What We Love
- Enjoy a moment of quiet solitude at the resort's exclusive, private beach.
- Help your children create unforgettable memories with a variety of unique entertainment designed specifically for children.
- Nourish mind, body and soul at the resort's luxurious onsite spa.
Things to Know
- The resort is only 30 minutes from the airport.
- Onsite activities are perfectly suited for adults and families alike.
- All-inclusive luxury includes full access to onsite restaurants, 24/7 room service and more.
Resort Details
- Beach Club GrillThis restaurant serves up tasty grilled foods including burgers, club sandwiches, chicken and refreshing sorbets just steps from the sand with a panoramic view of the ocean. It also features a special kids section for family-friendly daytime snacking without having to leave the beach.
- Caribbean Restaurant & GrillThis restaurant serves up Caribbean style authentic just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking.
- CX Culinary Experience ($)Contemporary Gastronomy - Adults Only
Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish. - Gourmet MarchéDiscover the freshest local ingredients and enjoy the best local and international flavors served at our show cooking buffet restaurant, also offering a special kids buffet area, healthy and vegan options.
- Grazie Italian TrattoriaEnjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food.
- Hunter SteakhouseThis unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak. Also, our onsite sommelier can suggest a pairing from our magnificent wine cellar.
- SCORE Sports Bar|BrewhouseA casual atmosphere and warm service come together to offer the perfect setting for savoring an ever-evolving menu of grilled specialties. There’s no way you’ll miss the big game with our "sports events guarantee," which brings the top U.S. and international sporting events to our big screens during lunch and dinner.
- Various Bars / Lounges- Caffe Lounge- Chill Pool Bar- Martini Mix Bar- SCORE Brewhouse- Diamond Club™ Lounge
- 24-hour room service
- Accessible rooms†
- Babysitting†
- Butler service†
- Casino†
- Concierge desk
- Connecting rooms
- Currency exchange
- Exercise gym†
- Front desk
- 24-hour room service
- Accessible rooms†
- Babysitting†
- Butler service†
- Casino†
- Concierge desk
- Connecting rooms
- Currency exchange
- Exercise gym†
- Front desk
- Jacuzzi†
- Laundry/Valet service†
- Massage services†
- Medical Facilities Service†
- Meeting rooms†
- Pool
- Room service†
- Spa†
- Tennis court†
- Valet parking
- Water sports†
- Wireless internet connection in public areas
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Children's program †Children ages 4 to 12 will be able to socialize with others their own age while interacting with our newest guests, the best-loved on-screen characters Max & Ruby™. Younger ones are also invited to spend quiet time indoors watching cartoons and playing games or have an active afternoon discovering the playground - safe and sound.
- Gym
- Non-Motorized Water Sports †
- Pool
- Scuba diving †
- Spa †Guests are invited to spend precious moments to ensure they return home refreshed and renewed after a visit to The Royal Spa, a full-service health facility providing the opportunity to invest in wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments that feature time honored healing practices. Experience complete relaxation, rejuvenation and restoration with comprehensive spa packages. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
- Teen programs †With a dedicated pavilion, Teens Club features non-stop activities and games with PlayStation lounges, free high-speed Wi Fi, billiards, ping pong tables
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4492 reviews
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Jan 11, 2026Great Location. Terrible Food and Mediocre Staff.
Property: Beautiful, beach and Deep Bay are gorgeous. The rooms were clean and well kept. The security was visibly present and we felt safe at the resort. The recreation at the beach were also very nice and included. Our room was on the first floor with a swim out plunge pool, IT WAS VERY LOUD at night when people were coming back from late night drinks. I had to start wearing ear plugs to avoid being awakened at 2am every night. Staff: We were Diamond Club and had butlers, they were very nice, well trained and very helpful: they took care of us. Staff elsewhere was not great. Waitstaff was only occasionally friendly and attentive, more typically they were not. My family and I had several times when the staff just seemed annoyed and they were not at all interested in providing service. Food: Bad. Just not at all good. 3 out of 4 of our family got sick by the second day and it was food poisoning (one of our party is a physician, it was food poisoning). We also talked to many other guests during our stay that were also sick! The 4th got sick on the last 2 days - it was inescapable. The quality of the food was not good either. 1 or 2 items during our week were actually enjoyable, typically food was not prepared to the proper temperature (which upon reflection, I'm glad some meats were overcooked, even if it made them tough to actually eat). This resort has food handling and preparation issues. This was perhaps the most disappointing part of our stay. Lacking service can be overlooked if the food was good and it just wasn't. The sports bar was an incredible letdown. 1 beer. Yes, 1 beer at a sports bar and while there were other drinks, when you want to watch a game (which we did during college football playoffs), I feel like some beers and more TV's is kind of key to a sports bar. Overall: We got stranded on our final night due to an FAA airspace closure that prevented our flight and we needed to extend our stay by one night. They could not handle that at the resort, we were required to book our extra night online. It kind of bugs me that the front desk can't figure that out and help us while we are standing right there in front of them. Everything on property was handled on paper - reservations for restaurants, reserving a cabana, everything was paper logs and triple receipts - it is now 2026...seriously? When we settled up at the end of our stay, our very nice desk agent, verbally reviewed our charges, added them on a calculator and then processed our credit card (everything was on paper, we didn't get an itemized receipt). I would not recommend this resort, while the location is perfect and the property is beautiful, there are much better places to spend money.
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Jan 11, 2026Do not stay here
This was the worst resort i have ever stayed in . I am a Marriott bonvoy elite memeber and i have Stayed at Royalton in Jamaica and this was not comparable at all . First of all the room was full of mold and the ceiling was falling . The room also smelled of mold . We asked to move and the manager Kimberly said there were no other rooms available to move to . Kimberly was very unprofessional, rude and did not care about or needs. We had a large group and everyone had issues with there room . Second the food was digesting. Most days it was resused from the day before . Nothing was good in fact my stomach was upset the entire time . Even the restaurants you have to book were nasty . No flavor at all . The staff were rude . All of them . Literally not enjoyable . There was hardly anyone pumping the resort up . It was very dry . We have 2 days left and decided to go to the Royalton Chic to finish out our vacation . I will Not be back here ! As a proud elite member i have Always been treated with respect and this is the first place that customer service was not valued . My husband and I will not be back here .
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Jan 11, 2026maliki have really made our trip
the trip have really been amazing i really enjoyed chilling with maliki from the vibe team even if he didn’t beat me n uno but he made our trip memorable
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Jan 10, 2026Maliki is the best and made our trip so memorable
Maliki was wonderful and a great asset to the resort!!!! He made the trip! The rooms however could use some fixing up and the room cleaning staff could do a little better. Other than that it has been a wonderful experience!
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Jan 10, 2026
Maliki has really made our trip
Tbh since we been here Maliki has really been awesome he been taking care of our two sons he been keeping them active throughout the morning Maliki if u see this we really appreciate you an we will definitely come back.
- AdvisoryThe Tourism Guest Levy of US $5.00 USD per person per night will be applicable for all guests 6 years of age and older , which will be collected by Credit Card upon check in at the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.