What We Love
- The onsite theatre features a diverse collection of hit shows, including comedy, Broadway, Mayan cultural performances, and more.
- Parents can enjoy much-needed alone time while their children get involved in a variety of kid-friendly activities around the resort.
- Indulge your mind and body at the full-service spa.
Things to Know
- The resort is located in the heart of Cancun's Hotel Zone.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- One-way shuttles are available for quick rides into town.
Location
Cancun - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10419 reviews-
My first stay in Cancun
Beautiful clean and nice smelling place! Loved my room with the fan in it! I think it’s important when having people from different temperatures and humidity that the airflow and air conditioning work properly. Those people like me need to have some relief from the heat and high humidity. I don’t mind the constant construction. I feel the place needs work on the walls and ceilings. Constant dripping from the ceiling and peeling walls. The steps need to be highlighted. Thank goodness I only miss one step once and I have a scraped knee to prove it. Too many lounge chairs at the big pool. I felt like I had to jump into one or try to find one on the end. Love the service I was given at the pool, restaurants and bars. Workers at the main cafeteria seemed to walk around unnecessarily and always a wait to be seated and to get the things you couldn’t get for yourself. But like I said the pool service, members bar service and restaurants especially Vedito’s awesome service!!
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Carlos Martinez best in cancun
Carlos is the best in town. Best waiter. Nice. We would come back only for him. The resort is nice, nice parties. Many families. If you wanna have good time with family, good place. If you want to have fun with friends, go to coco bongo or mandala. Carlos best in town
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Royal Solaris
The check in experience was not quite clear about the included restaurants in the resort for RCI reservations. However, the staff has been incredible! They embody service with a smile. Carlos Martinez and Tino at Rosmarinus are welcoming, friendly, and joyous. They made great drink recommendations and helped us each day to enjoy our vacation. Also special shout out to Scott and Cruz at the pool bar who made sure we always had a special fun drink in hand. The entertainment team was amazing - special acknowledgment for my girls Maxin and Margarita who encouraged us to participate and made the activities engaging and energetic. Our room was clean every day. We had a slow shower drain and it was immediately easily resolved. There was a lot of construction and many things in the resort were closed, which I wish was mentioned on check in.
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Great time
I have been going to Royal Solaris 20 years plus It’s always been great Eder and Oliver they have been there for years and are the best All of the staff are excellent Food and entertainment Great For the price and service it is excellent So for a great experience this the place
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Royal saloris vacation
Had an amazing time at this resort , big shout out to Dayana, Maggie and Eduardo they put on a good show everyday , they were so friendly and nice definitely recommend coming here 10/10 experience you will love it!!! The food is also really good at this resort