What We Love
- All-Inclusive luxury includes 24/7 room service throughout the duration of your stay.
- Find much-needed peace and tranquility at the beachfront cabanas and freshwater pool.
- Delight your senses at one of nine dining options onsite.
Things to Know
- The resort is only 22 minutes away from the airport.
- The resort is open to adults and families with children.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- RestaurantsTreat your taste buds to a flavor sensation as you feast on eclectic cuisines from around the world at our 9 restaurants, 8 a la carte restaurants and 1 buffet included.
Agave | Mexican Cuisine
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
Dinner
Dress code: Evening Casual
Armadillo | Tex-Mex Cuisine
Your authentic Tex-Mex experience awaits! Set by the pools of Diamond Club, this open air fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas or fresh grilled seafood and delectable hickory smoked meats.
Lunch: For Diamond Club guests only
Dinner
Dress code: Evening Casual
Caribbean Grill | Caribbean Cuisine
This restaurant serves up authentic Caribbean-style dishes just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking without having to leave the beach.
Lunch, Dinner
Dress code: Evening Casual
Gourmet Marche | International Buffet
Discover the freshest local ingredients and enjoy a wide selection of local and international flavors served at the stations of this buffet restaurant, also offering fresh fruit juices, a special kids buffet area and healthy options.
Breakfast, Lunch, Dinner
Dress code: Evening Casual
Hunter Steakhouse | Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak. Also, our onsite sommelier can suggest a pairing from our magnificent Cava Wine Cellar*, a feature of this stylish a la carte restaurant. Cava Wine Cellar Dinner is available for celebrations or private dinners ($).
Dinner
Dress code: Evening Casual
Taj | Indian Cuisine
Taj features modern and refined Indian cuisine with a varied selection of meat, seafood, and vegetarian dishes in an upscale and relaxed setting. From classic items like Butter Chicken and Vegetable Biryani to sophisticated renditions of new Indian dishes, there’s a world of aromatic flavors to satisfy your taste buds.
Dinner
Zen | Japanese Cuisine
Impressive design sets the mood for an authentic teppaenyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this a la carte dining experience.
Dinner
Dress code: Evening Casual
C/X Culinary Experience ($) | Chef’s Table
Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable adults only (aged 15+) dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
Dinner
Dress Code: Evening Elegant
- Various Bars/LoungesOur guests are never too far from refreshments. From the lobby to the beach and the swim-up pool bar to the martini bar, we’ve got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines.
There are 12 Bars
-SCORE Sports Bar and Lounge
-Lobby Bar
-Martini Mix
-Tides Beach Bar
-Diamond Club™ Lounge
-Diamond Club™ Beach Bar
-Sands Beach Bar
-Nautica Beach Bar
-XS Disco Bar
-Dips Swim-up Bar
-Chill Swim-up Bar
-Encore Swim-Bar
- 24-hour room service
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Butler service†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- 24-hour room service
- ATM/Cash machine†
- Bell staff/porter
- Business center†
- Butler service†
- Children programs†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Health club
- Laundry/Valet service†
- Pool
- Restaurant†
- Room service†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Wireless internet connection in public areas
- Please contact hotel at weddingplanner@royaltonresorts.com for assistance and details of services offered.
† Fees may apply
- Children's program
ClubHouse Kids Club - Supervised kids club for ages 4-12 years.
Hangout Teen Club - ages 13-17.
- Extensive health club
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 8 pools in this resort.
- Spa †
- Tennis court
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
311 reviews
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Feb 04, 2026Above my Expectations
Diamond Club was worth every penny. Bulters Oscar and Nassar were terrific. They made our stay so enjoyable. Juan and Aldo at the Diamond Club pool were fantastic.
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Feb 04, 2026Honest experience
The Royalton Riviera is a lovely, clean hotel. Me and my partner really enjoyed our stay. The staff were lovely especially Veronica in Agave restaurant and Rodrygo in Dips bar. The food is catered for everyone however the food in the buffet was freezing cold. The restaurants were delicious especially Agave and Hunters but I would recommend booking all restaurants as soon as you check in as they get fully booked fast. The only negative I have is the smell in the hotel. We complained to reception that there was a foul sewage smell and unsatisfying view outside the balcony and we were fobbed off. We couldn’t even sit out on the balcony or even open the door without the smell lingering. Definitely wouldn’t recommend staying in building 5. Other then that the hotel was brilliant and would stay here again
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Feb 04, 2026
Wonderful week!
We were 3 generations, 6 of us, ages 4 to 75. Stayed in the Diamond Club area, occupying 2 ocean view junior suites each with terrace jacuzzi, plus a Presidential one bedroom ocean view suite. Overall a beautiful 4 star-plus resort with wonderful family-oriented facilities in every way. We upgraded to Diamond Club level, providing dedicated butler service (Daniel, thank you - you’re the best!), plus access to every area of the resort including restaurants, pools, lounges, activities and events. Food and beverages were plentiful and very good quality, 24 hour room service, with the Diamond Club restaurant Armadillo, as well as Mexican Agave, and Hunter steak house getting top marks. The hotel staff were extremely accommodating and helpful - another special shout out to our butler Daniel, as well as bellman Victor, and Diamond Club pool attendants Juan, Noe and Enrique. These individuals continually went above and beyond to make sure we felt well cared for in every way. Thank you!!! Last, one of our group has a physical mobility challenge that felt daunting once we realized the size of the resort. Big thanks to Victor for seeing the challenge, and arranging for a resort-provided motorized scooter (at our cost) for our entire stay. Also, the resort itself is very well laid out and equipped with ramps and accessible facilities that alleviated our concerns and allowed us to get wherever we wanted to go. Overall, a great week and experience enjoyed by all of us, young to old, and will definitely be on the list for a return visit!!!
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Feb 03, 2026
Loved it!
We had an absolutely amazing time at Royalton Riviera Cancun for our first holiday to Mexico! Was a little worried from reading the reviews before we left but I really do think it is dependent on your own experience. We managed to book every restaurant whilst there, I would go onto the app around midnight and book 3 restaurants maximum that day. Our favourite restaurant was the Grazie Italian, the pizzas are amazing! As you are on a resort you would need to take a taxi to venture anywhere, we were quite happy with the amenities on the resort and only left once to go on an excursion. The evening entertainment was great and would finish around 10-10.30pm but there is a small club located next to the shisha area that opens at 11pm. There is a smell from the mangroves at the resort but luckily we did not have this smell in our room as other guests as said, we were located in building 7 so maybe it is worth booking there. The shop on the resort called Amani sells lovely clothing and I purchased quite a bit! Definitely worth a look! The staff around the pool were always friendly and checking if we needed another drink and that we were ok. A huge shout out to Destafano, absolutely amazing guy who made our stay even more memorable! And of course Hilda, thank you for being so welcoming and kind to us! Edwin at the shisha area was very helpful and looked after us the entire evening we were there. The staff at the beach bar are always smiling and make the best cocktails! Another shout out to Russell from the spa team who booked an amazing massage for my husband and I, we mentioned it was my husband’s birthday and he got the spa staff to put a banner and balloons on the door of the massage room, thank you so much again! All in all we would definitely return and thoroughly enjoyed our stay!
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Feb 03, 2026
Great experience
Great hotel and over all experience. We had the Diamond experience and were very happy with our butler service! Nasser and Diego were the best. They arranged everything from dinners to spa treatments to exchanging money for us. Highly recommend! All the bar staff were amazing too.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.