uphold the highest standards of safety and enjoyment for our youngest guests and their families. While this area will be temporarily unavailable during the enhancement period, guests will continue to enjoy the two additional children’s pools at the resort, as well as the one located at the neighboring Royalton Punt
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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