What We Love

  • The onsite theatre features a diverse collection of hit shows, including comedy, Broadway, Mayan cultural performances, and more. 
  • Parents can enjoy much-needed alone time while their children get involved in a variety of kid-friendly activities around the resort. 
  • Indulge your mind and body at the full-service spa.

Things to Know

  • The resort is located in the heart of Cancun's Hotel Zone.
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • One-way shuttles are available for quick rides into town. 

Resort Details

Dining
Guests can enjoy sushi, Mexican and international cuisines at the resort's various restaurants and bars.
OnSite Dining
  • La Palapita Sushi Bar
    La Palapita Sushi Bar offers Japanese food. Sushi rolls are made with a variety of fresh ingredients. 
  • Las Fuentes
    Expansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
  • Marco Polo
    Air-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
  • Rosmarinus
    Featuring traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
  • Various Lounges/Bars
    - Royal Lobby Bar
    - Pool and swim up bar
    - Snack Royal
    - Late Snack at Las Fuentes 
    - Late Snack/Royal Motor Lobby
The resort provides shuttle service, room service, an exercise gym, spa and other amenities.
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Shopping mall†
  • Spa†
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Four different wedding packages available.
    Please contact: cancunguests@hotelessolaris.com
    for details.

    Wedding Mexican kiosko available on-site.

† Fees may apply

Water sports, direct access to the beach, golf, gambling and more fun activities are available.
On-Site Recreation
  • Bike rental
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite

    Mini club includes our Noah's water park with funny slides and supervised children activities.

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    - Jet skis
    - Wave runners
    - Motor boats
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Kayaks
    - Pedal boats
    - Windsurfing
    - Boogie boards
    - Sailing available at our private marina
    Scuba diving demonstration at the pool

    Note: Use of our hotel gym facility is complimentary

    Sports and entertainment team offers a weekly activities program
  • Pool
    There are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.


    MINI CLUB includes our Noah's water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
    Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars.
  • Spa †
  • Steam bath †
  • Theatre
    Movie theater exclusively for children.
Off-Site Recreation
  • Gambling †
    Two popular casinos located downtown Cancún.
  • Golf †
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
Off-Site Attraction
  • Other Local Attractions
    Playa Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.

    Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10511 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    We love our home away from home! We are always treated so well. Especially would like to make a shout out to the most amazing pizza making lady Herlinda who made delicious pizza with a smile every day we were there. Our favorite dining experience is Marco Polo and Ricky and Christian made the meal perfect!!! Also, drinks around the pool were always offered and with a smile by our girl Mayra and our entertaining guy Irak! We ne er had empty cups! And our favorite entertainment host of all time…. Lalito! (Eduardo) until next year our Solaris friends!!!!

    Jan 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Irma & Herlinda the best!

    Man if it wasn’t for these ladies I wouldn’t be writing this review at all! Irma,Herlinda,aurora and Mayra were the best! Always on it! If you see them please say that Javier says”HI”. Wish these ladies the best!!! Top tier people. New years there was a full on success thanks to these woman.

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Cancún Getaway

    Fredy Ochoa provided me with excellent service at check-in. I highly recommend Club Solaris for your stay in Cancun. This property gives you access to several hotels with a variety of restaurants, bars, pools, and most importantly the beautiful Atlantic beach which is at your fingertips.

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great customer service

    Fredy was so knowledgeable and helpful!! Really helped enhance my stay. He let me know about everything!! The resort was also very clean and well kept. Drinks are very strong. Great views. If you’re on a budget, book here. It was worth it. You get access to two resorts

    Jan 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best option to stay in Cancun

    We have the best experience of our lives definitely the best option to make your vacations come true we only dont like that we dont have elevator option We recommend diane from the animation staff she ‘ s always sopportive and lovely she it ‘s the cherry on the top of the cake of our vacations

    Jan 11, 2025
Hotel Advisories
  • AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
  • AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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