Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Customer Ratings & Reviews

TripAdvisor Traveler Rating

17367 reviews

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  Great resort, but room for improvement in activities and safety

  The Royalton Bavaro Hotel in Punta Cana was beautiful and enjoyable overall. I wish there were more outdoor daytime activities like Zumba near the beach instead of only in the pool. Punta Cana itself is nice, but safety concerns limit exploring downtown. Sadly, our luggage was damaged and items went missing, which was very disappointing..

  Nov 28, 2025
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  ANTONIO MADE THE TRIP A SUCCESS

  My wife and I decided to take a trip for some much needed relaxation. I had read all the reviews and was a bit nervous before arriving. I was first contacted by the Marriott Bonvoy Team and was informed that I had reserved the option of having a butler… THANK GOD. I strongly suggest reserving with the butler service, it’s worth the investment. Without the Butler service, we would have been lost. I strongly suggest not only booking EVERYTHING through your Butler but to also request the best one on the property. His name is Antonio. He’s organized, professional and very knowledgeable. He also is professional and doesn’t try to hustle you.. which I found to be rare in the Dominican Republic.

  Nov 27, 2025
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  Amazing time!

  I just returned from a wonderful weeklong stay at the Royalton Splash in Punta Cana. We had a group of twelve ranging from 3 to 67 years old and everyone enjoyed it! We booked diamond club as when here previously we really liked all the extra perks that it gave us. Especially the butler service…last year we were lucky enough to be assigned Antonio, who made our experience incredible, and this year we were able to request him again. He absolutely goes above and beyond and is a wonderful asset to the resort. If you get the chance, request him! We were able to get dinner reservations each evening for all 12 of us. The food is great at the restaurants as well as in the buffet. We ate breakfast and lunch at the buffet on the Punta Cana side as it seemed to have more options available. Also- the burgers behind the swim up bar on the Splash side at lunch time were some of the best burgers ever! The water park was fun for all ages, we spent an hour or so there a couple times during our stay. We booked a diamond club presidential one bedroom suite, which was perfect for 2 adults and two teenagers as it had a door separating the rooms so we did not have to see their mess! Also the extra full bathroom was helpful. My daughter celebrated her 14th birthday, and Antonio got her a delicious cake and decorated her room beautifully for the occasion! From food to drinks and pools, waterpark, and service, we have no complaints! We are planning next years vacation already. Remember if you book diamond club to request Antonio for your butler, he’s the best!

  Nov 26, 2025
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  Staff review.

  I want to highlight the service that I got from Alexis she's part of the entertainment team and she's very awesome and fun.

  Nov 25, 2025
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  ⭐⭐⭐⭐⭐ 5/5 — Incredible Family Stay at Royalton Punta Cana

  We just returned from an unforgettable stay at Royalton Punta Cana, and I can confidently say it exceeded every expectation. We stayed in the Chairman Suite, which was absolutely perfect for our family of four (my wife and me, plus our 14- and 17-year-old). The suite was massive — two bedrooms, three bathrooms, a spacious living room, a pool table, a full-size refrigerator, and six balconies with beautiful ocean views. We booked this suite to make sure everyone had plenty of room, and it delivered far beyond anything we imagined. One thing you must try when visiting is the Culinary Experience. It was one of the standout parts of our trip — unique, interactive, and truly impressive. If you enjoy great food, this experience is absolutely worth it. But the true highlight of our stay was our butler, Johnny. He was exceptional from start to finish and genuinely made our trip special. He made sure our snacks and drinks were always fully stocked, and even after he went home for the evening, he still arranged for more drinks to be delivered to our room. He handled all our reservations seamlessly and even made a last-minute change so we wouldn’t miss one. His level of care, attention, and kindness was above and beyond anything we’ve ever experienced — he truly elevated our vacation. We also did several excursions, and all were fantastic: Reef Explorer, Scape Park, and Aqua Adrenaline were incredibly fun and memorable for the whole family. Overall, Royalton Punta Cana gave us a perfect blend of relaxation, luxury, and adventure. We couldn’t have asked for a better trip and will absolutely return. Highly recommend — especially if you’re lucky enough to get Johnny as your butler!

  Nov 25, 2025