What We Love

  • The food at this resort is absolutely divine!
  • The beautiful, private, white sand beaches are absolutely swoon-worthy!

Things to Know

  • This resort is the newest addition (2018) to the Royalton family.
  • The Sports Event Guarantee allows you to watch all of your favorite sporting events, you'll never miss a shot!

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Agave

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

  • C/X Culinary Experience ($)
    Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
  • Caffe Lounge
    Coffee Shop

    Enjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
  • Diamond Club™ Beach Bar
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Diamond Club™ Lounge
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Dips Pool Bar
    Drinks: National, International, House wine
  • Gourmet Marche

    International Buffet

    Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.

    Note that children are not allowed in the resort. 

  • Grazie Italian Trattoria

    Italian Cuisine

    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.

  • Hunter Steakhouse

    Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.

  • Jade
    Asian Cuisine

    Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
  • Level 18 – Rooftop Cabana Lounge

    Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)

  • Lobby Bar
    Drinks: National, International, House wine
  • Martini Mix
    Drinks: National, International, House wine
  • Sands Beach Bar
    Drinks: National, International, House wine.
  • SCORE Sports Bar & Lounge
    In a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • Spa†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Fitness center on-site
    Royalton Fit: 
    Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation!
  • Pool
  • Spa †

    The Royal Spa

    Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8154 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating

    Decided to visit Cancun and went for Royalton due to its “Party Hotel” reviews and location. The overall experience was amazing, booked with Tui which included the Diamond club. We found Diamond club to be quite a nice addition and would recommend. Our first shoutout to our assigned butlers Daniel and Steff, daily check to see if we needed anything to improve our experience. We decided to book the sea view, which was amazing, but in all honesty next time, we will probably stick with the bay view, the sunsets we saw from the restaurants were simply spectacular, the bay its well-kept and has that Biscayne Bay vibe. Food experience was great, in all restaurants, service and food quality. The La Hacienda carte brekkie was a great extra perk we also had included with the Diamond club. Pool bar was fantastic, and our favourite was the grill next to it. Ernesto and Canela were fantastic in the Kitchen tour with the guacamole experience. Finally massive shoutout to the entertainment team Dany, Alexander, Leo and Diego, these guys are 5*, and they made quite a difference to our stay, always fun activities going about. A couple of things to point out though, firstly not important at all since there is so much food and drinks that it made no difference, however worth noting we were supposed to have a welcome gift in the room like a bottle with a fruit basket upon arrival or similar, and got only the card stating “Enjoy this gift”. Still room related, I think we were also supposed to have slippers in the room, but we had none, chased the cleaning lady which kindly provided them.

    Jul 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating

    I have nothing but amazing things to say about this resort! Everyone was super helpful and kind from the moment we arrived to the moment we left. We upgraded to diamond club, which meant we had a butler through the duration of our stay. We had Arturo and Marisol, and they were both AMAZING!! Arturo showed us around the resort the first day and helped us make our dinner reservations for that night. He became a friend by the time we left. Marisol was very sweet, she helped us make dinner reservations, kept us up to date on daily activities, and always checked on us. The food was also amazing, we particularly loved Hunters Steakhouse!! The swim up bars were excellent, the drinks were perfect and they were very quick! Our room was perfect, housekeeping did a great job cleaning and restocking items. We had a beautiful view of the beach from our balcony. Overall, we loved this resort and will definitely be back!

    Jul 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Entertainment Team

    The entertainment team was wonderful and fun. Great job especially Josseline!!!! The pool was a lot of fun and entertaining!!!

    Jul 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Arturo and Marisol

    The butler service was the highlight of me and my mom’s trip ! Arturo and Marisol were the best!! I stayed last year and the butler service was subpar but this year had us wowed will definitely have me coming back just based off of them !! All the amenities were wonderful :))

    Jul 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An unforgettable birthday

    This was my first time in Mexico. First impression was the resort came from the staff and their service. Sandra was my butler and she was hands-down amazing. She was attentive, answered any questions, and checked on me to make I was comfortable and having a good time. Being at an adults-only resort was the best choice for me, and I will coming back soon.

    Jul 18, 2025
Hotel Advisories
  • AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


    Spring Break Policy - We cannot guarantee a spring break-free environment.

  • Pet Policy : Pets Not Allowed

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